Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI'm very happy with Chestertons…
I'm very happy with Chestertons service! I'm a landlady living abroad, and before Chestertons my previous experiences with agencies were really bad. Since Chestertons took over as my agents everything changed! Stav found the right tenant for my flat and Katharine made sure all the process ran smoothly. All in a very honest and respectful atmosphere. I trust them 100%! it's super important for me to have
Fernanda · 10 November 2021
Agent replied · 30 December 2024
We are so pleased to hear this, and thank you for taking the time to write such a lovely review
★★★★★ 5/5
TrustpilotJasmin is such a breath of fresh air
Jasmin is such a breath of fresh air, so quick to respond, attentive and extremely knowledgeable. I couldn’t ask for a better Property Manager
Peach · 20 December 2025
★★★★★ 5/5
TrustpilotOutstanding, professional service
Very happy indeed to have been the recipient of Amanda Goodman's outstanding service which included regular updates and attention to detail ensuring that the contract with our tenant was completed on time and to mutual satisfaction.Thank you Amanda!
Mike · 15 May 2024
Agent replied · 30 December 2024
Hi Mike,Thank you for taking your time to write a review and share your experience with Amanda. Its great to hear you received such outstanding service.We appreciate your support.Best wishesChestertons
★★★★★ 5/5
TrustpilotEfficient and professional service
I urgently needed to travel for medical treatment and looked at Airbnb options but got in touch with several agencies, including Chesterton. I wasn’t keen on Airbnb as over the last 3 years, you get unexpected cancellations.Juliette understood my requirements quickly and shared specific options unlikely many agents who sent across random properties. We settled on the one that would work for me for 3 months and despite some administrative challenges, Juliette helped get everything done in a few days so I would have a place to stay immediately when in london and commencing my treatment at peace. She also met me on Sunday afternoon to handover the keys and couldn’t be happier with the place.
Pareet · 27 August 2024
Agent replied · 24 October 2024
Hi Pareet, thank you for sharing your experience with us. It's lovely to hear that Juliette was able to find you a short-term rental so quickly so that you could travel to London for medical treatment. We wish you a speedy recovery and if you need anything else, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotMove to Fulham 193 Munster Road
Had spent a considerable time trying to find the right property in or around Fulham. Until I was able to get in contact with Chestertons (Madi Doe Specifically). Madi was unbelievably helpful as well as excellent in her contact with us. The move was swift and we couldn’t be happier with the property itself. So all in, Chestertons was great and so was Madi. Thanks.
Fred · 9 February 2022
Agent replied · 30 December 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat Service
Juliette has been great in securing a tenant very fast for my flat. She has been professional and prompt in her response to my enquiries. I would give 5 stars, thank you!
Y · 21 August 2024
Agent replied · 24 October 2024
Good afternoon, thank you for taking the time to write a great review. We are so glad Juliette was professional and prompt with her responses. We appreciate the support and should you need anything further, we will be happy to help.
★★★★★ 5/5
TrustpilotAlexandra was so patient and amazing…
Alexandra was so patient and amazing with us throughout our property search. She listened to our requirements and was dedicated in finding the perfect property for us. She was always responsive and open and we felt well looked after throughout the whole process. We are now in our long term home and we can’t thank her enough for all of her hard work.
G · 12 May 2022
Agent replied · 30 December 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotDelphine Violle was our agent at…
Delphine Violle was our agent at Chestertons who made the whole journey of renting a flat a pleasant one. Her work ethics, professionalism and helpful assistance made the whole process smooth and swift, answering all our questions and accommodating all our requests. We are very pleased with our experience and Delphine made our journey a pleasant one. Thank you Delphine and Chesterons! Anna R
Ella · 22 March 2022
Agent replied · 30 December 2024
Thank you for leaving your review Ella! We are so pleased to hear this.
★★★★★ 5/5
TrustpilotGreat Service from Issy Thompson from the Fulham Branch
Issy Thompson from the Fulham branch was very helpful during my search. It has been a stressful experience with property search over the past two months but Issy has been determined to help out and was always quick to reach out whenever a suitable property pops up. I want to thank her for all her effort, persistence and professionalism.
