Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 1/5
YellFrom my experience with them I don't recommend at all
Saw an house with them few months ago which I liked but the agent was very rude to me and told me to speed up while I was viewing the property.Second time I viewed an house with them ( didn't know at that time it's the same company as my wife sent me to see this one) everything was agreed with the landlord and then all of a sudden( after giving holding deposit!) Everything got cancelled with no real reason on why the deal got cancelled, when I talked to them on the phone they didn't want to elaborate and were very rude( just like my first experience)This review is totally genuine and don't report this again, this is my view on your poor services and you need to accept it, they also breached GDPR once after I told them to not contact me for removing my reviews, I suggest others that had similar experience with them to do the same, thank you.
GalN-1 · 5 August 2022
★★★★★ 5/5
YellShariful shazal
Very good lettings agent. Staff are behaving politely especially Mr Raj is truly gentleman . Lacsmhi is good lady. They are try to solve tenets problems as quick as possible. Absolutely highest rating lettings agent in East London area.
SharifulS-1 · 27 May 2021
★★★★★ 5/5
YellCranbrook Letting Ltd Highly recommended
We found a property to rent through the Cranbrook Lettings Ltd team who were very helpful and thorough with our search. We dealt mainly with the Mr. Sugan and he’s team who arranged all paperwork quickly and efficiently to ensure that we were able to move in.Thank you to the Cranbrook Letting team for making our move effortless. We would definitely highly recommend. Thank you again
ChinthakaP · 4 September 2023
★★★★★ 5/5
GoogleA big thanks to Cranbrook team, who helped us find a property and ensured that the entire process was smooth and efficient. They were very proactive in their approach and made sure we moved in on time.
Rajith · 14 June 2023
Agent replied · 13 June 2024
Thank you.
★★★★★ 5/5
GoogleA big thanks to Cranbrook team, who helped us find a property and ensured that the entire process was smooth and efficient. They were very proactive in their approach and made sure we moved in on time.
Rajith · 16 April 2023
Agent replied · 16 April 2026
Thank you.
★★★★★ 5/5
YellCranbrook Lettings a 5 Star Service
Cranbrook Lettings are a professional bunch of people, very helpful and make you feel very comfortable during all the procedure, particularly Mr. Sudan is a lovely individual with a caring attitude.
MuhammadM-102 · 4 March 2022
★★★★★ 5/5
GoogleThank you Cranbrook Lettings
Highly professional and helpful team
Fast and friendly service
A special thanks to Laxmi
Highly recommended
Kaji · 16 April 2023
★★★★★ 5/5
GoogleVery nice and helpful letting agency, sudham he is so good and very very helpful. He suggests very nice home to us. Never forget the help he did to us.
Very genuine and trustworthy person and trustworthy agency.
100% trust to gohead with them, just give them your requirements to sudham, he will fulfill to find your dream house.
That’s what situation happened to me.
Vamsi · 14 June 2023
★★★★★ 5/5
GoogleVery nice and helpful letting agency, sudham he is so good and very very helpful. He suggests very nice home to us. Never forget the help he did to us.
Very genuine and trustworthy person and trustworthy agency.
100% trust to gohead with them, just give them your requirements to sudham, he will fulfill to find your dream house.
That’s what situation happened to me.
Vamsi · 16 April 2023
★★★★★ 5/5
YellAn excellent company to have worked with
Excelllent courteous professional company all staff are a pleasure to deal with. Everything is done efficiently and promptly.Will continue to go back to this company, so happy I found them .
ZabairA · 28 July 2020
★★★★★ 5/5
YellExcellent job by the team of Cranbrook Lettings.
My experience with Cranbrook Lettings was outstanding. Shakira, the Lettings Negotiator, was incredibly helpful and guided me through the rental process with patience and professionalism. Lakshmi and Sudan, in management, ensured any concerns were promptly addressed. Overall, I highly recommend Cranbrook Lettings for their exceptional service.
MolkapuramM · 16 March 2024
★★★★★ 5/5
Yell!!!EXCELLENT ESTATE & LETTING AGENCY, BARKINGSIDE, ILFORD. Definitely ONE of the BEST!!!
