Abbotts Countrywide reviews

★★★★★ 5/5

Google

Jasmine and Terrell really made us feel welcome, valued and at ease throughout the whole (first) renting experience. Jasmine went above and beyond to help us achieve a very fast tenancy and we would not hesitate to recommend her. Our grateful thanks to Jasmine and to Terrell - an excellent letting team

Steve · 31 May 2024

★★★★★ 5/5

Google

Very many thanks to Chris, Kayleigh and Charlie for all your hard work with regards to the sale of my property. I am really grateful for everything you did for me, especially securing another buyer so quickly after the first one pulled out. I will still be in contact with the lettings team in respect of my other property so hopefully my happy relationship with Abbotts will continue in the future.

Judy · 2 December 2022

★★★★★ 5/5

Google

I got a room which i had no regret at all Yuliia was the person who helped me throughout the whole process she is an amazing person and nice. Thank you very much Yuliia and to Abbotts.

Efe · 4 December 2024

★★★★★ 5/5

Google

Ryan has been incredible throughout the entire process, from helping me get the flat that I was hoping and praying to get but also from having me hassling him every ten minutes because I was so excited. He's so friendly and honestly can't fault Abbott's (or Ryan) for how amazing the whole process was. As a tenant sometimes you can be wary that your problems are second best but Ryan really helped me out and any queries I had he could always answer.PositiveResponsiveness, Professionalism

Barbara · 22 June 2021

★★★★★ 5/5

Google

So me and my partner have been looking for our first family home together. We finally found a perfect property through Abbotts Ipswich. We have been dealing with Ryan Directly and Scott when Ryan wasn’t Available, and the process has been a breeze. There was a few hiccups along the way, however The professionalism and communication has been amazing. Any queries or questions either me or my partner had, Ryan never hesitated to answer and throughout the whole process, he has made us feel welcome and well looked after! I would recommend Abbott’s Ipswich to anyone as our experience has been phenomenal. And if your lucky enough to have Ryan dealing with your property, you have nothing to worry about at all. Overall an amazing friendly company and great staff working there! 5*****PositiveResponsiveness, Quality, Professionalism, Value

Jasmine · 22 June 2021

★★★★★ 5/5

Google

Due to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!PositiveResponsiveness, Professionalism

Glynis · 22 June 2021

★★★★★ 5/5

Google

The Abbotts team really made my first time buying experience the best it could have been. Chelsea in particular was there to help every step of the way, always answered all the questions I had, and talked me through the process. Extremely friendly and professional, thank you Chelsea!

Ciara · 22 May 2024

★★★★★ 5/5

Google

we tried other agents then Zoe Haynes came knocking she was the best got people in straight away and once the sale was going ahead she made sure that all kept moving in fact we moved very quickly - i would recommend them and use them again

Finestreet100 · 13 January 2026

★★★★★ 5/5

Google

We only went to Abbotts because of a property that they had for sell. Viewing went really well with Amie and we loved the property. In order for us to proceed any further we had to sell ours which Abbotts did. Happy with the offer we got. Unfortunately we did not get the property we wanted originally but un beknown to us Amie and her colleague did a leaflet drop in the area we wanted. It yielded a response. That property is the one we have now bought. Contracts have exchanged and we are delighted. Amie and Tim have been very helpful and honest with us. They put a lot of effort in. Thank you

Claire · 14 March 2021

★★★★★ 5/5

Google

Due to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!

ShobeDaily · 9 January 2021

★★★★★ 5/5

Google

I have been in contact with Damian and Ryan here at Abbotts about my (fairly urgent!) move into a new flat. They sorted everything for me - were always on the other end of the phone/email, always checking in to make sure I knew what I needed to do. Honest, open, friendly service that was professional but not robotic. Personality is important, even when you're at work. Confident in their abilities and genuinely believe they had my interests at the heart of what they were doing. Thank you thank you thank you. My circumstances in looking for a new property were not ideal, but thanks to the hard work and commitment of Damian and Ryan, I have managed to find somewhere to live, in a lovely area, that suits all my needs. And in before Christmas! My saviours.

Allanah · 9 January 2021

★★★★★ 5/5

Google

I tried two other Estate agents in Ipswich before settling on Abbotts . Amie made it clear from the start that she would find a buyer and she was right . Not only that , she found a good solid buyer , the kind that doesnt mess you about for several months . That took a lot of stress out of the situation . I felt I was in capable hands all the way through and was kept informed at each step . I also had some dealing with Tim , who was always very helpful and supportive . A great team , and they get the job done !

Richard · 10 December 2020

★★★★★ 5/5

Google

The way that the team at Abbotts (Ipswich) and in particular Leon, handled both my sale & purchase was beyond reproach, I was impressed with the dedication & proffetionalism he/they showed. It would be fair to say that I was not looking forward to dealing with an Estate agent, however, with a postive & respectful approach they gained my respect & trust. All in all, Leon & his team made an otherwise fraught aituation into a seamless & well managed one. I would encourage any/everyone to use Abbotts Ipswich should the need arise. Thank you guys Edward Allen

Ed · 30 July 2020

★★★★★ 5/5

Google

We visited a number of Estate Agents in Ipswich as well as requested for additional information for properties that we looking at on line. Some agents did not bother to comeback to us, others came back but did not followed up. Its been a pleasure working with Abbotts in particular with Nicole and Leon who assisted when Nicole was not available. Leon through his knowledge of the area help with the background we needed to commit to the purchase Nicole you are a Star especially with all your help. Whilst I would have liked a cheaper price on the property I understand you were acting on behalf of your vender, you however came back with ideas to assist us make up our mind.

