Trusted Agent profile · Ilford · Essex

haart Ilford reviews

★★★★★ Excellent

1,084 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

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haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,084 reviews on two platforms, including 1,062 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,062

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Facebook

I want to thank Ridwan Hanif for all his efforts, my case was not the easiest but had a good experience overall. Good communication, call back was excellent. Thanks to all the team.

Paulette · 27 March 2019

Agent replied

Dear Paulette Rowtham, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. …See more

5/5

Google

I have been looking for a studio room for a long time, and they’re either expensive or get rented quickly. But today i was called by Nabil who was wonderful and booked me in for a viewing quickly and was very understanding and nice.

Achraf · 22 April 2024

Agent replied · 21 June 2024

Thank you for your review, it is much appreciated. Nabil Ahmed- Branch Partner, haart,

5/5

Google

Recently, I connected with the haart team and had an amazing experience working with the haart team, particularly with Izel-Ok, who went above and beyond to help us secure our dream property. His dedication and expertise made the process smooth and enjoyable. Highly recommended!

Hiranya · 22 April 2024

Agent replied · 21 June 2024

Hi Hiranya, Thank you for your kind review. Izel Ok - Ilford Lettings

5/5

Google

I would thoroughly recommend Haart Estate Agents in Ilford. I was very pleased with the advice and information given to me by Gero on our first meeting and was impressed with the professionalism shown throughout the whole sales process. I did not visit the office at all as everything was dealt with over phone and email. I was acting as an Executor to a relatives property and Gero and Raheel worked hard to gain a number of offers and subsequently an agreed sale at a good price. Raheel did an excellent job in communicating with Solicitors and the buyer and as there was no chain involved everything went through smoothly and in a very reasonable time scale. Very happy and grateful for the time and effort they put in to secure the sale and for keeping a check on the property whilst it was vacant. These guys did not disappoint!

Ruth · 29 July 2019

Agent replied

Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. All the best Gero haart Ilford estate agents

5/5

Google

We recently sold our home in Coventry Rd Ilford and purchased a beautiful home in Balfour Road Ilford. Hart Ilford are the best estate agents we’ve ever dealt with. Very honest, proactive and dynamic in the way they work. Gero the branch manger and all of his team are amazing! Jazz, Ridwan, Jagdeep, Raheel. We did our mortgage with Ahmed Chughtai who also works at Haart and helped make the whole process so easy. We also used haarts recommended solicitors who were also great. We have now settled in our new home and invited the whole haart team for dinner and have had a great evening. Thank you so much haart!!!! If you want to sell and buy in Ilford do not bother with anyone else! Ilford haart will look after you. Mr Patel

Yashin · 29 July 2019

Agent replied

Dear Yashin Patel, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Ilford estate agents

5/5

Google

Started to look for a house and Raheel took on the challenge to help. Raheel took time to understand what we were looking for and during the early days when he advised the advertised house is not what I am looking for, he was always right.. goes to show he really listened to what I wanted. Now we have found an ideal place and he is supporting through the chain and paperwork associated with it.. makes it seem simple. Excellent +++

Nizam · 29 July 2019

Agent replied

Dear Nizam Ali, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ilford estate agents

1/5

Google

I saw a 5 bed property, which I was told was in good condition. It had a really strong smell of food, drawings on the wall and the cupboards were in a state/damp and looked like water damage. I made clear my budget at the beginning, yet Sadiq still insisted we view it. At the end, either out of embarrassment or something, he said it wouldn't be viable - it was a waste of time any way, Just want to say that you can't offer 'rubbish' and expect people to pay for it. Thats not how it works. He did say that they advised the landlord not to renovate as it should still get people to rent it in any case... Appalling. Genuinely. Please do not contact us regarding any of your properties.

A · 29 July 2019

Agent replied

Thank you very much for sharing these comments, Mo Y. We will investigate this matter internally and deal with accordingly. We'd like the opportunity to discuss this with you. Please reach out to us at 020 855407982 at your earliest convenience to discuss how we can turn your experience into a positive one.

