Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Savills team did a brilliant job…
The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.
Chris · 3 December 2019
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 5/5
GoogleSavills have provided a helpful, user-friendly, and effective service in selling our home. Tom carried out the initial valuation and has remained involved throughout the transaction. He, and Savills, have a good grasp of the local market and were able to introduce prospective buyers very quickly, and to attend all the viewings.. As a seller, this has been a good experience. I would recommend Savills wholeheartedly.
Sarah · 23 October 2022
★★★★★ 5/5
TrustpilotPaige Ford
Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour
Shiva · 23 September 2021
Agent replied · 22 October 2024
Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige
★★★★★ 5/5
TrustpilotCompliment to Yato
Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.
Dr · 26 March 2024
★★★★★ 5/5
TrustpilotA worry free journey with exsperts that really care and have high standards
They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.
Maureen · 1 September 2023
★★★★★ 1/5
TrustpilotDamp issues in rented flat
We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.
Anna · 27 November 2024
★★★★★ 5/5
TrustpilotFrom the very beginning I felt valued
From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams
Louis · 16 March 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team
★★★★★ 5/5
GoogleThank you to Peter Ogilvie and Katy Stephenson for the assistance provided in our recent land purchasePositiveProfessionalism
Rose · 23 October 2022
★★★★★ 1/5
TrustpilotIt’s been 25 days since we moved out of…
It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively
Peter · 30 May 2019
Agent replied · 22 October 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
GoogleWe have just bought our new Suffolk home through Savills with the help of Peter Ogilvie. Everyone in the office is professional and friendly and I rather wish we had known about them when we decided to sell our home as the experience was the best we've had in 30 years of house buying/selling. I cannot recommend Savills highly enough and the warm welcome from Mark when collecting the keys just wrapped up the purchase with the warmest of feelings about the whole transaction.
Janette · 24 October 2019
★★★★★ 5/5
TrustpilotQuite simply, everything you'd want from an Estate Agent
I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.
Mark · 9 March 2020
Agent replied · 22 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotExceptional Assistance and Support from Savills During the Purchase Process
I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.
David · 6 June 2023
Agent replied · 22 October 2024
Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.
★★★★★ 1/5
TrustpilotService - 0 star
What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.
Abbas · 15 November 2022
Agent replied · 22 October 2024
We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.
★★★★★ 5/5
TrustpilotI enjoyed working with the Savills team…
I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.
Chris · 2 May 2023
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotA very efficient and professional…
A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.
Stephen · 8 July 2022
Agent replied · 22 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotSelling a house in a pandemic
Selling a house in a pandemic was never going to be easy but Charlie, Ryan and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.
NS · 30 November 2020
Agent replied · 22 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotTom Wharton very communicative
Tom Wharton very communicative, and generally Savills responded promptly to my questions.
Mike · 24 July 2025
★★★★★ 5/5
TrustpilotHelpful
Helpful, positive outlook, always polite and resourceful. The agent even helped me clean the sink in the flat before a new tenant moved in which was over and above her duties.Also the tenants like her as well, which is important.A pleasure to work with
Ms · 20 November 2020
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotA great service from Tami Falzon at…
A great service from Tami Falzon at Savills. She was always very professional in her dealings with tenants, other agents and contractors. Her support was invaluable in securing a positive outcome to our recent issues with the apartment above. It was a pleasure working with her
Mr · 7 March 2024
★★★★★ 5/5
TrustpilotReview for Harry Briggs Reeve of Savils
Savils are the agents for my landlord and the agent I’ve been dealing with is Harry Briggs Reeve.It has been a pleasure dealing with him concerning my retirement and surrender of my farm tenancy. I have found him to be fair open and honest with me throughout all the dealings concerning this transaction
Rob · 29 September 2023
★★★★★ 5/5
TrustpilotSavills were fantastic dealing with the…
Savills were fantastic dealing with the sale of our property. Richard Brooks we cannot thank you enough for your help and just so professional. All the team were amazing with any questions etc. We have purchased through Savills and most certainly would deal with them again. Thank you.
Carol · 23 January 2024
★★★★★ 5/5
GoogleWe have sold through Savills twice now. Very professional, great service overall and both times we achieved our sale price.
Andrea · 23 October 2023
Agent replied · 22 October 2024
Dear Andrea Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
TrustpilotHannah has helped me throughout my…
Hannah has helped me throughout my moving process in the new apartment i currently live in. I am very pleased so far about the apartment, as well as my experience and the help i had from her.
Eva · 22 February 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. It a pleasure to assist you. We look forward to working with you again in the future.Regards,The Savills Team
★★★★★ 1/5
TrustpilotNegligent, mean, liars
Initially presented by real estate agency Savills with a beautiful 1 bed and promised luxurious amnesties/services when I moved at Lillie Square at the end of 2017, however sadly the reality proved to be quite the opposite and my experience at the property has been disappointing to say the least. I ended up paying thousands of pounds in bills received retrospectively due to negligence and false advertising on behalf of agency Savills. The building had not been registered with the council and the property hadn’t even been allocated a tax band (although had been advertised as such) causing major delays with council tax bills, internet and electricity supply etc. I had no heating last winter due to an error with the comfort cooling system both estate ADMIN nor SAVILLS were unable to solve for MONTHS. I have interestingly been issued bills worth £600 for this period I have had no heating in from Switch2, the dubious heat network provider the building uses.I was told my Fiona Head of Complaints that these issues were to be expected to come with a new built. When asking them for compensation for the issues I was refused it and given notice to vacate the property. The only soothing thought is that I am due to leave the property soon, leaving all these problems and nightmare behind.
Sandra · 10 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
