Portico Ilford reviews

★★★★★ 5/5

Trustpilot

Great Standard of Service

Finding a flat with Portico was a great experience in which the entire team were extremely helpful and accommodating. Salman Peerally was extremely responsive and knowledgeable about the property and he kept us informed of all deadlines. Thank you Salman, and the rest of the Portico team, for your assistance.

Arthur · 29 June 2022

★★★★★ 5/5

Google

Sumaiya has been of great assistance, she has coordinated inspections, contractors and property maintenance jobs in a professional and friendly manner, also considerate with tenants' requests and needs.

Obi-Wan · 26 March 2024

★★★★★ 5/5

Trustpilot

Helpful and Honest Agent

Just finished my lease with portico and I had a great experience working with Annie. She was friendly and helpful. Communication was quick and clear throughout, and she made the whole tenancy process feel stress-free.

Kimberly · 9 October 2025

★★★★★ 1/5

Google

Portico? AVOID THEM IF YOU CAN !!!!!! Agents promising allot of thinks before you sign a contract, when you put your signature it is hard to deal with them. When we moved out from rented property following all big list of rules we still waiting for our deposit back that nearly 3 moths still disputing ower £120. Short story how it happened: We moved in IG50HG house, the house was terrible state as owners just left the country, but before we signed contract we agreed with Portico letting agent, to we will organize cleaning services, rubbish removal service and we will do the painting in the house from our cost, we will keep all invoices and all that money will be deducted from our monthly rent. All was done how we agreed. We did not charge for house painting with was done. When the contract finished we left the house and all starts then, them trying to deduct money from the deposit for all of it!!! An agent with promised all to us ignoring us. And deposit people trying to find all silly bitts in the house with is wrong to avoid paying our deposit back! By them emails it looks like we moved into a just refurbished house with new kitchen and atc. and damaged it all in 6 months. So just avoid companies like that !!! I am including a couple of pictures state of the renting house via PORTICO before we moved in. I have got a lot of pictures before and after the contract finished.NegativeQuality

Aurius · 24 August 2022

★★★★★ 5/5

Trustpilot

We were extremely happy with the…

We were extremely happy with the excellent service provided by the portico office, in particular Jade Pope, she made herself available to us whenever we asked for help/information, and the whole portico team were polite and professional, recommend anyone who’s looking for estate agent help, to seek out portico, terrific service.

Leah-Holly · 7 March 2022

★★★★★ 5/5

Trustpilot

Exceptional agent

Gergana is an exceptional agent. She went above and beyond to make sure that the property was suitable for me and my family. She helped to maintain a smooth communication with the landlords. I feel incredibly lucky to have been able to work with her.

D · 19 November 2022

★★★★★ 5/5

Trustpilot

I would like to thank the Portico team…

I would like to thank the Portico team especially Daniel,Imran and Natalie for arranging appointments with relevant potential buyers,keeping me constantly updated with the progress and then once again keeping me updated once my sale had been agreed.They are not only business like ,they are polite,courteous and friendly.

Customer · 15 July 2022

★★★★★ 5/5

Trustpilot

Kieran Downey is always a good help and…

Kieran Downey is always a good help and very efficient to respond. He always sort out the problems regarding heating appliances and all very quickly. We’re Tenant of portico since last 7 years and never had any complaints. They look after the tenants in a very good manner. Thank you very much

Silhani · 16 December 2021

★★★★★ 5/5

Trustpilot

Very professional team

The whole Portico team have been incredibly professional. I have rented and since sold a property with them, particular thanks to Daniel on the final transaction. At times it’s been a hard transaction but Portico smoothed this all out, and were always available to help.

Liz · 14 October 2022

★★★★★ 5/5

Google

Excellent experience from Rash and his team. Would highly recommend them. Thank you !

Omar · 18 October 2024

★★★★★ 5/5

Trustpilot

Polite

Thanks Michael for assisting me with all my enquiries,Looking forward to my viewing. Once again thank you!!!Lina

Lina · 28 August 2024

★★★★★ 5/5

Trustpilot

Portico sales

Portico, Askew Rd office were great. They kept me informed by email and phone. At all times, during the sales process, I felt supported. Their advice was important. Their calmness, bred of great experience, made what is an inherently a stressful time that much more bearable.

