Savills reviews

★★★★★ 5/5

Google

Selling a country home is certainly not without its challenges. Savills brand will capture the market, but its people that get the deal done. Having reflected on our completion today, without Katy in the Ipswich office, the deal would have falling apart weeks ago. Her support, commercial acumen and decisive negotiating skills combined with client empathy during the conveyance period delivered a result that few others could achieve. Savills you are lucky to have her as part of your team! Thank you Katy…

Jonny · 3 August 2025

★★★★★ 5/5

Google

After months of problems with our sale at last we exchanged 12th December and completed 19th December. All this time Tom Orford was fantastic, always doing whatever he could and very good at keeping us informed and trying to keep us calm. We would not hesitate to recommend Savills at Ipswich with whom we have had other dealings.

Pete · 16 January 2026

★★★★★ 5/5

Google

Our experience as a buyer via Savills Ipswich has been pleasant surprise. Ali H was excellent in her role as a viewing assistant. Katy S (Associate Director - Residential) has been superb both in adding clarity to the buying process and also in being a clear headed liaison point between us (as buyers) and the sellers (Savills client). The process and detail we have experienced means we are well on our way to a successful completion. We do not believe in forever homes, purely applying simple logic that the building exist longer than we will, so inevitably at some point in the future we will sell and we would intended to use Savills in Ipswich.

Simon · 16 April 2025

★★★★★ 5/5

Google

Katy has been exceptional, she has been so patient and supportive navigating my parents to through their house sale. Katy kept me well informed of relevant matters along the way. I can not recommend her and Savills highly enough. We will be forever grateful to Katy for taking so much stress out of the sale process.

Ella · 16 December 2025

★★★★★ 5/5

Google

Tom Orford and his team at Savills provided excellent service during our house purchase. Tom recommended the house to me in the first place and then guided me through the process in a clear, friendly and effective manner. He listened to my requirements and advised me appropriately given my lack of prior house buying experience. There was time to share some good humour along the way too! Highly recommended.

Tom · 25 March 2025

★★★★★ 5/5

Google

Tom and the team were fantastic throughout the process. He was always easy to communicate with and quick to resolve any questions, making everything run smoothly. A special thanks to Ali and Allison for being so accommodating during our multiple viewings, their patience and support were greatly appreciated. We’re grateful to the whole team for their help in finding our new home.

George · 16 April 2025

★★★★★ 5/5

Google

Hattie was amazing, really responsive and a delight to work with. Her good energy kept the deal alive! Would 100% recommend her to friends.

A · 16 March 2026

★★★★★ 5/5

Google

Tom at Savills Ipswich is fantastic. He is extremely helpful and nothing is too much trouble. He is very efficient and quick to get back to you. I felt very confident that he had matters in hand. Thank you Tom 😁 …

Louisa · 24 July 2025

★★★★★ 5/5

Google

A really good experience in using Savills for our house purchase. Katy at Savills went above and beyond for us. Super efficient and responsive, as were her team, especially Peter, in her absence.

Kim · 23 September 2025

★★★★★ 5/5

Google

We were very well looked after by Alexander McNab at Savills during what turned out to be a rather protracted purchase. Alex kept us in the loop during all stages of the purchase which was very mcu appreciated. Very happy to recommend Savills. Thank you Alex.

Perry · 16 April 2025

★★★★★ 5/5

Google

Amazing service from Savills Ipswich! Katy was fantastic at every step of a complex buying and selling process. Extremely professional and diligent, she was always on hand to help and drive things forward. I cannot recommend Katy and the whole team highly enough.

Amelia · 16 April 2025

★★★★★ 5/5

Google

Tom and team were very professional, diligent and responsive all the way through my acquisition of some rural barns in Suffolk which they were selling. Tom managed my expectations well, and coordinated the vendor and solicitors well to ensure a successful conclusion with his deft hand. With Tom in charge a difficult transaction was made much easier and resulted in a positive outcome for me and the vendor.

