Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recommend Michael Houlden and his team in Cambridge
I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.
Vanda · 27 September 2021
★★★★★ 5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
Ann · 14 February 2021
★★★★★ 1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
Elena · 1 March 2024
★★★★★ 5/5
TrustpilotThe Winchester office is highly recommended
It has been a pleasure working with the Winchester office to sell our house. Each member of the team works well together and despite it being a very busy period, they never seemed too busy to find time for a discussion. They began by giving us a realistic expectation of how the process would work and what price we should expect. When we put the house on the market they did all the hard work and kept us fully informed at each step. I have recommended then to friends as hard working, straightforward, fair and fun to work with.
Simon · 1 September 2021
★★★★★ 5/5
TrustpilotResidential purchaser
Residential purchaserWe dealt with Simon Backhouse at the Canterbury office throughout our purchase. He was always very helpful, knowledgeable and a pleasure to deal with. I would thoroughly recommend Simon and the Canterbury team.
C · 6 April 2021
★★★★★ 5/5
TrustpilotAmazing service
We recently brought a house through Strutt and Parker. All I can say is they have been amazing from start to finish. Belinda at the Cambridge branch helped us from the minute she showed us around our home , until after we exchanged. She was incredible at advising us on what we needed to do, liaising with the buyers, dealing with solicitors and getting so many answers for our questions. She always responded to emails in a timely manner and was so wonderfully kind. We can not thank her enough. If I was selling my house she is exactly the person you would want to deal with.
FC · 18 August 2021
★★★★★ 5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
Lynne · 11 November 2020
★★★★★ 5/5
TrustpilotBuying and Selling through Strutt and Parker
We were in the fortunate position of selling our house through Strutt and Parker in Winchester and buying through Strutt and Parker in Salisbury. Which allowed for fantastic communication through a time that could have been difficult. Fiona in the Salisbury office was fantastic and managed to balance the need of the vendors along with our needs to buy the house. She was bright, friendly and helpful at all times. Patrick in the Winchester office, along with the rest of his team, worked above and beyond to get our house moving through these strange Covid times. It was always good to see a member of the team for the viewings. I can’t not rate our experience with Strutt and Parker highly enough.
Jemima · 17 June 2021
★★★★★ 5/5
TrustpilotA Cottage in the Cotswolds
We took a risk by selling our house with a ten weeks completion date in which to find a rental in which to live in the Cotswolds. The market for rental was totally overheated. almost no properties were available. Some agents were very offhand in dealing with us. We were fortunate that a property marketed by Strutt and Parker Banbury became available and their agent actively contacted us in response to our previous enquiry. Through their careful negotiation it was possible to agree terms to change from a furnished let to our being able to take out the furniture and install our own. The property had not been well treated, but the agent arranged that it was spruced up and cleaned before our arrival. The whole process involved considerable work on behalf of the agent without which it would not have been successful. We enjoyed a very personal experience which made our move possible and we can thoroughly recommend S & P's service..
Geoffrey · 11 June 2021
★★★★★ 5/5
TrustpilotStrutt and Parker Salisbury
Strutt and Parker Salisbury (Sarah Cull) has been a delight to work with. The process of buying a house can be painful, but Sarah’s charming professionalism, patience, honesty, tenacity, kindness and extraordinary diplomatic negotiating skills, sets herself and Strutt and Parker way ahead of the other estate agents in the area (we had dealings with most of them.) I could not recommend her , and the office more, including Carola and Fiona. A class of their own. Thank you so much.
Mopsy · 8 June 2021
★★★★★ 5/5
TrustpilotThe sale of our house was handled by…
The sale of our house was handled by Marcus Browne in the Winchester office. The whole sale process was expertly managed by Marcus and the service provided by Strutt & Parker was excellent throughout. The sale was very complicated but Marcus handled the whole process with professionalism and true commitment. I changed my estate agent to Strutt & Parker a few months ago because the previous agent was singularly inadequate with no results in sight - not so with Strutt & Parker and Marcus Browne.
Roger · 14 April 2021
★★★★★ 1/5
TrustpilotAvoid
They were a property managing agency for my previous flat (London, Chelsea branch). Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you can
Tat · 14 January 2021
Agent replied · 14 June 2024
I’m very sorry to read of your disappointment. Please do contact me so that we can discuss the matter.
★★★★★ 5/5
TrustpilotVery good experience; recommended.
We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.
Chris · 10 February 2021
★★★★★ 5/5
TrustpilotOutstanding service both buying and selling
Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!
Debbie · 10 February 2021
★★★★★ 5/5
TrustpilotThe Strutt and Parker team in Exeter…
The Strutt and Parker team in Exeter led by Ollie have just sold our farm house, a range of stone barns and our Q barn.It started by two visits by the team discussing how to go about the sale and how to divide the property up.We then put it on the market and left them to sort all the problems out.What a fantastic decision that was, It was a difficult property to market but they made it look easy, we even had discussions with them well outside office hours.A big thank you to the whole team, we would not only use them again we have also recommended them to friends.First class service.
