Trusted Agent profile
★★★★★
193 reviews across 3 platforms
Lyle House, Fairways Business Park, Castle Heather, Inverness IV2 6AA
ALLIED SURVEYORS SCOTLAND's Inverness office at Lyle House is rated 4.5 out of 5 across 193 reviews on three platforms, including 5 Google reviews rated 3.4. The 187 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Inverness office, from every platform, shown as written. First names only.
5/5
TrustpilotElaine was great to deal with when…
Elaine was great to deal with when booking the appointment and very quick for respond to emails. Mark was on time, friendly and very professional. Report was completed and sent to me very quickly. Would use again and definitely recommend.
Hi Sarah, thank you very much for your 5-star review. We are delighted that Mark and Elaine were able to assist you and look forward to working with you again in future.
1/5
TrustpilotMisleading - Bullies
I feel that my experience with Allied Surveyors on more than one instance of purchasing a house has left me very disappointed and upset. I feel that they were misleading and dismissive of me bringing up issues that in the end went unresolved.To me it felt that there was something not right and I then discovered that on more than one instance, with the same estate agent using Allied, the home reports scored high, especially the 1’s. They appeared to be scoring high and very lenient when compared to more thorough surveyors. Features of our house that we had not changed at all in a very short space of time were rated 1 by Allied and given extremely vague and brief explanations such as “reasonably modern design”.The experiences with the home reports carried out by Allied Surveyors had left me feeling mislead. Their categories score very high but in fact when the home report was carried out by a separate surveyor, the high scores were discovered not to be 1’s which we felt was a failure in duty of care. It left me feeling suspicious and unable to trust Allied Surveyors when serious faults were discovered in the property at a first glance when I received the keys.I feel that Allied were at an advantage when carrying out the home report as they get to spend a meaningful amount of time inspecting the property closely and analysing its features - which you do not get to do on a 10 minute viewing when purchasing the property. The seller told us that person who carried the home report moved furniture which contradicted what was claimed in my interview of the surveyor. In the surveyors own words, the seller is “honest” so I can only go based on their honest recollection of the experience. The surveyor was extremely unprofessional in my opinion and used a tone with me that was condescending and I felt they were very rude to me. They made me feel like they did not want to openly discuss facts but instead tried to dismiss me. They were very defensive and interrupted me when I was only trying to describe the issue I was facing in regards to a category on the report being scored 1 when in fact it was discovered to be a serious fault. They also appeared not to know how making offers on properties works in modern times as nobody offers the home report price or less when attempting to buy a property.My impression of the home reports was that it was not an accurate representation. A house is the biggest purchase you will potentially ever make in your life. To be mislead about what you are purchasing is extremely upsetting and disappointing when you receive the keys and discover serious faults. I feel that it is a complete failure in duty of care and misrepresention. In my experience I would recommend to do thorough research and be very careful if you are dealing with home reports. Challenge the home report and be very diligent when viewing a property. First time buyers especially. In the future I will not be viewing any properties surveyed by them and sharing my experience friends and family to inform them.I will be submitting a formal complaint although based on the many other 1 star reviews on here, I do not hold out much hope as based on what others have said, they police themselves.
Thank you for your review. We take allegations of this type extremely seriously. Our PI Director has now arranged a meeting at your property and we trust that the matter will be resolved to your satisfaction.If you have any further questions, please do not hesitate to contact us directly at Operations@alliedsurveyorsscotland.com.
5/5
TrustpilotJonathan was professional and friendly…
Jonathan was professional and friendly from start to finish.He also explained everything and answered all my questions in a way that I could easily understand.Provided us with Home Report quickly aswell.I would highly recomend.
Hi Keir. Thanks very much for your 5-star review and recommendation, We are delighted that Jonathan and the team at Dunfermline were able to assist you.
5/5
TrustpilotAllied Surveyors have been fantastic
Allied Surveyors have been fantastic , very professional and left me with great confidence . Allied will be my first contact in the future . Especially before property purchase as their local knowledge is excellent . Allied valued my current build project at each drawdown stage , I met with Alan Imrie from the Stirling branch , who was more than helpful and had a good understanding of the build environment and was easily contactable . I have now completed the project and requested a valuation from Mark Hall from the Perth branch , From initial contact with Elaine at Perth ( who was lovely to deal with ) to a quick response and date given by mark , mark arrived early and clearly knew the build process and it was a joy to discuss the build with him , Since the initial valuation I have subsequently instructed Allied to complete an EPC on my property . I wouldn't hesitate to use Allied in the future and I would recommend Allied to all my friends and colleagues , I have been a project manager in the housebuilding industry for 27 years , and this is the first time i have ever written a review . Thanks again to all the team at Allied Surveyors
Thank you very much, Russell, we are delighted to be the subject of your first review! Your kind comments are very much appreciated and we have passed them back to the team.We look forward to working with you again soon.