Excellent family run agency that care about all clients (both tenants & landlords), highly efficient and provide a personal touch. They might not be on the High Street, but it's easy enough to find & park nearby for free.If something needs to be done, they communicate well, act quickly, and provide cost effective solutions and advice.I originally had 1 buy-to-let property, and got bit annoyed with the previous agent who was keen to charge me & tenants, and send (too) many emails but not very effective in their actions, especially when the tenants left, where agency just 'washed their hands' of any responsibility, and frustratingly avoided communication. Prior to getting my business, and after, they're still as efficient as before.Now I have inherited a further 2 properties; so they manage all 3. My experience of letting agents is limited, but I can tell when someone is genuine and when they're not. These guys are genuine.
VelauthamK · 30 July 2019
★★★★★ 5/5
YellGreat service!Thank you Cranbrook Lettings ,amazing and professional team.
I recently rented a property from Cranbrook Lettings.I found them very supportive and helpful in getting me booked and showing me around.Finally they found a suitable property for me that is exactly what i was looking for.They made it really easy and simple process from start to finish.Great customer service and always at the end of the phone when i needed them.I would heartily recommend Cranbrook Lettings to any tenant and landlord.
CristinaB-31 · 20 August 2021
★★★★★ 5/5
GoogleGood experience with cranbook lettings.The staffs are really responsive and helpful.They presented a beautiful property to us....
Adithya · 26 April 2025
★★★★★ 5/5
YellGreat services
They were very patient and were on time for the viewings. They even set up the viewings themselves which was incredibly helpful for me. The tenants they picked for me were very nice and very well suited for me. All the documents were done online making things so much easier for me and the tenants. I recommend this company to any friends, families and others.
VijayS-43 · 3 April 2022
★★★★★ 5/5
YellOutstanding Service
Excellent service from Cranbrook lettings.I have been a customer of Cranbrook Lettings since they start the business and they are truly good and reliable. They deal with both landlords and tenants in a very professional way. They have a system now which logs all issues and it is always submitted to the landlord immediately so that we can response very quickly too. They are very careful with tenants vetting but also very fair to the tenants.
SilverPicture45 · 7 March 2018
★★★★★ 5/5
YellGratitude
I am so happy to share this, because Cranbrook Lettings so friendly to help me to get a rental house, and the staff Shakira, Lakshmi both helped me they supported me, I have to thank them 🙏🏾🙏🏾🙏🏾
SkillmeU · 3 April 2024
★★★★★ 5/5
GoogleSudhan and their team did excellent support to get house for letting. The process is very simple and the team did good follow up until the agreement completed.
Meenashi also did excellent support.
I really appreciate Sudhan support and he is very kind and explained about the each process and timeline.
Bharathkumar · 16 April 2023
★★★★★ 5/5
YellFantastic Agent!!!!
Always use Raj, Laxmi and team to sell and rent properties, highly recommended and they offer a great service!
SanjayP-46 · 29 January 2021
★★★★★ 5/5
GoogleI have been thier customer for so many years and they never fail to give me what I needed. So friendly staffs and amazing customer service. Highly recommended!
Maclam · 16 April 2022
Agent replied · 13 June 2024
Thank you.
★★★★★ 5/5
YellVery good explanation.
This agency is really good and very helpful. Before I went to 2-3 agency but not had good experience. The service is appreciable. The staff at independent are very friendly and responsive to the needs of tenants.Special thanks to sakira Madam and lakshmi madam.
UrvishbhaiP · 4 September 2023
★★★★★ 5/5
FacebookWe recently rent a house from them and thier service was great. Excellent customer service and they go above and beyond all the time. Thanks again
Shamika · 22 August 2024
★★★★★ 5/5
YellVishnu court
Very helpful Services, friendly on calls, the team are very professional and listened what I wanted and helped through the process from start to end.Thanx to Sudan, Lakshmi, shakira and Meenakshi
AkshaykumaY · 5 April 2024
★★★★★ 5/5
YellI would definitely recommend Cranbrook lettings
SUDHAN was fantastic throughout each stage of the process. He always communicated very promptly with all relevant information. He was always very professional, friendly and knowledgeable. The cranbrook lettings is very welcoming and friendly.The staff at Cranbrook are very friendly and responsive to the needs of tenants.
PolepallyR · 17 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.