Trusted Agent profile · Ilford
★★★★★
1,313 reviews across 2 platforms
207 Cranbrook Road, Ilford, IG1 4TD
Portico's office in Ilford, at 207 Cranbrook Road, is rated 4.2 out of 5 across 1,313 reviews on two platforms, including 211 Google reviews rated 4.1.
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
5/5
TrustpilotMy dealings with Portico have been…
My dealings with Portico have been mainly with Helene of their Accounts Department. I have found the service given has always been friendly, professional, efficient and very helpful, no matter what my queries or requests were.Portico currently deal with my property and as a landlord, I find that they take all of the stress away from the legal compliance issues and always give me the best advice.
5/5
TrustpilotKumanjan has been always helpful and…
Kumanjan has been always helpful and friendly. Dealt with my account queries very quickly and in a professional manner.
5/5
TrustpilotHad a great experience with Portico.
Had a great experience with Portico. Thanks to Alex who was very helpful and made everything simple. Would recommend!
5/5
TrustpilotAlex was very friendly and professional…
Alex was very friendly and professional who went over and above to help the whole process along, greately appreciated
1/5
TrustpilotAwful
Since my review on 6th June I have emailed Portico again, to sort out the problem. In my email I wrote that a quick google to look at the reviews from Portico shows that our case is not standalone. Since then, they miraculously have loads of good reviews. This sums up Portico in one. Don’t fool for it, they are the worst agency in the UK.
5/5
TrustpilotCasey installed a couple of alarms for…
Casey installed a couple of alarms for us. Very happy with the work that was carried out.
Dear DennyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotThis discriminant racist rental estate
This discriminant racist rental estate, is corrupt, their immature staff should be avoided, extremely unprofessional! While searching for flats, the jerks insulted me for my age, selectively picked hell holes to rent, its clear they hate asians, despite the mayor being asian, its selective discrimination Their also a rip off their agency fee is extortionate like everything in London
5/5
TrustpilotVERY WELL DONE
Brilliant job from all the staff, thanks to Spyros as well! No issues so far and careful from them.
5/5
TrustpilotHonest Professional Reliable
Always a pleasure working with Portico on transactions. Super efficient and always go above and beyond! Thank you Team.
5/5
TrustpilotAnnie and Filiberto were a great help
Annie and Filiberto were a great help, flexible and appreciated their assistance
1/5
TrustpilotThe worst estate agents in London
The worst estate agents in London - I am still waiting to receive my deposit back even though I moved out 15 days ago. I have tried contacting the agents numerous times to no avail. The people who work here are careless and withholding money from me - I have had to open a dispute with the Tenancy Deposit Scheme. DO NOT RENT FROM THEM.
5/5
TrustpilotAmazing experience today
Amazing experience today. Casey the handyman refreshed our bathroom and did a beautiful job. Would highly recommend
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotExcellent support
I had the pleasure of being helped by Magdalena, very friendly and professional quick support.
1/5
TrustpilotDulwich branch was terrible
Dulwich branch was terrible. Cancelled an appointment when we were already on the way, because they accepted an offer on the first day of viewings (this was for a rental - everyone else uses a fair system where you apply and they choose at the end of the day).We complained and received the most unprofessional response I've ever seen.
5/5
TrustpilotA very big thank you to Sean Hewitt
I have been working with Sean Hewitt for over 20 years and can honestly say that he has always been prompt, reliable, helpful and informative and has a sensible, positive "can do" approach to letting and selling my properties. I moved to Australia in 2004 and Sean has played a very significant part in making my long distance role achievable.
5/5
TrustpilotSean and his team are very helpful &…
Sean and his team are very helpful & professional a great company.
5/5
TrustpilotGood service!
The team have always been very attentive and come back to any issues quickly! Would recommend.
Dear RyanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Helene in the Accounts…
Thank you Helene in the Accounts department for being so helpful and professional. A pleasure to deal with
5/5
TrustpilotVery good experience
Very good experience, no issues.Charlene Marin was very thorough and amazingly patient with my renewal . Thank you!
5/5
TrustpilotTitle. Charlene at Portico
I recently dealt with Charlene at portico. I found her to be professional and extremely helpful. Highly recommended.
5/5
TrustpilotExtremely professional and personal…
Extremely professional and personal service, thank you Ieva Sarkovska for a fast, efficient and painless resolution to issues.
1/5
GoogleLANDLORDS BEWARE. Highly unprofessional lettings service. Twice I booked in a valuation and twice they didn't show up. I didn't get an apology or even get a call back explaining why they didn't show up. They are also very hard to reach and no one seems to pick up the phone in their office. I can only imagine that they're out enjoying long lunches with your commission!
5/5
TrustpilotWell Done Portico
Portico has been my letting Agent for a number of years providing a full management service most successfully in every respect. In particular I would mention Spyros who has negotiated many new and renewed letting agreements for me with care and attention to detail and with the requirements of both tenant and landlord in mind which achieves satisfactory arrangements for both parties.
5/5
TrustpilotGood Service
We are happy with their service, Spyros has been really helpful managing our renewals.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ilford.