5/5
TrustpilotEfficient and helpful.
We had an urgent request for a valuation and Simon Breeze was polite, helpful and very efficient. We have used him before and would again, I highly recommend him and Allied Surveyors.
Hi Victoria. Thank you for your 5-star review and positive recommendation. We are delighted that Simon and the team were able to assist you.
5/5
TrustpilotGrant’s the man
Grant’s the man. Doubt there is anything worth knowing in the Scottish market that he isn’t all over. Sorted out my portfolio, recommended funded and lawyer and was always there when needed.
Thank you for your kind review, we really appreciate it.
5/5
TrustpilotFirst Survey Experience
My first experience with completing a home report for sale of my house. Contacted Allied Surveyors of Inverness and ma de the arrangements with ease. The survey was carried out at my convenience, and with absolute no hassle. I am happy and impressed with the way it was conducted, the process was fully explained to me, and subsequent questions I had were answered satisfactorily. Prior to publishing report, I had the opportunity to read over the draft to see if I’d any further questions, which I had, and was satisfied when all was clarified. I am so impressed with the service I received that I’d fully recommend Allied Surveyors.
Hi Mr Sutherland. Thank you very much for your 5-star review and your positive recommendation. We are delighted to hear about your positive experience with the team in Inverness. Best wishes with your home move.
5/5
TrustpilotGrant provided an excellent and…
Grant provided an excellent and professional service which went above and beyond .
Thanks for your review! We will pass this on to Grant and the team.
5/5
TrustpilotProfessional Surveyor - Excellent Customer Service
Kevin turned up on time, was professional and informative about the preparation of the home reportThe report was ready in good time and Kevin was happy to discuss it with us. Very happy with the service
Hi Craig, thank you very much for your 5-star review which is very much appreciated. We are delighted that Kevin and the team were able to assist you and look forward to working with you again in future.
1/5
TrustpilotI wasted my money and time by choosing…
I wasted my money and time by choosing Allied Surveyors for valuation of my home.I bought a home couple of years and spend a lot of money to improve the rating of house by adding solar, new windows, new boiler, radiators insulation etc, thought of my home valuation will increase but according allied surveyors all the upgrades does not matter and asked to show comparable prices in my locality. so some other house sales is deciding the value of my house not my house state and condition. so now I am looking to find some other better surveyor to get proper valuation.
Dear Mr Ankathi. We are very disappointed that you have chosen to give us a 1-star review without first giving us the opportunity to address your concerns.Unfortunately, spend on energy improvements does not automatically result in a like for like uplift in capital value. Our valuations are based on detailed comparable evidence of sales of similar properties in your area and also reflect wider market conditions. Our surveyor would be happy to provide a full explanation if you would like to contact him. In the event that you remain unsatisfied, we have a robust Complaints Handling Procedure backed up by recourse to the Centre for Effective Dispute Resolution. If you would like a copy of our Complaints Handling Procedure please email info@alliedsurveyorsscotland.com Thank you
5/5
TrustpilotProfessional and really nice person to…
Professional and really nice person to deal with. Scott from Allied Surveyors (Stirling/falkirk area) recently did my home report. He was easy to talk and he explained the issues he noticed at the time of viewing the property as well as in more detail in the report itself. He is a very fair individual and also in our discussion gave me the opportunity to correct a few things. Not full of himself or power tripping. Just a genuninely nice person doing his job. Thank you.
Thank you for your 5-star review and for your kind comments. We are delighted that Scott and the team have been able to assist you and look forward to working with you again in future.
5/5
TrustpilotAllied always my first choice....
Allied have been my choice for survey work for over 20 years now. I trust the team there whether it is for personal residential work or indeed commercial properties which tends to be the majority of my current work.Recently we had a survey that needed to be carried out quickly and this was done to our complete satisfaction. What I like best about dealing with Andy and Allied is that each decision and valuation is fully explained and you have clarity and trust in what they are saying. They are also adept at working within my often tight timescales.We also needed a EPC and again this was organised with their specialist in house and carried out within a matter of days.Would recommend Allied highly and the fact that I have chosen them for all my work when possible says it all.
Hi David, thank you very much for your 5-star review and for your support over the last 20 years. We are delighted that Andy and the team have been able to assist you and look forward to working with you again.