ED · 25 October 2022
Agent replied · 30 December 2024
What incredible feedback for Issy, it's lovely to hear how her determination to help you has shone through. Thanks so much Ed!
★★★★★ 5/5
TrustpilotThe five star reviews goes towards Saad…
The five star reviews goes towards Saad Mohamed of the Islington branch who is our point of contact between us and our landlords. He has been efficient, attentive and responsive during his tenure. The same cannot be said for his predecessor, Ryan Briggs, who's inability to resolve anything was a niche only few can cherish. As a result, this caused a breakdown between us and our landlord and almost caused us to leave. However, Saad has completely rescued the relationship and I cannot thank him enough. Thanks, Saad!
Callum · 16 August 2024
Agent replied · 24 October 2024
Hi Callum, thank you for your feedback. We're thrilled to hear that Saad provided you with an efficient and attentive service and apologise for any previous frustrations you experienced. Should you need anything else, please do reach out to Saad and the team, we'll be happy to help.
★★★★★ 5/5
TrustpilotAmelia you are a star!
We can't speak highly enough of our experience with Amelia in JP. She really helped us buy our new home not just a house. Her positive can do approach helped us hold our nerve when our chain looked in jeopardy and ensured our purchase when though without a hiccup. Thank you so much Amelia!
A · 5 April 2023
Agent replied · 6 February 2025
Dear A McKenna,Your feedback is very much appreciated, thank you, Amelia will be thrilled.We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
★★★★★ 5/5
TrustpilotLorna was a pleasure to work with
Working with Lorna as my realtor was a delightful experience. She was transparent, helpful, and dedicated to finding the right flat for me. Her responsiveness and negotiation skills were impressive, and thanks to her guidance, I secured the perfect flat. I highly recommend Lorna for her outstanding service and professionalism.
Stefan · 27 July 2023
Agent replied · 6 February 2025
Dear Stefan,Thank you for taking the time to inform us of the positive experience you have recently had with the lettings department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
★★★★★ 5/5
TrustpilotNishaad was very accommodating to my…
Nishaad was very accommodating to my very difficult needs! I was new to the area and needed help and advice with the safest place to live as a single female.He was able to answer every concerning question I had and put up with my indecisiveness for weeks, he always answered and returned my calls and nothing was ever too much! Very professional and polite
Brogan · 14 February 2022
Agent replied · 30 December 2024
Thank you for sharing Brogan!
★★★★★ 5/5
TrustpilotVery pleased with Chestertons
Very pleased with Chestertons. Shakil has been our property manager since we moved in and has always been very helpful when we needed assistance. We're pleased our house is so well managed.
Augusto · 8 August 2024
Agent replied · 24 October 2024
Hi Augusto, thank you for taking the time to write a great review. We are so glad Shakil has always been so helpful. We appreciate the kind words and support. Should you need anything else, we will be happy to help.
★★★★★ 5/5
Trustpilot5 stars
Working with Wes Mohamed and Imogen Kovacs to secure our flat has been a delightful experience. The entire process was seamless, and their customer service was exemplary throughout. Wes arranged numerous virtual viewings for us, expertly navigating the time difference and answering all our questions as we made decisions from afar. Upon move-in, Imogen handled our maintenance requests promptly and kindly, ensuring we felt right at home. She helped to make the process easy and straightforward. I highly recommend Chestertons and greatly appreciate their services!
Mariel · 7 August 2024
Agent replied · 24 October 2024
Hi Mariel, thank you for your review. We're thrilled to hear that working with Wes and Imogen to secure your home was a great experience. Should you need anything else in the future, please do let us know.
★★★★★ 5/5
TrustpilotGem is always a great combination of…
Gem is always a great combination of personable and efficient. Whether it’s organising a gas safety certificate or helping with awkward tenants I’m confident I’ll get the support I need.
Sarah-Kingston · 9 September 2024
Agent replied · 24 October 2024
Hi Sarah, we really appreciate you taking the time to leave a review for Gem. If you need anything else, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotRental management
Chesterton's have managed my rental since I moved overseas. Dan Midgley has been great to deal with. He answers emails promptly and gets things sorted out quickly and efficiently. I live on the other side of the world so it's great knowing Dan has things in hand.
