5/5
GoogleKaty was very friendly and helpful and most importantly not at all pushy. I would highly recommend Savills.
Trusted Agent profile · Ipswich
Savills Ipswich reviews
★★★★★
1,962 reviews across 2 platforms
23 Museum Street, Ipswich, IP1 1HE, IP1 1HE
Part of Savills, see every office.
Savills's office in Ipswich, at 23 Museum Street, is rated 4.2 out of 5 across 1,962 reviews on two platforms, including 147 Google reviews rated 4.8.
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Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThey failed to take action after I…
They failed to take action after I complained about inappropriate behaviours of the building service manager on-site. They also advertised a property with services that residents do not have access to.
Agent replied · 22 October 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com.
5/5
TrustpilotSale of family home.
Savills handled the sale of our family home after the death of my father. Very professional service and communication throughout the process was faultless. Highly recommended.
Agent replied · 22 October 2024
Thank you for taking the time to share a review. We are pleased to have been able to help you through such a difficult time and wish you the best for the future.Regards,The Savills Team
5/5
TrustpilotSavills exceeded our already high expectations
Excellent service from Savills. Their experience, professionalism, understanding and support exceeded my already high expectations. I have no hesitancy in recommending Savills and would certainly use them again.
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We take great pride in providing excellent customer service and are glad that we were able to assist you. Regards,The Savills Team
1/5
TrustpilotThieves, liars and cheats
Thieves, liars and cheats, like all estate agents. Agree to sell a house to you then a month later take an higher offer, agree the offer and don’t even consult you; just tell you you’ve lost it.
Agent replied · 22 October 2024
Hi Andrew, we're sorry to hear this. Please can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
1/5
TrustpilotTelephoned on Tuesday about a newly…
Telephoned on Tuesday about a newly listed property, told agent dealing with it would ring me back. Four days later no call. Certainly would not recommend as a buyer and any sellers should be worried.
Agent replied · 22 October 2024
Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotHave just exchanged contracts
Have just exchanged contracts.
5/5
TrustpilotGreat support
Adel has always responded promptly to any enquiries or issues and is professional, approachable and friendly.I have been vey happy to have her support and to have her as my contact within Savills.
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSophia Farwell and Tom Hyde at this…
Sophia Farwell and Tom Hyde at this branch of Savills are particularly helpful and responsive throughout both the sales and renting process of my dealings with their office
Agent replied · 22 October 2024
Thank you, Chris! It was a pleasure to work with you.Regards, Sophia
1/5
TrustpilotSince I got in touch with trust pilot
Since I got in touch with trust pilot, about the problems with savills, I have had a response from savills, and they are doing some thing about the problems, thanks to trust pilot,
Agent replied · 22 October 2024
We are glad that the issues are being resolved, if you need to contact us again please email socialmedia@savills.com and we will do our very best to help again.
5/5
TrustpilotGreat service
The service during a challenging selling experience was outstanding and they certainly went the extra mile to achieve completion of a slow moving chain
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
GoogleAll communications with Savills and Peter Ogilvie have been thoroughly professional and efficient, coupled with a significant degree of discretion when necessary. Peter does what he says he’s going to do, understands urgency and operates with inimitable and effective charm. We would not hesitate to recommend Savills and Peter, whether buying or selling a property in Suffolk.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotDo not use retail sites managed by Savills as they will send you a parking ticket.
Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.
5/5
TrustpilotWe had a great experience with our…
We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.
5/5
TrustpilotFirst class service and result
First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey
Agent replied · 22 October 2024
Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh
1/5
TrustpilotRude and arrogant contact
Rude and arrogant contact, Manager at Haywards Heath branch. Very much a take it or leave it attitude and not conducive to a good relationship. Decided not to go with them.
Agent replied · 22 October 2024
We are very sorry to hear of your experience; if you'd like, please send your details to socialmedia@savills.com so we can investigate.
1/5
TrustpilotTenant is customer to them ??
As a tenant, never get reply from the customer care ...
Agent replied · 22 October 2024
We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotGreat service
We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotA brilliant estate manager
Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!
5/5
TrustpilotOlivia Hill
Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia
1/5
TrustpilotSavills are completely useless when it…
Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.
Agent replied · 22 October 2024
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotWe have been so well supported by Becky…
We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!
Agent replied · 22 October 2024
Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha
5/5
TrustpilotTom Hyde has been the model of…
Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.
5/5
TrustpilotAdam and Charlie communicated so well…
Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.
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