5/5
I found Lottie at William H Brown so helpful in finding my new home. She kept me up-to-date with new properties to view and was always charming and courteous. Thank you Lottie.
Trusted Agent profile · Ipswich
★★★★★
84 reviews across 1 platform
33 Woodbridge Road East, Ipswich, IP4 5QN
William H Brown's office in Ipswich, at 33 Woodbridge Road East, is rated 4.5 out of 5 across 84 reviews on 1 platform, including 84 Google reviews rated 4.5.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
I found Lottie at William H Brown so helpful in finding my new home. She kept me up-to-date with new properties to view and was always charming and courteous. Thank you Lottie.
5/5
Not a bad word to say. Everyone who visited from their office was professional and helpful. We bought and sold through them and they helped us through the process. Lottie was particularly helpful and after the first visit really knew our house and how to sell it.
2/5
As a prospective buyer I’ve found Ryan excellent. The ‘negotiator’ back in the office seems rude and uninterested in negotiating, at detriment to buyers and vendors
Hi N Collins, we appreciate your feedback and are glad to hear that Ryan provided excellent service. We apologise for any negative experience with our negotiator and will address this internally. If you have any further concerns, please … More
5/5
Lottie was very professional when marketing my property and within a few hours of arranging an open house date all appointments were taken. House sold very quickly.
5/5
*almost gave this a 4 star because we unfortunately had not a very good experience with the lawyers they had recommended us. But this was the only thing that was not helpful. My husband and I had Lottie to show us around for viewing a place in Kesgrave. They've been helpful in the process with mediating things and getting us connected with the developer. And we're excited to be getting the new place soon!
4/5
Great level of service from the whole team. Lottie has helped us every step of the way both with the sale of my house and the purchase of our next, always happy to answer the questions we have and gets back to us promptly with no fuss. Overall fantastic, would recommend.
Thanks for giving our William H Brown team a 4-star review. If we can help with anything else please give us a call.
4/5
Despite a very tortuous, and unusually lengthy, sale process they showed great tenacity in chasing matters up to ensure the deal made it across the line. Also kept me up to date with regard to what was happening at key points in the process. Would strongly recommend them.
5/5
We would just like to say how fantastic Lil and Reece have been throughout the sale of our late mums house. Always there on the phone when needed (quite often numerous times a day) and both went above and beyond in helping us with a smooth sale. No problem was ever too big and they was always happy to help. Would highly recommend and use again. Thankyou for all your help.
5/5
We are selling our house through the East office and they have been nothing but wonderful. Lottie and Tanya in particular have been amazing, friendly and also remained professional. They have really been helping to push things through and help us with our purchase also. They have always updated us quickly and been excellent at answering all our questions. We are so grateful for all the help they’ve given us and continue to do so, highly recommend this branch and definitely go through Lottie and Tanya!
5/5
Great Service from Tanya and her team, quick with returning calls, with sorting out queries and amazing help with helping our house sale and purchase go through smoothly and very quickly.. Would and will use them again, and highly recommend them!
5/5
Our sale/purchase hasn’t exactly been conventional - with a few twists and turns along the way - but we had excellent service from WHB. Special thanks to Lottie for her first class customer service
5/5
Lottie has been amazing and I’d recommend the east Ipswich wh brown to anyone for saling your home and buying from them to. Brilliant all round 👍PositiveResponsiveness, Quality, Professionalism, Value
5/5
From start to Finish a first class service. Big thank you to Lottie and all the team at the Kesgrave branch 10/10 servicePositiveQuality, Professionalism
5/5
We have recently just brought a house with William H Brown and they have been great. Lottie in particular has worked really hard to make sure everything runs smoothly, answers all of our question and queries and has kept us informed with updates all the way through. Lottie has worked extremely hard and has remained very professional and friendly throughout. I highly recommend going through Lottie.
5/5
Lottie was very helpful and kept in touch throughout the process of buying my first btl property.
5/5
I cannot speak highly enough of the exceptional staff here at WHB East. Jake had a large and complicated mortgage application for us to process, all done swiftly and with a professional and friendly approach, couldn't have done it without him. I have to give credit also to the girls in the office who were amazing, helping us with all of our questions on our house. Top marks to Tanya & Penny, thank you both
5/5
Very helpful and friendly people.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
We sold our house through William H Brown and I can’t rate Lottie high enough. She helped us through every aspect of the process of selling our first home. Nothing was too much trouble and she was always just a friendly phone call away!
1/5
Literally the worst, most disingenuous, time wasting, arrogant and patronising pack of liars I've ever had the misfortune to have anything to do with. If I could give minus stars I would. Their reputation is mud within the industry county wide. Go to someone who cares. AVOID LIKE THE PLAGUE.......DONT BUY OR SELL THROUGH THIS SHOWER OF MORONS.
4/5
I recently bought and sold my house through william h browns and was very happy with the service that I received. Matthew and lottie were very helpful in answering questions and helping me through the process. I would recommend using them.
5/5
We are currently working with Lottie on purchasing a house and she has been fantastic, really helpful and responsive and obviously really cares about looking after people, absolutely would recommend if you are looking for a professional and helpful service.PositiveResponsiveness, Quality, Professionalism, Value
1/5
On the day of our viewing they cancelled our slot and had to rearrange. They don't do evening viewings. After we put in an offer no one contacted us to say whether it was accepted or not and we had to chase them twice, they ignored our first email.
5/5
Recently purchased and experienced an excellent level of service from all, with Lottie and Jake in particular being extremely helpful and lovely to deal with.
5/5
A great team who have supported us all the way through, managing viewings and moving to help close the deal and organise legal aspects; on it all the way and working hard during challenging times to deliver a great outcome - thank you !PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Ipswich office has 84 reviews across 1 platform: 84 on Google.
William H Brown Ipswich is rated 4.5 out of 5 across all 84 reviews, and 4.5 out of 5 on Google from 84 reviews.
William H Brown Ipswich, 33 Woodbridge Road East, Ipswich, IP4 5QN.