Mike · 30 July 2020

★★★★★ 5/5

Google

So pleased that we decided to go with Abbots to sell or property. They have been absolutely 1st class with the whole process and went that extra mile considering the whole COVID situation. We would have no hesitation in recommending & using them again. A huge thank you to Amie who helped make the sale just that little bit less stressful . And not to forget Tim who was also great . Many Thanks 😊PositiveResponsiveness, Professionalism

Peter · 22 June 2021

★★★★★ 5/5

Google

I moved to England two months ago, thanks to Yuliia who speaks Ukrainian and Russian I was able to rent an apartment for my family. She is an excellent professional.

Анатолий · 3 January 2025

★★★★★ 5/5

Google

Kayleigh and her team were amazing with helping me buy my first home. Not only did they help with keeping me updated,but also helped keep the move on track. Plus Chris was very understanding when I booked a revisit but broken down on the way and helped find a way to keep the visit for later on. Overall, everyone is lovely and very helpful 😊

Chala · 2 December 2022

★★★★★ 5/5

Google

I have had my property managed by Abbott’s since 2016 through their agent Damian Brown. Damian is the main reason why I will always remain with Abbotts in Ipswich , as Damian has been a huge support and I rely completely on him for the management of my house. Damian has not only always introduced excellent tenants, but has supported me through resolving a lot of difficult situations with previous tenants, prior to his management. Damian always represents and conveys my interests and has helped with negotiations in various situations. He thinks outside of the box and has always suggests constructive options. Even when there has been difficult situations, once involved Damian has a special skill of resolving problems. Damian is also a good listener, is very reassuring and accountable. He keeps to his word and I have always felt comfortable talking to him about whatever difficulties I may have. My experience with Abbots and with Damian as my agent has been in both the position as landlord and tenant and I completely recommend this estate agency for the excellent staff they have. For the excellent service I have received over the years, I am happy to pay full management fees as I know my property is fully protected and managed well. Thank you Damian and Abbotts Ipswich !!

Victoria · 9 February 2020

★★★★★ 5/5

Google

As a first time buyer, I had visited many estate agents looking for help, however I soon ended up choosing to continue my mortgage application and property searches through Abbotts due to the excellent service received from Harry and Eva (for the mortgage). A big thank you to the both of them, as they are both a credit to the company. Out of all the estate agents I had visited, Harry was the most helpful and provided me with lots of properties to view and always called back to ask me what I had thought. Great service and communication from all, thanks for making it all happen for me!

Hannah · 26 November 2019

★★★★★ 5/5

Google

Never known comms like it. Someone more on-it than yourself…I know I’d happily have Zoe negotiating my sale in the future. She kept me posted at every step of the sale when I bought from them (2025). Keep up the great work!

Helen · 13 January 2026

★★★★★ 5/5

Google

Damian and his team have provided me with a professional and attentive service since the purchase of my first investment property in 2015. Over the last 4 years I have received expertise in all matters across the whole spectrum of property letting. I would consider that Abbotts Countrywide Estate Agents Ipswich are the first and foremost letting agent in the town. When looking for further investment properties this year, Damian and Lauren have answered my many, many phone calls and emails with patience, always helpful and demonstrating detailed knowledge of the differing areas of Ipswich. Damian is skilled in matching the tenant to a property, understanding the requirements of both the tenant and landlord whilst instilling confidence and trust in both sides during negotiations. I am delighted to say, that the FIRST prospective tenants to view my gorgeous new properties for a long term let, have now moved in! Well done Damian and Lauren for finding me such super quality and lovely people, what speed! I look forward to many more years of working with you guys, thank you :-))

Jilly · 22 September 2019

★★★★★ 5/5

Google

I relocated to ipswich 6 months ago with my family for a new job and a fresh start and Abbotts helped to make this daunting process a lot easier. Although there have been a few teething issues with the property (which I suspect were mainly due to the previous tenants not reporting issues or looking after the property) These have all been resolved swiftly and I cant thank Olivia and Damian at the Ipswich Branch enough for their support and understanding. My family and I are now looking forward to a happy tenancy until I am able to buy our own home in the area.

Stephen · 29 August 2019

★★★★★ 1/5

Google

Unprofessional and rude! Had a viewing with the woman called Jessica who first of all totally forgot about our scheduled appointment! So after calling many times managed to rescheduled for later in the day. This is after we has driven 20 miles to come and view the property. When we did arrive for the viewing with. We were told to wait outside while the property was being viewed by someone else, so with her running late was running, that meant we were running late into our own plans too! There was no apology or anything, very unprofessional in my opinion. Apon finally viewing this house and asking questions about the property - she didn’t have a clue and didn’t know anything about the house! Her favourite line and only answer was ‘Errmmm I don’t know’.This is not what is expected when you are viewing any property. We really liked the house, but this whole experience put us off completely and we decided not to go any further. Very disappointed! Abbot's might be wise to consider sending her on any future vewings!

Iveta · 29 July 2019

★★★★★ 5/5

Google

As a first time buyer, I had visited many estate agents looking for help, however I soon ended up choosing to continue my mortgage application and property searches through Abbotts due to the excellent service received from Harry and Eva (for the mortgage). A big thank you to the both of them, as they are both a credit to the company. Out of all the estate agents I had visited, Harry was the most helpful and provided me with lots of properties to view and always called back to ask me what I had thought. Great service and communication from all, thanks for making it all happen for me!

Hannah · 29 July 2019