Trusted Agent profile · Ilford
★★★★★
1,313 reviews across 2 platforms
207 Cranbrook Road, Ilford, IG1 4TD
Portico's office in Ilford, at 207 Cranbrook Road, is rated 4.2 out of 5 across 1,313 reviews on two platforms, including 211 Google reviews rated 4.1.
Every review we hold for the Ilford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Estate Agents all round
Great EA, very professional and caring. Chris at Chigwell Portico, in particular who shows great professionalism so early being in a career. Unlike most agents they are not pushy and appreciate that selling chains break, and as a result selling and buying can take longer than usual. I would ignore any negative comments purely on the basis factual clarity would be lacking.
5/5
TrustpilotIeva is a Pleasure to work with
Ieva is a Pleasure to work with, and I wouldn't hesitate in recommending her or Portico to Friends.Family.
4/5
TrustpilotNatalie Banton & Yuliya were excellent
Natalie Banton & Yuliya were excellent. Very efficient & polite. The rest are polite.
5/5
TrustpilotYuliya has been fantastic
Yuliya has been fantastic. Always so helpful and responsive whenever I have had any concerns. Thanks so much.
5/5
TrustpilotVery pleased with my experience with…
Very pleased with my experience with Portico.My query was dealt with in a timely manner, Alex was very informative and helpful
5/5
TrustpilotSamuel has been a fantastic agent to…
Samuel has been a fantastic agent to work with. He’s really professional and understands everything we are looking for
5/5
TrustpilotGood experience
Tom is very helpful, responsive and professional to work with as my account manager. I would recommend Portico to my friends!
5/5
TrustpilotReally professional and amazing service
We had a really great experience in the Walthamstsow branch with Lady Niongo. She went above and beyond to make sure we got a property in a short period of time and was really friendly and gave us amazing costumer service. She got the sense of what we were after straight away and facilitated our viewings. I will definitely refer to her in the future.
5/5
TrustpilotSanya was very sincere and kind …
Sanya was always helpful and responded back swiftly with any enquiries we had about the property.
5/5
TrustpilotMelka
Portico done my house sale very smoothly.sale was quick they were very helpful and supportive during sale process.big thanks to sale team.kara
Good AfternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGrazyna Kotarba has been very helpful…
Grazyna Kotarba has been very helpful in resolving my problem regarding my buy to let propertyHava Hajebi
5/5
TrustpilotHelene has been very professional and…
Helene has been very professional and helpful for many years, and we are grateful for their services.
5/5
TrustpilotRegan Hutton - Thanks
Dealt with Regan Hutton with a deposit dispute. She was professional throughout and an extremely satisfactory conclusion was reached. Thanks
5/5
TrustpilotTom Housman and Megan Squire @ Portico…
Tom Housman and Megan Squire @ Portico were very helpful in my search for long term and short term lets for my property. Tom looked after my flat via Airbnb but also liaised and advised on more long term solutions. I am looking to rent out my flat and move out of London. Tom and Megan Squire advised me and were extremely helpful in researching the available options.
1/5
TrustpilotLack Of Repairs - AVOID!
Portico do not have sufficient resources to carry out property repairs on time, or at all. The property manager cannot be contacted by phone (prefers to hide behind emails), never rings you back and rarely responds to emails. They might come across very professional and promise a great service, but once you sign the tenancy agreement, and they get their commission, they don't care anymore.
5/5
TrustpilotFirst-rate service from Portico
I had an extremely challenging first-time purchase, with lots of difficulties thrown up by the lender etc. Sanyah and Sean at Portico - and Steve in their Finance department - were extremely helpful and responsive throughout the five months that it took to get it over the line. I couldn't have done it without them and am very grateful for their support and professionalism.
5/5
TrustpilotI had a pleasant experience with…
I had a pleasant experience with Portico. “Erick dos Santos” and “Holly Pearson” went above and beyond to help me ! Thank you !!!
Dear Deisi,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHad a pleasant experience renting…
Had a pleasant experience renting through Portico in Highbury.Louis dealt with professionalism and was always kind to reply to all my queries fast.Highly recommended!
Dear Laura,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
1/5
TrustpilotNo Deposit after eight months
I have checked out my property in March 2020and now being November I am still waiting for my weight was it with no update and no information at all on portico I am disgusted on how I have been treated after paying all the fees at the start of the contract happily taking it but providing me a very poor service when checking out .Rhay
5/5
TrustpilotSanyah has been very helpful
Sanyah has been helpful, determined and industrious in assisting me purchase my flat. Highly recommended.
5/5
TrustpilotSuper experience
My partner and I are moving to a property managed by Portico and our experience has been really positive and easy going. Samuel who has been helping us with securing the property has been really helpful in keeping us updated, and is always friendly and quick with responses. Overall, it's been a really good experience and would recommend Portico to anyone looking for their next property.
5/5
TrustpilotIeva is a marvel
Ieva is a marvel, she is super efficient and reliable with excellent customer satisfaction from me.
5/5
GoogleKen Jadeja looked after us and we got incredible and personal service, which was constant throughout the process! Would surely recommend Ken.
5/5
TrustpilotThis specifically relates to Helene who…
This specifically relates to Helene who arranged payment of deposit in January 2021 relating to a tenancy that ended in 2018. She attempted to ring and email me to make sure I was aware the payment hadn't been made at the time and to check my details were correct. I appreciated her persistence and speed of sorting the matter once it had been discovered.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ilford.