1/5

Google

I had an appointment with the agent. I waited for an hour and a half and he didn’t show up. I had a second appointment with the same agent and he sent someone else who had no clue about the apartments. She told me that there are a few one bedroom flats available and the day after when I called to let them know that I’m interested in a flat, they told me that all the flats had been rented out.

Madalina · 29 July 2019

Agent replied

Dear Madalina, Thank you for your recent review. I am sorry to hear that you have been disappointed by the service from the lettings department. I will investigate this further. Should you wish to discuss with me privately please call on 02085547982. We hope to hear from you soon so we can resolve your issue as quickly as possible. Nabil Ahmed Branch Manager, haart Lettings Ilford

5/5

Google

I cant believe how easy this has been, Gero and Raheel have been amazing. Selling my parents house was a very emotional experience, and they made it so straightforward and easy from start to finish. I had updates weekly, and Gero became my "councillor " when things were too much and I couldn't understand the solicitors jargon, even offering to go through things with me and help me scan documents if I needed. Altogether a brilliant service...…… I think I will miss them :)

Jan · 29 July 2019

Agent replied

Dear Jan Watkins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

1/5

Google

THE WORST ESTATE AGENCY I’ve ever had the misfortune of working with. I am a Landlord and have been paying a 6% monthly fee for a rent collection service, up until recently my tenant had stopped paying rent and I have had to pursue the tenant myself to claim back the deposit from the TDS scheme and apply to the small claims court for the rest of the money. Last week I was awarded the full deposit which had to be paid to Haart first before being passed on to me, upon receiving the deposit I realised it wasn’t the full amount so made a phone call to request the outstanding amount. Only to be told they are keeping 6% for rent collection service even though they haven’t collected the rent which is why I had to spend all my spare time chasing the tenants myself !! I then escalated the issue to a senior member of staff who told me it doesn’t matter whether they collect the rent or not and if I win the court case for the additional months rent they will invoice me for 6% of that money too !!!! THESE PEOPLE ARE CON ARTISTS !!!! DON’T GIVE THEM YOUR HARD EARNED MONEY !!!!

Marc · 29 July 2019

Agent replied

Marc Gulliver, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please rest assured that this is now with our head office who will look into it for you. We understand how upset you be and will do our best to resolve this. In the meantime if you feel there is anything we can do to help please do call me on my below personal mobile number. Nabil Ahmed- Branch Manager, haart lettings 07506031175

5/5

Google

Sold property through Gero and Jag at the Ilford branch, was on with a couple other agents who didn't come close to the experience I had with haart, they were a bit more expensive but they were worth every penny as I got a very good sale price in the end. I was kept updated every step of the way and given great advice. I wouldn't hesitate to recommend haart Ilford if you are looking for a professional estate agent that knows the area inside out. Give Jag or Gero a call now.

Peter · 29 July 2019

Agent replied

Dear Peter Oliver, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

It was a pleasure dealing with the team at Haart Ilford in Essex. They were able to advise me on every aspect of my property sale and managed to achieve the valuation price that we agreed upon at the beginning of the marketing process. The interactions were always positive and timely and I felt that I was always informed of progress from applicant viewings. I have no hesitation in recommending them to anyone and thats a 5 star rating from me for the sale of my property in Barking.

Jim · 29 July 2019

Agent replied

Hi Jim Bassett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Ilford. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Recently sold my house through haart Ilford I had not bought or sold a house in over 20 years so was worried it would be very stressful and time consuming however once I met Jag he took on all the responsibility and found me a buyer very quickly at a price I was not expecting. Going through the sale we hit a few bumps but nothing was ever too much for Jag to handle and he would often deal with things on his day off and after hours I would have no problems in recommending Jag and the haart ilford team. Well done!!!

