5/5
GoogleMargaret has been fantastic when selling my property. Thank you so much for all your help!
Trusted Agent profile
Highland Residential reviews
★★★★★
56 reviews across 2 platforms
68 MacLennan Crescent, Inverness IV3 8DN
Highland Residential's Inverness office at 68 MacLennan Crescent is rated 4.8 out of 5 across 56 reviews on two platforms, including 11 Google reviews rated 4.3. Checked 9 October 2026.
About Highland Residential Inverness
Highland Residential is a social enterprise company and a wholly owned subsidiary of Albyn Housing Society Ltd. Our social purpose is to generate revenue streams and profit for reinvestment in to projects and solutions that combat the significant shortage of affordable homes faced by local communities. We provide advice, information and deliver important services to individuals and communities across the Highlands, including affordable housing solutions and estate agent services, whether you are looking to buy, sell or rent. We also provide agency services to landlords as well as factoring services to more than 1,000 homes across the region.
Reviews
Every review we hold for the Inverness office, from every platform, shown as written. First names only.
Google5/5
FacebookCollected my keys today for my new house. Gemma at Highland Residential was brilliant, I couldn’t fault her at all! Always at the end of the phone or an email to answer any of my queries, and made a stressful process simple. Very professional, absolutely delighted with the service I received thank you
Agent replied · 24 October 2023
We hope you enjoy your new home!
5/5
GoogleMargaret at Highland Residential was fantastic. I was not sure what to expect and Margaret explained everything to me. I felt that Margaret read my application and found a place that was well suited to me. Thank you so much for this, I would highly recommend them.
5/5
FacebookPicked up my keys on Friday for my lovely new flat and I would like to say a special thanks to Gemma and Louise who make this whole journey so easy . Thanks girls
5/5
FacebookI moved in to my house in Ness Castle 2 years ago on the mid-market rent scheme because I was paying a fortune for rent in my old property. 2 years on, I have managed to save for a deposit because I was paying less rent and have just bought my first house for me and my 2 kids. Duncan and Julie at Highland Residential have been so helpful throughout my tenancy, dealing with issues immediately every time. They also helped me on my move-out by talking me through every step. I can’t thank Highland Residential enough for making it possible to get on the property ladder finally. A pleasure to deal with.
5/5
FacebookI would thoroughly recommend highland residential. Especially would like to thank Julie for all her help securing me a flat under mid-market rent . Many thanks Ruth
5/5
FacebookDuncan at Highland Residential has provided an extremely professional service to me as a landlord, finding suitable tenants and providing lease agreements, inventories and just gently and tactfully ensuring I am complying with all current legislation and good practice. An excellent service.
Agent replied · 24 October 2023
Alison you were a joy to work with and we wish you all the best with your new tenants
5/5
FacebookWe moved into our lovely new home this weekend and the whole process has been straightforward. All of the team I've had contact with have been extremely professional and helpful. I'd definitely recommend Highland Residential to anyone in the region.
Agent replied · 24 October 2023
Thanks for the lovely review Chrissie, we hope you enjoy your new home!
5/5
FacebookAbsolutely amazing service from Duncan at Highland Residential he has completely put my mind at rest regarding a future property. Duncan you have been super efficient and so on the ball with your information and I can now get excited about our new home, you work with a brilliant team and I have felt so comfortable with you all, even with some of my silly questions .......... thank you all so much.
5/5
FacebookI would like to thank all the staff they have been fantastic I’m moving into my new flat thanks the being able to tell them my problems and they were very reassuring and and always put me at ease and made comfortable they are absolutely brilliant I would encourage anybody who is in a difficult situation to contact there office for they may be able to help
5/5
FacebookHighly recommend. Louise was great made a stressful situation so much easier she dealt with everything from start to finish. Thanks
5/5
GoogleSelling our flat was made very easy by Margaret as she was amazing throughout the whole process and she kept us up to date with everything.
5/5
GoogleWas dealing with Margaret an absolute gem of a lassie made a very difficult situation very easy and trouble free. Highly recommend
5/5
FacebookHighland Residential were brilliant,Duncan and julie were very helpful,highly recommended!!!
Agent replied · 24 October 2023
Thank you Jamie. We're glad to hear you are happy with our services.
5/5
FacebookThank you Highland Residential! Having been stuck in private rent for years i am now looking forward to getting the keys to my new home on mid-market rent scheme. Julie and Duncan couldn't have been more helpful.
5/5
Facebooktrees and bushes bordering our property and albyn grown out of control. So delighted with the outcome pruned cut back and cleared for the first time in 20 years !!!!!!
5/5
FacebookI’m so pleased with my new flat. I highly recommend looking at mid-market rent housing through Highland Residential. They were extremely helpful and professional throughout the whole process.
5/5
FacebookI would like to thank you for a beautiful apartment and for the fact that my Poles abroad have equal chances to apply for it. Good luck
5/5
FacebookLouise cook is very efficient. Had our property sold within a week. Very impressed would definitely use again an recommend to others #highlandresidential
5/5
FacebookHelpful, professional, friendly and keep you up to speed on how things are with regards to selling your home. Five stars
1/5
GoogleRating only, no written review.
5/5
Facebook1st class service from Rhiannon, made it really easy for me to buy my first property!
5/5
GoogleInitial experience wasn’t great but since Louise has taken over I would highly recommend.
5/5
FacebookAlways polite and friendly always go extra mile to help you whatever your enquiry is
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Highland Residential
How many reviews does Highland Residential have?
Highland Residential's Inverness office has 56 reviews across two platforms: 11 on Google, 45 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Highland Residential's rating?
Highland Residential is rated 4.8 out of 5 across all 56 reviews, and 4.3 out of 5 on Google from 11 reviews, checked 9 October 2026.
Where is Highland Residential's Inverness office?
Highland Residential, 68 MacLennan Crescent, Inverness IV3 8DN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.