Paul · 16 March 2026

★★★★★ 1/5

Trustpilot

Spam

These guys will not stop spamming me with completely irrelevant property listings that I never signed up for. I also block every e-mail and they send them from different accounts.

EnGB17 · 23 October 2025

★★★★★ 5/5

Google

Quick and efficient service from Anca . She has been very cooperative and helpful . 5 Sar

Pastel · 16 February 2026

★★★★★ 5/5

Trustpilot

Dishal is my new property manager and…

Dishal is my new property manager and so far he has been very proactive, professional and helpful. He has been easy to reach and quick to respond. There are a couple of issues that have been unresolved since I've moved in but hopefully as he's taken over these will be dealt with quickly. Thanks Dishal!

Olympia · 12 April 2024

★★★★★ 5/5

Trustpilot

Densel was excellent

Densel was excellent, off the strength of our dealings with him I will always recommend portico. Communication was excellent, listens to concerns and even gave the odd call to see if everything was okay with the family and me! Ilford your lucky to have him

Dumisa · 27 July 2022

★★★★★ 5/5

Trustpilot

Great support from Paul and Caroline

Paul Cwiek and Caroline Watkiss have been very helpful and supportive through this very stressful process, I am very grateful for their empathy and responsiveness.

Manuela · 10 August 2026

★★★★★ 1/5

Trustpilot

Racism accusation from portico Woodford

Well! How shall I start? I have been accused of racism this afternoon by Annaliese Hutchinson from Portico Woodford! I had the temerity of calling my tenants "Romanians"! Well ! They are "Romanians" hailing from Romania. I am French ,hailing from France! According to Ms Hutchinson I should not call my tenants Romanians. What is the world coming to? I am proud to be addressed as French!

Jean · 21 August 2025

★★★★★ 5/5

Google

Great service and good communication thank you Moiz

Lakeisha · 3 December 2024

★★★★★ 1/5

Google

Honestly the most unprofessional estate agency (ilford branch). They do not respond to emails, calls, or any form of communication. It takes months to chase them up for things that can be resolved in a couple of hours. It blows my mind how they do not even return calls back they are usually sat in the office doing nothing most of the day! I see them when i drive past. I am getting tired of having to chase them up for things! They need to start getting things into order. I've had better experiences with other agencies that are less known!

Family · 24 August 2023

★★★★★ 5/5

Trustpilot

Alice Amaral is a pleasure to deal…

Alice Amaral is a pleasure to deal with, and nothing is ever too much. The service we receive from her is outstanding and her attention to detail is second to none! Would thoroughly recommend Alice's and Leyton Portico's management service to anyone in need!

Elliott · 8 July 2022

★★★★★ 5/5

Trustpilot

Very helpful, would recommend

Recently went through Portico to rent a property in London. Erick kindly provided a video of the property we eventually rented as we were unable to view in person as we were living abroad. Communication with Erick was efficient and timely throughout and this made the process as stress free as possible. Following moving in to our new flat queries were answered in an equally succinct manor. I would recommend Portico, especially to those moving to London from over-seas.

Daniel · 9 February 2022

★★★★★ 4/5

Trustpilot

Persistence

My agent Ammer went over and beyond the call of duty bending over backwards doing things that helped me out that he need not .At the end of the day he’s a great estate agent and a nice guyConnie ,my solicitor done a great job doing what she does best .A very nice and professional woman

DR · 13 February 2024

★★★★★ 5/5

Trustpilot

Excellent service from Ehsan

I can't thank Ehsan enough for his exceptional assistance with my property search. He is a true professional who went above and beyond to make the process smooth and enjoyable. Ehsan's in-depth knowledge, responsiveness, and negotiation skills were outstanding, ensuring I found the perfect property. I highly recommend Ehsan to anyone seeking a dedicated and knowledgeable real estate agent. Thank you Ehsan

Faye · 19 September 2023