Dexters Clerkenwell reviews in Islington

★★★★★ 5/5

Trustpilot

Looking after both landlords and tenants

Dexters has been my agency for a couple of years now and I have been immensely comforted knowing that the property is being well-managed. They bring any issues in the flat to my attention right away, and work with me on best and most cost-effective solutions. Thank you also for ensuring fair invoicing from contractors (Shout out to Mohammed Amin for sorting out one such issue very recently for me!)

Lesley · 28 November 2023

★★★★★ 5/5

Trustpilot

I’ve recently re-let my property and…

I’ve recently re-let my property and have continued to use the letting and management services of Dexters. The service over the last 4 years has been exceptional with a hugely professional service received from all teams. Good communication during the viewings process and the ongoing management of the property. Great technology too making the process very simple as an overseas landlord.Thank you James and the rest of the Dexters team!

James · 26 November 2023

★★★★★ 1/5

Trustpilot

Would give a 0 if I could

Would give a 0 if I could. We went under offer on a property with Dexters (specifically dealing with Hannah Thelwell). There were tenants in the property and they informed us they were moving out in 3 months time. We started they buying process, paying for solicitor fees, surveys etc. amounting to nearly £1000. We then found out months after going under offer that that the tenants lease was actually a year long and they understandably did not want to move out which resulted in the sale falling through and us as first time buyers loosing out on nearly £1,000. Dexters did not care in the slightest and lied to us throughout the whole process, the tenants rented the property via Dexters so they knew fine well the lease length. Would actively avoid using them again and would not recommend Dexters to anyone.

Leanne · 17 February 2023

★★★★★ 1/5

Trustpilot

The whole team is unprofessional

Jodie is absolutely unprofessional, not helpful at all and only cares about getting the deposit money but whenever there are complaints they aren’t replied to and re-directed to anyone that can deal with it. In our flat we have been dealing with a mold and we had to fix it ourselves and we have been waiting about 5 months if not more for the repairs to be done after our previous tenants and yet nothing has been done. The lady called Lydia has emailed us about an “inspection” that she didnt get into details of and told you that a colleague will come to our property on the day and time that none of us are available and are not replying to our emails asking to reschedule on a day that is suitable for everyone as we feel uncomfortable with a stranger entering our property when no one is home. Abhorrent.

Natalia · 14 February 2023

★★★★★ 5/5

Google

I firmly recommend Ilie Mititelu's services. Their quality certainly lives up to the expectations. I would also like to emphasize the professional, open and respectful attitude with which he treats his clients. Communication is prompt and efficient, and he adapts very well to the objectives and interests of each person he interacts with.

Wicked · 10 October 2024

★★★★★ 5/5

Google

Alice was very positive, energetic, and helpful in my flat search! I was lucky to have worked with her in the process.

Kerem · 10 July 2026

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 5/5

Trustpilot

Delighted with Dexters…

I have always enjoyed an excellent service over the 2 properties that Dexters manage for me. We have had excellent tenants and there is prompt communication when problems arise. Christian Pengelly in particular has been most helpful in sorting out some pod the more difficult problems. He has a considerable knowledge of tenancy arrangements especially of a more challenging nature.

Peter · 14 September 2026

★★★★★ 5/5

Google

Brandon and the team were very responsive whenever we had questions and working with them was a breeze. Brandon was super friendly and made the whole process of finding and renting the right place feel easy and stress-free. He paid attention to what we wanted and totally delivered. If you're on the hunt for a top-notch agent, Brandon's your guy. Highly recommend!

Joe · 27 April 2024

★★★★★ 5/5

Google

Highly recommend Alice McNamara if you are looking for a property in the Clerkenwell area!! I have been looking for a flat for over a month now and decided to walk into the Clerkenwell office and was greeted by Alice who booked us in for 4 viewings and found me the perfect place!

Mac · 26 September 2024

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Google

We are so happy that we went with Dexters. Brandon, Joshua and Alice were all fantastic during the whole process. Would highly recommend!

Abnc799 · 1 October 2025

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

★★★★★ 5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

★★★★★ 5/5

Google

Brandon leads the best team of estate agents I have ever worked with! Brandon quickly found us a perfect tenant paying the full asking price and went far beyond what we had expected. He arranged everything from remedial electrical works required to pass an EICR, through to photos, professional cleaning & inventory. Brandon is cheerful, professional and responds to emails within minutes. We could not have asked for a better service and would not hesitate to recommend Brandon and his team.

Charles · 12 November 2022

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Google

Been a landlord with various agents over the years. A longstanding relationship with Ricky made me jump to Dexters in Clerkenwell a few years back and haven't been dissapointed. Trust, reliability and results are things that spring to mind in my dealings with him and his team. They don't mess about. They listen to my priorities, advise the best approach and ultimately deliver good tenants, minimal vacancies and solid local market advice. From year to year, confidence continues to grow. Feel in extremely capable and professional hands with our flats in Clerkenwell.

Adam · 25 October 2022

★★★★★ 3/5

Google

Initially we were very happy to have found a flat with Brandon's help - he was responsive and very friendly in fulfill our requirements. Fast forward to 4 months before our tenancy ends, different staff within Dexters have become pushy in different ways. Examples include demanding to come visit our flat with no reasons, and threatening to do so without our presence. Every agent and potential tenant who came to see that flat have commended how spotlessly clean and in great shape we have kept it. However, it was still a prolonged headache after we moved out. Whoever was supposed to deal with the deposit return was unprofessional. No follow-up at all going into one full month after we vacated the flat - and when we brought it up, suddenly there are cleaning issues that apparently are evident to deduct our deposit. She sent an email to notify us about the deduction, however, failed to give any reasons! She later dumped two documents of almost 100 pages on email when we asked. After some back and forth, it turned out the issue they thought there is, has already been documented when we moved in. Meaning that the whole process and the delay were unnecessary. Not trying to be harsh but quite frankly, the level of satisfaction went downhill even though it was a good transaction of us landing a nice flat whilst the agency makes some sweet commission. If we have this experience with such a great effort to keep the flat in good shape, I can imagine how hard it is for an average tenant to try and get their deposit back.

Kanice · 25 October 2022

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026