Anwar · 29 July 2019

Agent replied

Dear Anwar Yusuf, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Dear Anwar Yusuf, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Thank you so much Sadiq Patel , You were very helpful . Thank you once again

Olajide · 28 October 2022

Agent replied · 28 October 2023

Dear Olajide, thank you so much for your five star review and kind words it is much appreciated! You have been a pleasure to deal with and I wish you all the best for the future. Sadiq haart Ilford

5/5

Google

Izel was lovely and helpful

Manmeet · 28 September 2023

Agent replied · 28 October 2023

Hi Manmeet, Thank you for your kind review. All the best! Izel Ok Ilford Lettings

5/5

Google

Jags and Helen were great throughout. Always keeping in touch and chasing the right people to ensure this long and difficult purchase happened.

I · 28 October 2021

Agent replied · 28 October 2023

Dear Ibrahim, Thank you you so much for this great review, it's fantastic to to have such amazing feedback. We wish you all the best from haart Ilford Sales Team

5/5

Google

Helen was an absolute pleasure to work with, she kept me informed though out the whole process, very efficient and professional. Thank you for everything.

Raeesa · 30 May 2021

Agent replied

Dear Raeesa Alli, thank you for this great review and 5 star rating. We really appreciate you taking the time to leave these kind words. We wish you all the best for the future from haart Ilford sales team

5/5

Google

Marvellous from HAART Ilford is a great agent. Very professional and helpful. Thank you Marvellous.

DamianS · 28 October 2022

Agent replied · 28 October 2023

Dear Damian, Thank you for the your 5* review. I am pleased you were happy with the service. Anything more I can do to help please get in touch Marvellous Awazi Negotiator Ilford haart Lettings

5/5

Google

Speaking with Izel today shows there are still decent people in the letting industry. She was polite, cheerful and very helpful. This has to be my best experience with letting agents yet. Great human!

Ose · 22 September 2024

Agent replied · 22 October 2024

Thank you so much for your kind 5-star review! We’re delighted to hear that you had a positive experience with our letting services. Our team is dedicated to making the rental process as smooth and stress-free as possible, and it’s fantastic to know we hit the mark for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We look forward to working with you again! Izel Ok, Ilford Letings

5/5

Google

Recently sold our property through Haart - Ilford and had a very positive experience. Senior Negotiator, Raheel, was fantastic throughout the whole process. A great professional, very hard working, responsive and honest. He was determined to make sure the whole process went smoothly from start to finish, and that’s exactly what we achieved. I was always kept up to date, and offered the best advice. Raheel always kept on top of paperwork, and made sure that everything was in place by regularly keeping in touch with solicitors etc. Would highly recommend, and would definitely go to Haart again in the future.

B · 29 October 2018

Agent replied

Dear B Sayed, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Hi Mr Sadik is very helpful & friendly I wish his every success thanks

Khan · 28 October 2022

Agent replied · 28 October 2023

Hi Ahad, Thank you so much for your positive feedback- feel free to contact me if you need help at any time. Sadiq Patel Assistant Branch Manager- haart Ilford lettings

5/5

Google

Great experience and great communication all went well and smooth - thank you Marvelous.

Tolga · 28 October 2022

Agent replied · 28 October 2023

Hey Tolga, happy everything was smooth! Always glad to help, anything more feel free to get in touch Marvellous Awazi

5/5

Google

We have been really happy with the service we’ve received from Haart and from Jagdeep Singh. He has helped us buying our first home, and his experience and support has really helped us. Couldn’t be happier.

Linette · 26 July 2024

Agent replied · 25 August 2024

Thank you for your feedback, Jagdeep - haart

5/5

Google

Very good team, I work with Sadiq for the past 2 weeks, he helped me out with all the paperwork I needed do be done, always responding to my questions and give the best advice I need to to make sure I do all is right and be able to rent a place. The process was quick do to he’s professional and implication. Thank you and I strongly recommended to rent or sell with this company

Daniela · 5 February 2020

Agent replied · 28 October 2023

Thank you haart Ilford

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Questions about haart Ilford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ilford.

What do you need help with?
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