5/5
TrustpilotGreg came out quickly and accommodated…
Greg came out quickly and accommodated my schedule , was friendly and personable as I needed to sell an estate house. He explained the whole process and kept me informed throughout the survey and after as to next steps.
Thank you for taking the time to leave your review. We truly appreciate your feedback and will be sure to share your comments with Greg and the team.
5/5
TrustpilotSuperior service from start to finish
Superior service from start to finish. From the moment I booked the survey to the moment I received the report. Greg was excellent from start to finish. Extremely polite and knowledgeable.
5/5
TrustpilotExcellent service
Excellent service. Very professional from start to finish. I would highly recommend Keith and all at Allied Surveyors. Very quick at providing the home report. Thank you!
Hi Scarlett. Thank you very much for your 5-star review. We are delighted that Keith and the team were able to assist you.
5/5
TrustpilotHome Report completed
I had my Home Report completed today and couldn’t be more impressed with the service. The surveyor came to the property very quickly and was friendly and very professional. The final report arrived promptly.
Thanks for your review! We will pass this on to Keith and the team in our Inverness office.
5/5
TrustpilotImpressive Service
I have been very impressed with the excellent service I received from the Residential department of the Edinburgh branch of Allied Surveyors Scotland.
Thanks for your positive review - we will pass this on to Arran!
5/5
TrustpilotBernadetta provided an excellent…
Bernadetta provided an excellent service, warm, friendly and very approachable. A professional service from start to finish. I would highly recommend Bernadetta at Allied Surveyors.
Hi Christiane. Thank you very much for the 5-star review and recommendation. We are delighted that Bernadetta and the team were able to assist you and look forward to working with you again in future.
5/5
TrustpilotVery Good.
Found them very pleasant, helpful, and always returned our phone calls.
Thanks for taking the time to share your positive review with us-we really appreciate it!
5/5
TrustpilotExcellent service from Allied
Simon Breeze is well-named he made the process of requesting our Home Report a breeze! He was very knowledgeable and professional. Very thorough and explained the process in detail. I would highly recommend Allied Surveyors Scotland
Dear Tom, thank you for your 5-star review which is very much appreciated. We are delighted that Simon and the team were able to assist you.
1/5
TrustpilotAbsolute Rubbish
Do not trust any thing provided within a home report provided by this firm when purchasing a property. The report was inaccurate in its entirety.
We’re sorry to read about your experience and appreciate you taking the time to share your concerns. We take the accuracy and professionalism of our Home Reports very seriously and would welcome the opportunity to look into the issues you’ve raised. Please contact our Customer Care team at customercare@alliedsurveyorsscotland.com , including the property address , so we can review the report and respond appropriately.
5/5
TrustpilotVery good service and contacts
We greatly appreciate the invaluable support we've received from Allied Surveyors in expanding our office space and attracting new tenants. Their impressive network of contacts has played a pivotal role in sourcing potential tenants for us. Over the past five months, we've experienced a significant influx of new tenants, with eight individuals successfully occupying offices acquired through Allied Surveyors. Without their assistance, this achievement would not have been possible. Allied Surveyors are effectively empowering small businesses throughout the county, and their contributions should not be underestimated.
Dear Thomas, thanks very much for taking the time to write us a 5-star review. We are delighted that the team were able to proactively help you in attracting your new tenants and we look forward to working with you again soon.
5/5
TrustpilotValuation Report
Valuation ReportWe recently appointed Allied Surveyors Scotland to produce a valuation report for a car parking space that we have in the Edinburgh New Town. The comprehensive report was delivered quickly and demonstrated their expertise in this aspect of the sector. The report was precise, detailed and offered a very encouraging indication of the sale price. We have since instructed them to proceed with marketing the space and are confident that it will sell quickly based on the expert opinion that has been expressed by Allied Surveyors Scotland.G J DaveyScotland DirectorRAF Benevolent Fund
Dear Mr Davey, thank you for your 5 star review. We are delighted that the team were able to meet your requirements and look forward to working with you on this sale.
5/5
TrustpilotBen was brilliant and captured all the…
Ben was brilliant and captured all the information on the property in his report. Very professional and efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
ALLIED SURVEYORS SCOTLAND's Inverness office has 193 reviews across three platforms: 5 on Google, 1 on Yell, 187 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
ALLIED SURVEYORS SCOTLAND is rated 4.5 out of 5 across all 193 reviews, and 3.4 out of 5 on Google from 5 reviews, checked 9 October 2026.
ALLIED SURVEYORS SCOTLAND, Lyle House, Fairways Business Park, Castle Heather, Inverness IV2 6AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
