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Savills Ipswich reviews

4.8

★★★★★ Excellent

139 reviews across 1 platform

23 Museum Street, Ipswich, IP1 1HE

Savills's Ipswich office at 23 Museum Street is rated 4.8 out of 5 across 139 reviews on 1 platform, including 139 Google reviews rated 4.8.

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4.8 / 5

139

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

I approached Savills in October 2021 to sell my house, which had been rented out. Work commitments meant that I was unable to participate directly in the selling process, so I asked them to run the entire process. The team (Peter Ogilvie, Alex McNabb and Alison Dunn) gave me good professional advice regarding the sales strategy, co-ordinated and carried out viewings, supervised the bidding process and achieved, within a week of my putting the house on the market, an agreed sale price of 20% over my initial asking price. Reaching completion took longer than anticipated but Savills - particularly Alex - kept me in the loop throughout the process and drove matters forward on my behalf. I am very happy with the professional service that they have provided - way better than previous experience with estate agents had lead me to expect - at a commission cost that was competitive with the market as a whole. I would happily recommend them.

Jonathan · 25 August 2022

5/5

Google

As Executors arranging the sale of our mother's property in Suffolk we have been delighted with the professional expertise offered through the Ipswich branch of Savills (Sales). We would throroughly recommend.

Isabelle · 2 November 2025

Agent replied · 23 November 2025

Dear Isabelle Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

Very grateful to the team at Savills, especially Katy for progressing the sale and to Alison who undertook the viewings. Very pleased with the service.

David · 16 April 2024

Agent replied · 15 June 2024

Dear David Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

I have been working with Elly, Peter & Tom for a while now and they're all professional to work with and good at what they do. They keep me busy with property photography for lots of their jobs around Suffolk, I would recommend!

Will · 11 April 2026

5/5

Google

Katy Stephenson: We have been impressed by the professional guidance and service given to us by Katy. From our initial enquiries on marketing the property, to deciding appoint Savills, arranging the brochure, marketing campaign, and throughout following protracted negotiations with prospective purchasers. She has been unfailingly supportive explaining buyers concerns to us as encountered and suggestion solutions. She has on numerous occasions contacted their legal representatives and addressed their planning concerns. Katy has offered advice and guidance to an exceptionally high standard. She has made, what is a very stressful experience as painless as possible. In short, she has ‘Gon the extra mile’ and given a service second to none.

Patrick · 29 October 2023

Agent replied · 24 August 2024

Dear Patrick Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region

5/5

Google

Katy helped us so much and handled our sale at the right price in a very flat market. She has liaised with our purchaser and even found us a solicitor that can handle the paperwork as quickly as the purchaser wants. We originally bought the property through Savills and now have sold it through them - well done to Katy who has stayed in touch over the years and achieved the sale without even advertising!

Geoff · 16 February 2024

Agent replied · 15 June 2024

Dear Geoff Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

The right working ethos is key to the success of any company however, policy alone cannot work without the people to execute it. Our experience of Savills Ipswich has been excellent from the start, right through to completion and beyond. Local knowledge has been a key attribute and we would have no qualms in enlisting them or recommending to others their services. In particular, Katy has been outstanding throughout and is always welcome in our home.

Andy · 25 August 2022

5/5

Google

The best estate agency team in Suffolk. We worked with the expert Savills Suffolk team to sell our village property. Tom Orford and Alexander McNab, with support from the full office, provided a most satisfying and high quality service from first interaction to completion of the sale. Strong professionalism, superb responsiveness and best assistance in working through the inevitable ups and downs of selling a property, made the engagement of Savills to our sale an excellent investment. I would not hesitate to recommend their team.

Martin · 25 August 2023

Agent replied · 24 August 2024

Dear Martin Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

I was very impressed by the service that Savills Ipswich office provided when selling our family home. Tom Orford could not have been more helpful and was always very quick to respond to phone calls and emails. Our viewing guide Ali Griffiths, was also delightful and had an impressive knowledge of the local area to pass on to our viewers. I wouldn’t hesitate to recommend Savills Ipswich office and was very happy with the highly professional and caring way in which our house sale was dealt with.

Maxine · 25 August 2023

Agent replied · 24 August 2024

Dear Maxine, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region

5/5

Google

Used Savills Ipswich Office to sell my parents house. The process was quite a long one, given the state of the market currently, but I found the team (Tom and Alex) very professional to deal with. They gave me sensible and informed input …

Mike · 16 April 2025

Agent replied · 15 June 2024

Dear Mike thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

Excellent advice and professional property agents. Dealt with Tom Orford who had many years experience and guided us into making the right property choice. Fully recommend for high end properties.

