Trusted Agent profile · Islington

Dexters Clerkenwell reviews in Islington

★★★★★ Great

2,510 reviews across 2 platforms

1 Britton Street, Clerkenwell, EC1M 5NW, Islington, EC1M 5NW

Dexters's office in Islington, at 1 Britton Street, is rated 4.3 out of 5 across 2,510 reviews on two platforms, including 417 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

417

Reviews on Google

This office

Trustpilot logo

2,093

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

Agent replied · 24 October 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros was great and helped with all my…

Petros was great and helped with all my enquiries

Nur · 15 September 2026

5/5

Trustpilot

Elli and her brilliant team have been…

Elli and her brilliant team have been true angels from start to finish. As first-time buyers previously missing out on properties to cash buyers, we had gone through the motions of dozens of viewings and offers. After falling for the flat right away, Elle was so quick to present and submit our offer form that it helped show the sellers how keen we were. Ultimately their liaison on our behalf helped ensure the sellers we were the right match for their property. Without her it wouldn’t have happened and we are so grateful. Elli stayed on top of things and always reassured us by keeping the progress at a steady pace. Her efficiency and responsiveness was a huge help during what could have been a stressful period for us. We can’t thank Elli and the team enough for helping us find our new home for our next chapter ahead. ❤️

Caroline · 30 September 2022

Agent replied · 24 October 2024

Dear Caroline, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elli, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to share my great satisfaction from all Dexters team and especially Brandon who I was in touch with. Brandon was super nice from the very beginning, communicative, helpful, caring and supportive during this all long tiring process of renting a house, especially to someone who lives overseas. Brandon made it as easy as possible! I’m truly happy to have my apartment with Dexters team!

קארין · 25 October 2023

Agent replied · 24 October 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Brandon, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

i'm very grateful to our property…

i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.

Miola · 14 May 2026

Agent replied · 25 May 2026

Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Joshua was super nice and really tried to work around our schedule.

Christian · 13 December 2025

Agent replied · 12 January 2026

Dear Christian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Myra Mettam has been my point of…

Myra Mettam has been my point of contact with both Sebastian Roche and Dexters for the last few years. She has always been pleasant, polite and professional when dealing with any issues that may have occurred when letting out our property. We have not had any issues with our tenants that have not been resolved seamlessly through the ministrations of Myra. Thank you Myra very much!

Jane · 28 October 2023

Agent replied · 24 October 2024

Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra and Sebastian. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros was exemplary…

Petros was exemplary during his recent inspection of our apartment. He was friendly and professional which put us at ease, while his respectful approach to our space was truly commendable. When we brought a burnt-out light bulb to his attention, he promptly arranged for an electrician to replace it, ensuring everything was in perfect order before leaving.

Nathan · 30 April 2024

Agent replied · 24 October 2024

Dear Nathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Ilie is truly an excellent agent. I've never been kept so reliably updated, and I really feel like my preferences are genuinely taken into account. I hope we’ll soon find a suitable property for me, but so far, the communication has been absolutely great.

Natalia · 3 December 2024

Agent replied · 10 December 2024

Dear Natalia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

2/5

Trustpilot

Worst experience with the agency

Worst experience with the agency, I decided to move out the apartment earlier because living conditions were unbearable. As such early tenancy move outs require a penalty, I was told by an agent a sum and that it is a fixed amount regardless if they will find a new tenant or I will, the total sum stays the same.Come to find out 2 months later that this in fact was not true and I could’ve saved almost 2K if I found a tenant myself. Agent was denying ever saying those terms to me to the point it was easier to pay the sum than start the negotiations with big agency. Would not recommend to use them or be very careful with every communication and have it crystal clear via emails.

Aigerim · 19 July 2022

Agent replied · 24 October 2024

Dear Aigerim, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Monika

Thank you Monika To help us to sorted the issue with the roof leaking.She is very professional and very helpful and contacted us all the time.And send the subcontractors to repair the roof and renovate the flat paint the ceiling. wall and change the floor.Thank you very much for the hard work you done for usMany thanks I really appreciate

Cristinel · 20 February 2024

Agent replied · 24 October 2024

Dear Cristinel, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team

2/5

Trustpilot

They just don't care

Everything was fine and then we moved in. Loads of issues loads of non working or non closing doors. The fridge that was supposed to be replaced has never been replaced. All the emails have been ignored and no maintenance work has been done. Leaking roof makes living in 1 room impossible but the emails are being ignored. Calling them you only get a question how bad is it??? What do you mean how bad is it??? So for over a year there has not been any help from them. But they expect you to jump as soon as they need something. I hope its only this branch that is so incompetent and others are better.....

