Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI rang woodland estate in ilford this afternoon and spoke to guy in the sales team. He was extremely rude and arrogant. He didn't want to listen to me and query and slammed the phone down. He was unprofessional and to my experience the worst agent I have spoken to. It's a real shame as I am a cash buyer. I wouldn't even give one star.
Mohammed · 18 September 2023
Agent replied · 9 January 2025
Dear Mr Ali,
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations.
At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced.
Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly.
We value your opinion and hope we can turn your experience around in the future.
Kind regards,
Woodland
★★★★★ 5/5
GoogleWoodlands have been managing my property on rent guaranteed for over 5 years and they have never fallen short of making rent payments. Brilliant service by all of them. Hopefully this continues. Thanks Santosh.PositiveResponsiveness, Professionalism
Imran · 25 August 2021
Agent replied · 9 January 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible.
If there’s anything else we can assist you with, feel free to reach out. We truly appreciate your support!
★★★★★ 1/5
TrustpilotTerrible estate agents put us through…
Terrible estate agents put us through hell for nearly a year couldn't be bothered to do anything didn't wanna fix any problems me my 3 year old daughter and partner got moved to harlow by hackney council so woodlands was our estate agents if anything needed repairs they was meant to sort it we had no hot water or heating for nearly a year kept complaining nothing got done we had to sleep in the living room as the whole house was covered in mould and our clothes washing machine floor cooker my daughter's toys everything was ruined they told us to clean it ourselves my 3 year old now has asthma she was healthy before we moved their I had carbon monoxide poisoning due to the sever smell of mould environmental health found over 28 hazards and shut the place down only a week before we had to move due to the property being shut down they put a new boiler in after waiting nearly a year they lie they are disrespectful and rude Please if you have a property from woodlands screen emails messages take pictures because that's what we did from the day we moved in they called us liers but we had all the evidence now solicitors and environmental health are involved we moved in the end of March 2023 then the property got shut down we moved bk to London march 2024 a whole year of no hot water heating and my 3 yr old being ill and getting asthma due to the severe mould they lied said their was no mould so why did environmental health shut down the property they lie all the time they should b shut down
Chloe · 16 April 2024
★★★★★ 5/5
Google"Excellent Real Estate Services in Ilford - Highly Recommended!"
I recently had the pleasure of working with Woodland, the leading real estate …
Priyanshu · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful review and kind words ! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible. … More
★★★★★ 5/5
GoogleCompany very good with communication, very friendly and can recommend as they always keep you updated
Abiodun · 28 May 2025
Agent replied · 24 December 2025
Abiodun thank you for your kind words.
★★★★★ 1/5
TrustpilotEvasive, Deceitful and Greedy!
I am a landlord and bought the property with a temporary social resident in situ.
Happy · 26 March 2026
★★★★★ 1/5
TrustpilotDiabolically bad Poperty Agency
If I could give zero stars, I would. I was buying a property through this agency, they were late, organised, unprofessional, the woman knew nothing about the property she was supposedly selling me, It turns out everything she did tell me was lies. The property was riddled with issues that they didn't disclose from the start, but they were shifty from the start I should've listened to my instincts. Before I knew all this, I put the offer in and was waiting for the seller solicitor to send the management pack to my solicitor and I get a call from what sounded like a little girl on behalf of the estate agent, asking me first off if I was 'Mark' who was the solicitor and after I said no I'm not Mark as you can tell by my voice, and you've actually contact the Buyer and she went on to ask 'so what's going on then?' with the most dreadful telephone manner I've ever experienced. I abruptly ended the call asking her to get her facts straight before call me up. Then after I got the survey report back it was apparent that the property wasn't worth the ground it was standing on and I didn't hear another peep out of them. So I decided to write a complaint email to them, I did, sent it through, and not surprisingly, I heard nothing back.
Jasmine · 21 March 2014
Agent replied · 16 June 2024
I extremely sorry for you have had to encounter. Unfortunately i think your review may relate to another agent possibly by the same name as we do not have a female member who deals with sales in our office. It may be another firm that use the Woodland name as we are based in Ilford and Leyton.
★★★★★ 5/5
GoogleI had once connected with Raj Shekhar. He is very professional in his work.
Prashant · 16 April 2025
Agent replied · 9 January 2025
Hi Prashant,
Thank you so much for taking the time to leave us such a lovely 5-star review! We’re absolutely delighted to hear that you had a great experience with Woodland. … More
★★★★★ 5/5
GoogleExceptional service from woodland, professional, responsive, and attentive throughout. Highly recommend for a seamless property experience.
