Trusted Agent profile · Islington

Chestertons Islington reviews

4.5

★★★★★ Excellent

2,774 reviews across 3 platforms

327-329 Upper Street, Islington, N1 2XQ, N1 2XQ

Part of Chestertons, see every office.

Chestertons's office in Islington, at 327-329 Upper Street, is rated 4.5 out of 5 across 2,774 reviews on three platforms, including 580 Google reviews rated 4.5.

Google logo

4.5 / 5

580

Reviews on Google

This office

Yell logo

1.4 / 5

10

Reviews on Yell

This office

Trustpilot logo

2,184

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Arsida was 10/10

Arsida at Chestertons went above and beyond to help us get into our new place so quickly, despite many issues she persisted and thanks to her efforts we are very happy with our new home! :)

Adam · 7 March 2023

Agent replied · 30 December 2024

Hi Adam, congratulations on your new home! We're happy to hear Arsida assisted you so quickly, despite some issues that may have popped up. Wishing you all the best!

1/5

Yell

Avoid at all costs!

The worst experience I have ever had interacting with any business, ever. I spent 6 months in the property and they were terrible as a management company, e.g. the heating system and bath were broken which they refused to fix. When I left they kept my deposit for a month without justification, then tried to claim around £4.5k when I raised the dispute. This was made up of things like £1,200 for a scratch on a bed and £350 for marks on bathroom tiles, both were shown in the check in report. They also tried to get £100 for a hoover which they had told me to dispose of after it caught fire, clearly not PAT tested. Most of their claims were binned by the adjudicator. I also asked for disclosure of some of my personal data from their records, which they refused, that has been raised with the ICO. It doesn't matter how nice the property is, do NOT risk letting through this agency. They will literally break the law to make a quick win if they think they can get away with it.

AndrewK-513 · 7 September 2021

5/5

Trustpilot

We have dealt with this particular…

We have dealt with this particular Chestertons branch for 12 years now, and in all that time have had no reason for complaint. Any queries have been dealt with promptly and efficiently.

Yvonne · 30 June 2023

Agent replied · 24 October 2024

Thank you so much for the 5 star review, here's to another 12 years!

5/5

Google

As a landlord, without doubt the best agency I've worked with. I'd like to thank Amanda Goodman, Jennifer McGeehan, Rosie Durcan, James Salisbury, Scott Abrahams and all the others who've made things happen. Keep up the hard work!

Chris · 13 February 2020

5/5

Google

I highly recommend Chestertons estate agents, specifically Roberto and Scott, for their exceptional service in helping me purchase a fantastic flat in Shoreditch. They were attentive listeners, understanding both parties' needs and mediating for the best outcome. Their communication was excellent, keeping me informed throughout the process. Their professionalism and dedication made the entire experience smooth and efficient.

Yana · 28 November 2023

5/5

Trustpilot

Recommend Charlie (SW lettings)

Charlie from the lettings team (SW) is an absolute star. He was always responsive and available to talk and guided us through the whole process, from the initial viewing right through to key pickup. The Chestertons letting process is slick and cost effective too. I would definitely recommend!

Shanthan · 18 August 2021

Agent replied · 30 December 2024

Charlie will be very happy when reading this - thank you for your feedback!

5/5

Trustpilot

My past experiences with Chesterton has…

My past experiences with Chesterton has been positive and rest assured. I was taken care of by your steamed team.The staff need to be praised for taking care of each client individually.

Baharak · 18 August 2021

5/5

Trustpilot

Chestertons South West Lettings-Sebastian and Amy

We were very happy with the service from Sebastian and Amy for the rental of our Barnes house. We discussed the marketing, timing and price with Amy for the few months running up to the rental and this proved to be spot on. We had 3 viewings prior to our house being launched on the website, and received offers from 2 of these, higher than the guide price. Sebastian provided excellent support throughout the process, guiding us and the new tenants on what was required at each stage. We were very happy with the whole experience from start to finish.

Sarah · 18 August 2021

5/5

Trustpilot

Absolute pleasure!

Working with Chestertons has been an absolute pleasure! As as inventory company, our job can be very time critical when it comes to timings, Sarah, Madi and the rest of the team are always efficient. We look forward to continuing working together in the future!

Sean · 9 February 2022

Agent replied · 30 December 2024

Thank you for sharing! We are so pleased to hear this.

5/5

Trustpilot

Matthew from SW Lettings

Matthew was helpful, friendly and clear from our first meeting to the handover. I would recommend Chestertons lettings and am very happy with the help and guidance Matthew and the team provided

Derek · 13 August 2021

5/5

Trustpilot

I had a great experience working with…

I had a great experience working with Niema Latif. She was professional, responsive, and made the entire process smooth and efficient. I really appreciated her clear communication and support. Highly recommend her services!

Öykü · 5 February 2025

5/5

Trustpilot

Used Chestertons for a number of years…

Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.

Dave · 31 October 2023

Agent replied · 30 December 2024

Thanks Dave - we've shared your review with Shakil :)

5/5

Trustpilot

How to rent your flat in Battersea

If you are renting a flat then I can truly recommend the Battersea Park branch of Chestertons . I've been renting through them now for over ten years and I've hardly had a day when my property has been empty. Their ability to find new tenants, fix whatever needs fixing and manage every detail of the changeover of tenants is truly amazing. They have an excellent team in Camillo Degregorio, Charlie Carter & Andrew Ogley who keep you posted with developments and more importantly just get the job done. You may think this review is a little over the top but I can promise you is no exaggeration.

Chris · 3 August 2021

5/5

Google

Joanna Wojciechowska was terrific. One of the few estate agents who actually goes the extra mile throughout the whole process

Rami · 12 February 2023

5/5

Trustpilot

Highly recommend for lettings

Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.

Emma · 12 September 2022

Agent replied · 30 December 2024

Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.

5/5

Google

Alex and Dean were brilliant. Alex knew exactly what to do when our sale became tricky, which meant Dean could help us keep hold of our purchase. Totally trustworthy advice, and we felt like they were with us all the way.

Rohini · 13 February 2018

5/5

Google

I would highly recommend Nikki Humphreys of Chestertons. Nikki was incredibly friendly, helpful and efficient throughout the process. We really appreciated her assistance, in particular, managing a tight turnaround with the previous tenant to get us into the flat before Christmas.

Laura · 13 February 2018

5/5

Trustpilot

Jessica Wilson facilitated a very…

Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.

Conor · 1 September 2023

Agent replied · 30 December 2024

Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.

5/5

Trustpilot

Great experience working with Rosie…

Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)

Nicole · 6 December 2023

Agent replied · 30 December 2024

Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!

5/5

Trustpilot

Couldn’t recommend more!

Super professional experience with Conor Bunn - would recommend him to anyone!

Meghan · 16 August 2024

Agent replied · 24 October 2024

Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!

5/5

Google

Very good experience selling my property with Graham and Jake at Chestertons - their understanding of the Islington market is second to none.

Aaron · 3 June 2025

5/5

Trustpilot

Tamara and the Chestertons team were a…

Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!

Harry · 22 September 2023

Agent replied · 30 December 2024

Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!

5/5

Trustpilot

Zosia handled my tenant renewal…

Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly

Liz · 19 March 2024

Agent replied · 6 February 2025

Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

I have been using JP for a number of…

I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job

Beth · 20 September 2023

Agent replied · 6 February 2025

Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.

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