Paul · 17 March 2024

★★★★★ 5/5

Google

Savills, in particular Katy Stephenson and Peter Ogilvie, were totally professional at all stages of the process of selling our house in Bury St Edmunds, and extremely helpful throughout, in achieving a successful outcome.

Jeffrey · 16 April 2025

★★★★★ 5/5

Google

Selling your home is a stressful business and having Savills on our side was the best decision we made. The service provided by the team in Savills Ipswich branch has been nothing short of excellent. In particular, we found Tom Orford's easy going and professional manner hugely reassuring. He was always on hand to provide great advice and we feel fortunate to have had him help us and we sold very quickly to a quality buyer. Sheryl Davey also provided great backup. Thank you Savills - top marks. Mike and Trish Hatcher

Michael · 16 April 2025

★★★★★ 1/5

Google

Charges flat leaseholders thousands of pound a year to inspect fire doors when it should be just a simple visual check which even the government says should NOT place an additional burden on leaseholders, could easily been done in house by staff we pay here but we have to 20k plus to Savills through our service charges for a simple check. Yet another company cashing in on the leaseholder scandal, absolutely disgusting leaseholders continue to get fleeced and these companies just take advantage of our situation to add to their already large profits!

Spencer · 10 March 2025

★★★★★ 5/5

Google

Peter Ogilvie and Hattie Reader were excellent to engage with throughout - very helpful and knowledgeable. Also nice people which goes along way! Would thoroughly recommend.

Dominic · 2 May 2025

★★★★★ 1/5

Google

1 star too many!! If you send them an invoice, expect to wait a long time for it to be paid with endless attempts chasing. Calls don’t get returned, always told “in a meeting” which is fine but at least call me back when you’re free. Serious lack of communication. Next day transfer needs ”managers approval” which I was told to expect a call to confirm and more than happy to speak with said manager should they wish to call and discuss. Waiting over 5 weeks and counting for the first payment. No call, no response to email and no money.

Aaron · 16 January 2026

★★★★★ 5/5

Google

I would like to thank Katy Stephenson particularly for her professionalism, friendliness, being helpful and keeping me fully up to date throughout the whole process.

M · 16 April 2025

★★★★★ 5/5

Google

Tom Orford is an outstanding estate agent. I wholeheartedly recommend him and the team at Savills in Ipswich. They assisted me firstly with a purchase and later in selling the same property. They are a pleasure to deal with, have excellent local knowledge and get the job done well.

Tom · 25 August 2023

★★★★★ 5/5

Google

Best in class service levels from the Savills team helping to bring a sale to completion despite a number of bumps along the road. Always on top of the details and incredibly proactive managing all the parties involved.

Chris · 16 December 2025

★★★★★ 5/5

Google

Our experience with Savills was exceptional from valuation to completion. The team provided regular updates and their communication, during what turned out to be a protracted sale, was faultless. We would highly recommend Savills and would use them again in a heartbeat.

Sarah · 9 November 2025

★★★★★ 5/5

Google

Katy has been very helpful, responsive and professional in approach throughout. Thank you

Kit · 16 April 2025

★★★★★ 5/5

Google

Allison at Savills has been the loveliest estate agent I have ever dealt with. Not only were all her communications clear and easy, she was approachable, knowledgeable and kind. My husband gets very stressed at house viewings which she sensed and gave him lots of space and answered all his questions clearly. We also had our 4yr old with us who wanted to run riot through the house, Allison played with him for a while which gave my husband and I an opportunity to discuss and show each other things about the house. Although we only had a 30min appointment we did not feel rushed or pressured. Easily the best house viewing experience I have had. Thanks Savills.

Jen · 16 April 2024

★★★★★ 5/5

Google

We are very grateful for the professional service that we have received from Tom and the staff at Savills helping us sell our family home. They have all been very efficient, courteous , helpful and quick to respond to all our questions. We would not hesitate to recommend their services.

Deborah · 9 April 2026