I · 6 October 2023
Agent replied · 30 December 2024
Thank you for leaving a review for Dan, he'll be delighted to see this! We're only an email away if you need anything else.
★★★★★ 5/5
TrustpilotMany thanks to Katherine
Thank you very much for Katherine’s help. From the very beginning of renting the house, Katherine answered all kinds of puzzles for us carefully and in detail, so that we had a comprehensive understanding of the house. After that, she helps us communicate with the landlord and strive for our desired house. Thank you very much for her help, so that we can rent a satisfactory house. Until now, Katherine would patiently answer any questions we had about the house. The whole process of communication was very timely and efficient, and her attitude was very serious and responsible. It was a very good renting experience.
佳欣 · 2 August 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to write this review - we're so please to see how positive your experience was :)
★★★★★ 5/5
TrustpilotLettings agency of choice!
I loved how pro-active Chesterton's were when it came to finding me somewhere to live. I was dealing with an agent named Alhad Mohamed who was persistent in finding a property to my specifications. I had a few non-negotiables and Alhad was able to find me a property that matched my needs! Super happy with the outcome. Thanks!
Raju · 21 October 2022
Agent replied · 30 December 2024
Super happy is exactly how we want our clients to feel! Thank you for leaving this lovely feedback for Alhad. Wishing you all the best with your new home.
★★★★★ 5/5
TrustpilotConor Bunn
Conor Bunn has been incredible in helping us with our search for a new home. He is exceptionally professional, a great communicator and his customer service second to none. Many thanks.
NB · 16 August 2024
Agent replied · 24 October 2024
Hi NB, thank you for taking the time to write a great review. We are so glad he was professional and a great communicator. Thank you for the support and should you need anything further, we will be happy to help.
★★★★★ 4/5
TrustpilotGood 3 years Rent experience
We rented a flat in Primrose for 3 years with Chestertons, and we were very happy with the way it was managed. Specially Ryan Briggs, our main contact, was very helpful and efficient in dealing with any details that came along.
Macarena · 24 November 2025
Agent replied · 26 November 2025
Thank you for your kind words, Macarena! We're thrilled to hear you had a positive experience renting with us. Ryan is indeed a star, and we appreciate your feedback on our management. If there’s anything else we can assist you with in the future, just let us know!
★★★★★ 5/5
TrustpilotSiannie Clayton
Siannie Clayton was our property manager. She provided an excellent service and always responded quickly to queries and issues, the only negative is she has moved on within Chestertons and is no longer our point of contact. Thank you Siannie for all your wonderful help.
Joanne · 10 November 2023
Agent replied · 30 December 2024
Thank you for your review Joanne, it's lovely to hear that you enjoyed Siannie as your point of contact. Although she has moved internally, your new property manager will be more than happy to help should you need anything. Best wishes!
★★★★★ 5/5
TrustpilotIoana S has been a great help when…
Ioana S has been a great help when managing a few issues with the property I am currently renting. She listened and helped me sort something very quickly.
Amelia · 15 March 2026
Agent replied · 21 March 2026
Thank you, Amelia, for your wonderful feedback! We're thrilled to hear that Ioana provided great support and resolved your issues promptly. Our team is dedicated to ensuring a smooth experience for our clients, and your kind words mean a lot to us.
★★★★★ 5/5
Trustpilot"I am completely blown away by the…
"I am completely blown away by the exceptional service I've received from Laverne, my daughters property manager. As a fellow property manager myself in Bath, I can confidently say that her dedication, communication, and efficiency are truly outstanding. She went above and beyond to resolve the issues at my daughter's rental property, which was left with a leak upon move-in, causing significant disruption and distress. Despite the challenges, Laverne worked tirelessly to get everything sorted, booking contractors and keeping me updated every step of the way. Her professionalism, empathy, and problem-solving skills have been invaluable. I'm so grateful to have had her on our case - she's a huge asset to your company and a credit to the industry. If there were more property managers like Laverne, the world would be a better place!"
HAZELL · 25 July 2024
Agent replied · 24 October 2024
Hi Hazell, thank you for such a glowing review. We're happy to hear that Laverne has resolved the leak and kept you informed along the way. Should you need anything else, please feel free to get back in touch. Wishing you and your daughter all the best!
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