Ed · 27 June 2022

Agent replied · 24 October 2024

Dear Ed, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Emma Kilpin at Dexters was so helpful…

Emma Kilpin at Dexters was so helpful to me in purchasing my new flat. She has great, soft people skills and works in a most customer-centred way. Everyone knows that you can get a lot of fluff and flannel from estate agents. Emma is a little different in that she does not seem fearful or avoidant of telling the truth.

Nicolas · 16 February 2024

Agent replied · 24 October 2024

Dear Nicholas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Josh is an amazing agent! He was super personable, diligent, and informative. Would highly recommend!

Milly · 1 November 2025

Agent replied · 22 November 2025

Dear Milly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Fran was very knowledgeable and helpful. She made the viewing process quite informative and smooth.

Daniel · 1 November 2025

Agent replied · 22 November 2025

Dear Daniel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Dexter managed a very difficult…

Dexter managed a very difficult negotiation for my tenancy agreement renewal. Shayan was overwhelmingly supportive going beyond my expectations to keep me as their client (of many years) Shayan clearly showed me how important for the agency was to keep the property’s landlord as well as the tenant. I am immensely greatful for the amazing gesture. Thank you Shayan from the bottom of my heart.

Arianna · 21 October 2023

Agent replied · 24 October 2024

Dear Arianna, Thank you for taking the time to leave a lovely review regarding Shayan. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I had the privilege of collaborating…

I had the privilege of collaborating with Venessa recently, and I am compelled to express my utmost satisfaction with her assistance. Venessa's unwavering commitment to professionalism, coupled with her meticulous attention to detail, significantly enhanced the overall experience. Her profound expertise and affable demeanor undoubtedly position her as an invaluable asset. I wholeheartedly recommend Venessa for her exceptional contributions and commendable work ethic.

Ali · 4 December 2023

Agent replied · 24 October 2024

Dear Ali, Thank you for taking the time to leave a lovely review regarding Vanessa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

100% positive experience

We have had an incredibly smooth journey with Jamil at Dexters. Our house sale has gone through without a single issue and whenever there have been any questions or concerns Jamil was always very responsive and sorted these out right away. Can't recommend Dexter's enough. If we ever move again we will certainly use them and would recommend them to anyone we know looking to sell! 100% positive experience.

Poppy · 26 June 2023

Agent replied · 24 October 2024

Dear Poppy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Dexters

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in!Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. 👌🏻

Daniel · 22 May 2022

Agent replied · 24 October 2024

Dear Daniel, It’s great to hear that you have had a brilliant experience with Joseph. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you so much Sarah

I just wanted to leave a review regarding the excellent work and attention shown by Sarah for our property purchase. Sarah was professional and patient throughout the process. She listened to my requirements, and as soon as a relevant property came onto the market she informed me immediately. Throughout the process she was supportive, helpful and took time and attention to facilitate all of my requests. I have purchased many properties, but rarely have I come across an estate agent who has been so easy to deal with, and available to take calls at all times. Thank you so much Sarah and I look forward to dealing with you in the future.

Raza · 18 May 2022

Agent replied · 24 October 2024

Dear Raza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Moving from what had been our family…

Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.

Alan · 9 May 2024

Agent replied · 24 October 2024

Dear Alan, Thank you for taking the time to leave a lovely review regarding Graziana. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters manages three flats for me

Dexters manages three flats for me. Graziana is so easy to talk to, I appreciate her advice and her efficiency. I think she would be very good communicating with the tenants too, even when it might not be an easy conversation. She takes the stress out of it for me and is always up beat which I appreciate. Many thanks for your help.

J · 17 November 2023

Agent replied · 24 October 2024

Dear J Ozwell, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

Agent replied · 24 October 2024

Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anthony, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have been brilliant from the…

Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)

Susie · 14 May 2026

Agent replied · 25 May 2026

Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters Clerkenwell

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Islington won Platinum.

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Tell us what you need and we'll put you in touch. Dexters Clerkenwell hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.

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