Robert · 25 August 2023

Agent replied · 24 August 2024

Dear Robert Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region

5/5

Google

Katy is the consummate professional, offering sound advice with a friendly approach. Very happy and would 100% recommend Savils

Elisabeth · 16 April 2024

Agent replied · 24 August 2024

Dear Elisabeth Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

From my first dealings with everyone at the Ipswich office, my experience has been faultless. I have been supported every step of the way. The most impressive aspect has been the speed of response, with Katy Stephenson being in touch well …

Louise · 16 April 2025

Agent replied · 24 August 2024

Dear Louise Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

I have worked with Katy Stephenson over the past 6 years on a number of occasions and always found her to be highly professional, knowledgeable and approachable. She is pro-active and strong on communication which I value greatly. I own property in the local area but live abroad and rely on Katy's advice and local network heavily. She knows the market well and is clearly passionate about period buildings. Highly recommended.

Suzanne · 25 August 2022

5/5

Google

It was a pleasure to work with Savills and with Katy in particular who was able to solve any problems quickly with both efficiency and professionalism.

Bernie · 23 September 2025

Agent replied · 23 November 2025

Dear Bernie thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations Paul Jarman, Head of Eastern Region

5/5

Google

It has been a pleasure working with Peter Ogilvie on two house purchases for my Clients in the last 3 months. Peter is straightforward, professional and honest, giving myself and my Clients confidence throughout the bidding process. Peter is an excellent communicator keeping me up to date with the best properties available for my Clients. Both properties were in great locations and excellent quality. I cannot recommend Peter and his team highly enough.PositiveResponsiveness, Quality, Professionalism

Rebecca · 25 August 2021

5/5

Google

Great to work with Alex McNab and the rest of the Savills Suffolk Team. They worked hard and strategically to market and sell our family home. Difficult jobs are made easier with the right people, I would highly recommend.

William · 29 March 2025

Agent replied · 25 May 2025

Dear William Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Eastern Region

5/5

Google

We trusted Savills with the sale of the family farm . From the outset their knowledge and experience was clear and the professionalism they brought to the process helped achieve a great result . They were able to call on other departments in house to maximise the outcome for us and as a family we are very glad we chose them to handle the sale. Highly recommend them .

Mark · 29 October 2023

Agent replied · 24 August 2024

Dear Mark Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region

5/5

Google

Frequently dealing with Katy, Peter and Tom in Savills Ipswich office who are all aligned with the client service we like to offer at Greene & Greene. Excellent service and always contactable and offering pragmatic, sensible advice.

Jonathan · 16 April 2025

Agent replied · 24 October 2024

Dear Jonathan, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. Paul Jarman, Head of Eastern Region

5/5

Google

Katy Stephenson was the agent from Savills who dealt with our sale four years ago. She was attentive, responsive, client focused and professional at all times. Katy had excellent interpersonal skills which she used to negotiate and manage some the inevitable hurdles which are part of house selling. We have returned to instruct her again because she was exemplary in the service she provided.PositiveResponsiveness, Quality, Professionalism

Amelia · 25 August 2022

5/5

Google

Despite a very traumatic legal process and complications with the developer on the day of moving in ( moved in end of November 18 but only legally owned house mid February 19) Sarah Walsh was excellent . She kept me informed throughout the whole process and kept my spirits up when the whole thing looked like it was falling through. Buster showed me the house initially and was very informative gaining me access when required .Superb professionals throughout the whole process and would definitely recommend again and use again .

Neil · 26 August 2019

5/5

Google

Very pleased with Tom Orford’s advice on pricing and marketing strategy given tough market conditions. The marketing glossy and listings on Rightmove / On the Market looked good and read well. Savills were receptive to suggestions about text and photographs - the photographer they used was pleasant and talented. Viewings were quickly generated and well conducted by Gay Stacpoole the house-shower We were pleased to be Under Offer so quickly. Tom and then Katy Stephenson gave us tremendous service as we moved through to Exchange including dealing with a rather difficult buyer’s solicitor. All in all we are very pleased we chose Savills. Three months from listing to exchange is impressive in the current market. The only small point I’d make is Tom could have been clearer ahead of time about who would be our point of contact over the Christmas period while he was away. Katy did a fine job in the gap between Christmas and New Year including taking calls at home. Our thanks to the Savills team. Keith & Maralyn Goodman

Keith · 26 August 2019

5/5

Google

I have recently begun work with Katy to get my property on the market at pace. I have found her incredibly responsive and willing to make things happen very quickly and yet very professionally for me. She is calm under pressure, very receptive to input and feedback, and keeps everyone in the loop. I am delighted with her help and appreciate all she has done. It has exceeded my expectations.

Adrian · 25 August 2023

Agent replied · 24 August 2024

Dear Adrian Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region

5/5

Google

Very happy to recommend Savills, and especially Alex McNab at their Ipswich branch - we have not been the easiest of clients in this tricky and very overheated market, but Alex has been entirely professional and very effective for us, whilst remaining friendly and approachable. His diplomatic and strategic skills have been much appreciated.

Andrew · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Ipswich

How many reviews does Savills Ipswich have?

Savills's Ipswich office has 139 reviews across 1 platform: 139 on Google.

What is Savills Ipswich's rating?

Savills Ipswich is rated 4.8 out of 5 across all 139 reviews, and 4.8 out of 5 on Google from 139 reviews.

Where is Savills's Ipswich office?

Savills Ipswich, 23 Museum Street, Ipswich, IP1 1HE.

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