Trusted Agent profile · Isle of Dogs
★★★★★
84 reviews across 2 platforms
17-19 Amsterdam Road, Isle of Dogs, E14 3UU
Property Matters's office in Isle of Dogs, at 17-19 Amsterdam Road, is rated 4.9 out of 5 across 84 reviews on two platforms, including 81 Google reviews rated 4.9.
Every review we hold for the Isle of Dogs office, from every platform, shown as written. First names only.
5/5
GoogleBen has been amazing since the beginning! He's been super available with us, trying to help in any possible way. Whenever we had an issue, he's done everything he could and tried to fix them as soon as possible. Highly recommended :) Thank you Ben for helping us to find a home.
5/5
GoogleWorked with Ben Shepard who provided an excellent service (without admin fees!!). Very refreshing to have someone who had our best intentions at heart and was fast & reliable in response. We found a fantastic property and recommend using Ben & Property Matters. Very happy customer and thank you Ben.
5/5
GoogleMo and Ben are really accommodating and really well spoken! Had a very easy time with the whole process and even after getting the house they have been very responsive and that is something all new tenants love. Thank you..!
5/5
GoogleI have used Property matters since the last century, first as managing agents at properties I owned and more recently as a sales agent and as letting agents. I really wish I had used them before for my lettings as Ben has been brilliant in …
5/5
GoogleI am just incredibly grateful to Ben and Property Matters for simply being good human beings throughout the process. I had landed to their services after a very discriminatory process with a different bigger agency, and throughout all of the process with Ben, he was very calm and explained everything as we progressed. Thank you.
5/5
Googlei have been 11 years with this agency very professional all !Ben ,Mo and Mr Clive is the best agency in London for me and i think all agreed with me who write here a review
5/5
TrustpilotCouldn't have asked for better service…
Couldn't have asked for better service from start to finish. Very attentive and friendly staff, very knowledgeable and nothing was too much. Highly recommended if you want a stress free move. Thank you again for all your hard work.
Thank you for your very kind feedback - always happy to help.
5/5
GoogleBen has done a fantastic job of getting new tenants for our flat, and getting everything organised,also very helpful and contactable,which is rare these days.
5/5
GoogleBen and Mo are superb. Found my mother her perfect home with everything she needs. Any problems, Ben sort it out in record time and always do more than required. I live far from my mother flat that she rents from Property Matters and therefore it is wonderful to know that Ben maintains the property to a high standard and I have no need to worry. Most estate agent do not bother about tenants requests and only do things for the landlord. The best estate agent I have used that actually care about tenants.
5/5
GoogleProperty Matters (Ben, Mo and Clive) have consistently worked for many years exactly as you would wish an agent to do so. As as a remote landlord, you need the property to seem to look after itself, for tenants to be happy, and swift work done when new tenants are needed or complex repairs required. Of course properties dont look after themselves but it feels that way, with Property Matters able to make good autonomous decisions to keep things looking good, yet engage me and contractors for bigger work to get a fair deal for all. They also maintain and share an informed opinion about the market around them. Keep up the good work!
5/5
GoogleProperty Matters have been our agents for more than 4 years now. Mo, Ben and Clive are great -- really made life easy when we moved to the Docklands for the first time. As newcomers from a foreign country, we had loads of questions about the process, fees etc., and the guys sorted us out with everything. Took us a couple of months to get used to their style of functioning, but couldn't be happier now :)
5/5
GoogleMo is always extremely knowledgable and honest, I prefer this agency as they know the local market inside out having been on the IOD for decades, and dont draw you in with false high prices which they then reduce
5/5
GoogleExcellent experience in finding the place, signing the contract and moving in - very responsive every time !
5/5
GoogleExcellent service. Easy to move in with no hassle. Trusted team
5/5
GoogleDealt with Clive Hawkes, who is the best agent I have come across. Put in the time to actually listen to our requirements and recommend places that worked for us. Highly recommended.
5/5
GoogleAmazing friendly service. I would recommend them 100%. You won’t regret their service
5/5
GoogleIn a city of bad agencies, the ones that work, shine brightest. Everything was properly done by the book, most issues were fixed before moving. Thank you!
5/5
GoogleBen and Mo have been really helpful during our tenancy.
5/5
GoogleJust called and spoke to very kind gentleman. God bless.
5/5
GoogleFriendly and helpful, great service for renters.
1/5
GoogleClosed on Saturday, schedule is wrong…
5/5
GoogleFriendly, quick and professional
5/5
GoogleIt's been enjoyable dealing with Property Matters. Please thank Clive for his personal assistance throughout.
5/5
TrustpilotVery Responsive
Very Responsive, great communication received from Ben Shepard!!! 5 stars indeed.
Thank you very much for the positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Property Matters's Isle of Dogs office has 84 reviews across two platforms: 81 on Google, 3 on Trustpilot (across the whole business).
Property Matters Isle of Dogs is rated 4.9 out of 5 across all 84 reviews, and 4.9 out of 5 on Google from 81 reviews.
Property Matters Isle of Dogs, 17-19 Amsterdam Road, Isle of Dogs, E14 3UU.