Selwyn · 28 January 2021
★★★★★ 1/5
TrustpilotAVOID - Lewes Branch
The Lewes branch advertised our house, no feedback at all from viewings, no contact from office despite chasing, messed up appointments and days lost waiting for EPC, totally unprofessional, due to our grievances they had to admit their failures, avoid using at all cost. A complete shower of inadequacy.
Carly · 7 April 2024
★★★★★ 5/5
TrustpilotStrutt and Parker Canterbury
We chose Strutt and Parker to sell our modern barn conversion in East Kent because of their exceptional local knowledge and first class reputation. We were very happy with their service and with the result achieved.We greatly valued the relationship we developed with Simon Backhouse and the Canterbury office team. Simon achieves the perfect balance between professionalism and the personal touch and he always made us feel that he really cared! He offered sound and practical advice during challenging market conditions and was a constant and reassuring presence through the added constraints and complications of the 2020 pandemic.Once we found our buyer, negotiations and the sale process itself were handled efficiently and with minimum stress to us. We recommend Strutt and Parker without reservation.
Lucy · 15 January 2021
★★★★★ 5/5
TrustpilotGreat support from The Suffolk Office
We used Sharnie & Sophia from the Suffolk Office to successfully sell our house last year. From the initial visit for the valuation to the completion of the sale they held our hand the whole way through. They were very proactive in selling our house & didn't just wait for the internet & Rightmove to do their job for them.They were most supportive through the whole process & especially the problems caused by Covid-19We are not planning on moving house for many years to come but would use them again in a heartbeat
P1babe · 4 January 2021
★★★★★ 5/5
TrustpilotStrutt & Parker, Gerrards Cross
Selling your house can be an emotional experience. You need an estate agent that not only knows the local (and national) market trends but can give you great advice. From valuation to the best marketing strategy; from understanding changing market circumstances to interpreting feedback from viewings; and remaining by your side - through the marketing phase to the all important offer; and thereafter during the legalities culminating in exchange and completion.Strutt and Parker, Gerrards Cross achieved all of these for me and I would not hesitate in recommending them if you are thinking of selling your property. J Thomson, Gerrards CrossDecember 2020
J · 4 January 2021
★★★★★ 5/5
TrustpilotStrutt & Parker : Successful Sale of Hampshire Home
Strutt & Parker ( Ed Lucas in London and Patrick Glynn-Jones in Winchester) Successfully sold our Hampshire home for us in November 2020 and for just under the asking price. They acted throughout in a totally professional manner, keeping us fully informed about the feedback from viewings and courteously keeping in touch with those viewers who had expressed interest. They gave us a lot of helpful and practical advice along the way and calmly steered the transaction to a successful conclusion.
Matthew · 15 December 2020
★★★★★ 4/5
TrustpilotA sterling effort in difficult conditions
We put our wonderful old house on the market in September 2018, just in time for the worst of the Brexit impasse, followed in early 2020 by Covid-19. In these inauspicious market conditions Strutt and Parker worked extra-hard to publicise the house, with features in the Telegraph, The Sunday Times and elsewhere, as well as getting us a free repeat advert in Country Life. The brochure was excellent as was the Matterport 3-D digital survey. Throughout the 2 years it took to sell, they kept us well informed of the market, and the views of potential buyers. We were pleased by the service they provided.
PATRICK · 30 November 2020
★★★★★ 5/5
TrustpilotHigh Praise for Strutt and Parker
We bought our new house through Ed Church at the Canterbury branch of Strutt and Parker and we were delighted with the service we received. Both Ed and his team were incredibly helpful and informative and they were quick to keep me updated on any developments with the house we hoped to buy. Luckily we were able to secure our dream home and the whole process from offer to completion was seamless and well managed by Ed and the team. We were able to achieve a pretty quick turnaround from offer to completion which was most useful for us as we had a pretty tight timetable. All in all it was a pleasure working with Ed and his team.
Tara · 25 November 2020
★★★★★ 5/5
TrustpilotSale of Grade II listed property
From initial enquiry (agents for selling my property) to completion I found Strutt and Parker extremely professional and attentive. Due to the unique nature of the property which included a mix of residential and business elements, the sale process was more involved than anticipated, however at every step, Strutt and Parker facilitated negotiations between relevant parties, ultimately arriving at a sale. Their experience in complex and unusual situations was very evident and key in securing completion. Highly recommended - Kent Agency
D · 10 November 2020
★★★★★ 5/5
TrustpilotService above and beyond
Sarah and Fiona went above and beyond to secure our sale. We can't thank them enough for all the hard work involved in negotiating on our behalf. They make an amazing team.
Chris · 3 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.