Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a great experience with Savills…
I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.
Stephen · 20 December 2019
Agent replied · 22 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance.
★★★★★ 5/5
GoogleTom Orford was helpful and realistic throughout
our sale .
The service was excellent and friendly
He maintained the high reputation of
Savills .
Helen · 23 October 2020
★★★★★ 5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Jack · 26 August 2022
Agent replied · 22 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
★★★★★ 5/5
TrustpilotBuying Property
Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.
Yana · 4 June 2021
Agent replied · 22 October 2024
Thank you for your lovely review, Yana. It was a real pleasure being able to help you and hope you enjoy the new home. Regards,Chris
★★★★★ 5/5
TrustpilotSavills have been a tower of strength…
Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.
Alice · 9 February 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help! Enjoy your new home and feel free to reach out with any further questions.Regards,The Savills Team
★★★★★ 5/5
TrustpilotExcellent Estate Agents
The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.
Louise · 24 April 2023
Agent replied · 22 October 2024
Thank you, Louise, we really appreciate your review.
★★★★★ 5/5
TrustpilotReassuringly professional
We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.
Malcolm · 9 March 2021
Agent replied · 22 October 2024
Thank you for your review, Malcolm, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,James
★★★★★ 5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Nikki · 18 January 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
★★★★★ 1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Martin · 14 July 2021
Agent replied · 22 October 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
★★★★★ 5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Christina · 2 August 2020
Agent replied · 22 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
Huang · 25 November 2022
Agent replied · 22 October 2024
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
★★★★★ 1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
Gerry · 13 January 2022
Agent replied · 22 October 2024
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
★★★★★ 5/5
GoogleKaty at Savills was very helpful in discussing the current market value of our house along with a marketing strategy so we switched having had very little interest generated by the previous agent. We have now exchanged contracts and Katy has proved to be friendly and helpful throughout what is always a difficult period pending a sale. Katy has also been interested and provided helpful guidance around our next property project.
Nigel · 23 October 2020
★★★★★ 5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
ANDREW · 7 April 2021
★★★★★ 5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Samuel · 18 February 2020
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
Mary · 20 April 2023
Agent replied · 22 October 2024
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
★★★★★ 5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
Gareth · 23 November 2020
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
GoogleGreat assistance in helping us to secure the house. Speedy response and helpful answers.
Kostiantyn · 23 October 2023
Agent replied · 22 October 2024
Dear Kostiantyn Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
TP · 24 September 2016
★★★★★ 5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
Karen · 15 April 2024
★★★★★ 5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
Raja · 11 April 2023
Agent replied · 22 October 2024
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
★★★★★ 5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Tom · 19 October 2022
Agent replied · 22 October 2024
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
★★★★★ 5/5
GoogleAllison Dunn was excellent estate agent and went above and beyond for service and knowledge Many thanks Allison .. Richard and Joanne
Richard · 23 October 2020
★★★★★ 5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
MikeD · 31 March 2021
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
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