Trusted Agent profile
★★★★★
433 reviews across 1 platform
The Stables, Wherstead Park, Wherstead, Ipswich IP9 2BJ
Strutt and Parker's Ipswich office at The Stables is rated 4.4 out of 5 across 433 reviews on 1 platform. The 433 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with Strutt and Parker
My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!
5/5
TrustpilotHARPENDEN OFFICE
HARPENDEN OFFICE The team at Harpenden were excellent. Sally, Katherine and Lyn were very helpful and professional. They worked extremely hard to sell our house, negotiating a good price and I'd highly recommend them to anyone thinking about selling their property in the area. Thanks to you all for your hard work.
5/5
TrustpilotExemplary client focus from the…
Exemplary client focus from the Salisbury office. Many thanks to Sarah for her team leadership and advice, Harry for handling the sale so well and Natalie for excellent administration. A pleasure to deal with.
1/5
TrustpilotAvoid the St Albans branch- rude and offhand
Ignore my username on this- I should rebrand to Unhappy Customer! The St Albans branch are terrible. The agent we dealt with was late, rude and offhand and not transparent with what was happening with the offer process (we are looking to both buy and sell). We are currently reconsidering agents to sell our house and on the basis of our experience will never work with Strutt and Parker. Apalling.
We're sorry to read of your disappointment. Please do contact me so that we can discuss the matter and I can provide you with our Complaints Handling Procedure.
1/5
TrustpilotViewed a property with them and offered…
Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.
5/5
TrustpilotStrutt & Parker are brilliant!
Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!
5/5
TrustpilotMy experience with Ed over my property…
My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.
5/5
TrustpilotThoroughly professional and courteous
We negotiated against Tom Parsons from Strutt & Parker's Fulham Office for the purchase of our house. Whilst we were the buyers and he represented his clients in full, we always felt that Tom was professional, forthright and transparent throughout the process. We would use him for the sale of our house.
5/5
TrustpilotWe recently bought a property marketed…
We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.
1/5
TrustpilotAttended Sevenoaks branch on Saturday
Attended Sevenoaks branch on Saturday, to initially register interest for our property search. Contemptuous manner to see us for enquiry as near to closing hours, when we were then reluctantly asked our budget, rudely scoffed they do not deal with properties at £525k, minimum is £675k. Albeit we were too poor for your property stock on this occasion, there is a way to conduct your services professionally.
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
5/5
TrustpilotRemarkable service
We have very recently completed a house purchase with Strutt and Parker Salisbury and have been so impressed with them. In particular Sarah Cull who went above and beyond to ensure everything went smoothly and nothing was ever too much trouble. We could not recommend Sarah and the company more, thank you!
5/5
TrustpilotThe sale of my property was handled well
The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!
1/5
TrustpilotReally rubbish agency
Really rubbish agency, I have no heating in my flat yet they completely ignored any emails I have sent them about this issue , really unprofessional people, I personally dealt with Shanon Flanagan and Jay O'Dell from Cadogan Street London and they are both very unprofessional and just plain rude and lazy people.
5/5
TrustpilotSevenoaks. excellent service
Great service in selling my late mothers property. First set of photos were not acceptable but it was no problem to order a second set. Guide price achieved.Sale held up, due to delay in attaining probate, but purchasers kept well informed by S&P.All went very well, fully recommend.
5/5
TrustpilotGina is one in a million
Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue
5/5
TrustpilotHouse Purchase …
We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.
5/5
TrustpilotExcellent experience with Strutt
Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house
1/5
TrustpilotPoor customer service and failure to…
Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
5/5
TrustpilotConsummate professionalism throughout the purchase process with the Strutt and Parker team in Cirencester.
Sam Trounson and his team in Cirencester could not have been more professional in their approach as we purchased our house. The whole purchase went through without a hitch and we felt very well supported throughout. We cannot recommend them highly enough.
5/5
TrustpilotStrutt and Parker in Cirencester were…
Strutt and Parker in Cirencester were absolutely faultless in dealing with the sale of my home. The whole team work together with integrity and professionalism. They helped me through the difficult times and maintained contact throughout the whole process. I cannot thank them enough Su M
1/5
TrustpilotAvoid Strutt & Parker, Unsafe Rental in Eddington, Cambridge
I rented a 2 bedroom flat in Eddington, Cambridge, managed by Strutt & Parker, and have experienced serious health and safety issues that went unresolved despite 1.5 months of communication.
5/5
TrustpilotSixpenny Handley, 2021
Sarah, Fiona and the team at Strutt and Parker in Salisbury exceeded expectations throughout our house purchase in 2021. They kept us up to date, were always keen to help and we wouldn't hesitate to use them again in the future.
5/5
TrustpilotExcellent, personal service
Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.
5/5
TrustpilotExcellent service from Gina
I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt and Parker's Ipswich office has 433 reviews across 1 platform: 433 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Strutt and Parker is rated 4.4 out of 5 across all 433 reviews, checked 9 October 2026.
Strutt and Parker, The Stables, Wherstead Park, Wherstead, Ipswich IP9 2BJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.