Hassan · 17 March 2025
Agent replied · 16 April 2026
Dear Hassan,
Thank you for your review. At Woodland, we prioritize professional, responsive, and attentive service, so we're very pleased to know we met your expectations. … More
★★★★★ 5/5
GoogleProfessional, friendly , helpful , polite and best customer service
Abdulbasit · 16 April 2025
Agent replied · 16 April 2026
Thank you, Abdulbasit Nazir. At Woodland, we strive to uphold the values of professionalism, friendliness, and helpfulness in all our interactions. We're so glad to know that this was reflected in your experience, and we appreciate your kind words about our customer service.
★★★★★ 5/5
GoogleZaman Ahmed was very helpful communicating and retrieving information when needed.
Malar · 15 June 2021
Agent replied · 9 January 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with Woodland. Your feedback motivates us to keep providing the best service possible.
If there’s anything else we can assist you with, feel free to reach out. We truly appreciate your support!
★★★★★ 5/5
TrustpilotGood
Its a good experience. They are very cooperative.
Hassan · 10 March 2025
Agent replied · 21 March 2026
Dear Hassan Arshad,
Thank you for your kind words! We're delighted to hear that you had a good experience with us. Providing cooperative and reliable service is always our priority. If you ever need any assistance in the future, feel free to reach out.
Best regards,
Woodland Team
★★★★★ 5/5
TrustpilotExcellent service in ilford.
Zubair · 7 March 2025
Agent replied · 21 March 2026
Dear Zubair Munshi,
Thank you for your wonderful feedback! We're thrilled to hear that you've had an excellent experience with our team in Ilford. Providing professional and seamless support to our clients is our top priority. We truly appreciate your recommendation and look forward to assisting you throughout your property purchase.
Best regards,
Woodland Team
★★★★★ 5/5
GoogleI found Vic and his team to be friendly, efficient, knowledgeable and most importantly always available to deal with any issues whilst letting my flat. I would absolutely have no hesitation in recommending Woodland Estates
Lester · 16 June 2018
★★★★★ 5/5
GoogleGreat dealing with Fabio and the Woodland team, an efficient and speedy service!
Aran · 16 March 2024
Agent replied · 9 January 2025
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
★★★★★ 1/5
TrustpilotOne of the worst estate agents in the area
One of the worst estate agents in the area. They are highly inefficient to get anything done for the tenant. They don't respond to communication and my experience was so horrible, I broke my contract in 5 months and paid a month's rent extra to get away from them.
Manoj · 31 July 2015
Agent replied · 16 June 2024
I'm extremely sorry that you have gone through this experience. Unfortunately we cannot recall such an incident so please call us on 020 8554 5544 option 2 to speak to our manager Vic. He would be happy to see what property this may have related to as we have no incident such as this that we can relate this incident to.
★★★★★ 1/5
GoogleThe worst place stay away very unprofessional for landlords and tenants !!!!
Chanel · 16 January 2024
Agent replied · 9 January 2025
Hi Chanel,
Really sorry to hear about your experience but unfortunately we cannot locate your details.
At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced.
Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly.
We value your opinion and hope we can turn your experience around in the future.
Kind regards,
Woodland
★★★★★ 5/5
GoogleSo nice and very co-operative.
Muhammad · 24 May 2024
Agent replied · 9 January 2025
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
★★★★★ 5/5
GoogleMy Experience with Woodland’s has been exceptional
Raja · 15 April 2024
Agent replied · 9 January 2025
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
★★★★★ 1/5
TrustpilotShocking Very unprofessional I was left in a…
Very unprofessional I was left in a property with water leaking into the electrics and was told put a bucket underneath.
Mummy · 18 January 2025
★★★★★ 1/5
TrustpilotPathetic estate agent
Pathetic estate agent, fake
Ani · 14 July 2025
★★★★★ 5/5
GoogleVery good and helpful
Ameer · 16 March 2024
Agent replied · 9 January 2025
Thank you so much for your amazing 5-star review! We're thrilled to know you had a positive experience with Woodland. Your feedback inspires us to keep providing excellent service. If you ever need assistance, don’t hesitate to reach out. We truly appreciate your support!
★★★★★ 1/5
GoogleThey overinflate house prices. Avoid.
Princess · 17 November 2023
Agent replied · 9 January 2025
Dear Princess,
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations.
At Woodland, we strive to provide exceptional service, and your feedback helps us identify areas for improvement. We would love the opportunity to discuss your concerns further and resolve any issues you may have faced.
Please feel free to contact us directly 020 8554 5544 or email us at info@woodlandltd.co.uk and we’ll do our best to address your concerns promptly.
We value your opinion and hope we can turn your experience around in the future.
Kind regards,
Woodland
★★★★★ 5/5
YellWoodland
Zaman Ahmed was very helpful communicating and retrieving information when needed.
PinkHouse23 · 10 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
