Trusted Agent profile · Ilford · Greater London

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Abbotts Countrywide Ilford reviews

4.8

★★★★★ Excellent

78 reviews across 1 platform

70 High Street, Barkingside, Ilford, Greater London, IG6 2DJ

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Ilford, Greater London, at 70 High Street, is rated 4.8 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 4.8.

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4.8 / 5

78

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

Great friendly helpful and professional service from Lorraine and the Wymondham team. Abbotts sold our house in a few weeks at a good price despite being on market for several months with previous agent. Would definitely use again if we hadn't moved out of the area!

Lisa · 3 December 2019

Agent replied

Thank you Lisa for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

An extremely positive experience. ALL staff were extremely polite and helpful. Our purchase has gone smoothly from start to finish, with minimal paperwork (big plus!!). I would not hesitate to use you again and would recommend my friends to you wholeheartedly. Thank you and well done!!

Bernard · 14 November 2019

Agent replied

Wonderful to read that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for your recommendation. Best wishes, Lucy.

5/5

Google

Lorraine & her team have been fantastic throughout our sale process; keeping us up to date and being very supportive & highly professional throughout. We’re almost there and i’d Like to take the opportunity to thank them for their first class service! Mrs S Anderson.

Susie · 3 December 2019

Agent replied

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Sold and bought 3 times with Abbott’s Wymondham and one of those time our house was sold in less than 2 hours. Amazing service, Lorraine and Sam work so hard and continuously kept me updated throughout the whole process. Would recommend to everyone!

Genghis · 3 December 2019

Agent replied

Thank you for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Abbotts team. Best wishes, Lucy.

5/5

Google

Lorraine and the team at Abbotts were very friendly and helpful throughout: always ready to help with advice and staff were very good at keeping me informed.

Norman · 29 July 2019

1/5

Google

never put my offer forward on a property and then they tried saying it was a computer glitch they didnt even call the owner to inform, stay far away if your looking to sell or buy the team is all useless

Alex · 2 July 2019

Agent replied

Thank you Alex for taking the time to leave us your feedback. Customer experience is very important to us and as such I would like to invite you to discuss further the concerns raised with out Customer Care Team via review@countrywide.co.uk. Kind regards, Scott

1/5

Google

Deposit drama Been trying since 11th July to get our deposit back from Abbotts/Countrywide. Was emailed by FOUR different people on FOUR different occasions, asking us to confirm our bank details, and was then told it would be in our bank …

Jack · 2 July 2018

Agent replied

Good Afternoon Mr Hogg, Thank you for your review. We are very disappointed to see this , it is imperative that 5* service and communication is provided at all times and we sincerely apologies for this shortfall in performance. I would like to assure you that all feedback is taken very seriously and thank you for bringing these issues to our attention. Thank you again for taking the time to leave this feedback. Kind regards, Regan

5/5

Google

We are very pleased with Abbotts Wymondham office for the very professional service & advice we received on the super fast sale of our property.Always ready to help and with a smile.Would definitely recommend. What a fantastic team.well done guy's.

Loraine · 29 July 2019

Agent replied

Thank you for your lovely comments, 5* review and recommendation. I have passed your feedback to everyone involved at the Abbotts branch. Best wishes, Lucy.

5/5

Google

I have used Abbotts in Wymondham several times and always found them very proactive on my behalf. Staff are very polite and have excellent knowledge of the surrounding area. I would definitely recommend them and use their services again.

Wendy · 3 December 2019

Agent replied

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.

5/5

Google

Lorraine and Sam at Abbott’s Countrywide Wymondham have worked tirelessly on our sale to bring it to a successful conclusion. Always very helpful and they have kept us informed of progress in a long and very difficult chain.

William · 26 November 2019

Agent replied

Thank you for your kind review!

5/5

Google

Couldn't fault the service we received from Abbotts in Wymondham. From start to finish they always kept us updated with the house sale and mortgage application. Approachable and friendly, always willing to go the extra mile.

Peter · 24 April 2020

Agent replied

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

We have had very good support from Branch Manager Lorraine, both during a long marketing period (as we sought the right price range), and then through the conveyancing process when extra back-up was necessary at times.

Chris · 29 July 2019

Agent replied

Hi Chris, Thanks for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by Lorraine and our Abbotts team in Wymondham. Many thanks!

5/5

Google

We used Abbotts to buy our property and the staff were really helpful and had good communication. We also used their mortgage advisor who guided us through the process and would definitely use them again.

Andrew · 3 December 2019

Agent replied

Thank you for your outstanding 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by our Abbotts branch. Best wishes, Lucy.

5/5

Google

We purchased a property through Abbotts. They were very accomodating and went above and beyond to help us through the conveyancing process. I only wish we had used them to sell our property!

Adam · 29 July 2019

Agent replied

Thank you Adam for your wonderful 5* review and It was great to read that you found the whole team accommodating and went above and beyond to ensure your purchase was achieved. Best wishes, Scott

5/5

Google

I used to work with the great team at Abbotts Wymondham, real friendly bunch of staff, and I also used their mortgage services for my recent mortgage too

Yvonne · 3 December 2019

Agent replied

Thank you for your glowing 5* review of our -- team. It is always great to read such positive reviews from our clients. Best wishes, Lucy.

1/5

Google

They don’t pick up calls during normal working hours on weekdays and do not return calls as well. It seems the voicemails left are just ignored.

Abhijeet · 6 July 2020

Agent replied

I am sorry you felt this way. If you have further details and wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations

5/5

Google

Abbotts are very helpful and we are very grateful for their help and we will recommend them to are family and Friends

Sophie · 29 July 2019

Agent replied

Thank you for the kind review and recommendation Sophie, this is much appreciated. Kind Regards, Sarah

5/5

Google

I had a good experience with Abbots when I purchased my first property. I was particularly impressed with the branch manager Lorraine who fought hard to push the sale through on a daily basis and resolve outstanding queries for me. She even managed to save me some money! Very happy

Aih · 29 July 2019

5/5

Google

Staff were very friendly and welcoming. Reliable and great communication from the staff at the wymondham office.

Louise · 29 July 2019

Agent replied

Thank you Louise and Paul for your wonderful 5* review of our hardworking team at Abbotts in Wymondham. It is great to see that you found the team reliable and that they kept you up to date. Best wishes, Scott

5/5

Google

A team of highly motivated dedicated professionals. communication skills excellent. Total trust in there service. Amazing!!

Christopher · 19 November 2019

Agent replied

Thanks for the amazing 5* review. Best wishes, Scott

5/5

Google

Good job by all at Wymondham, very helpful and always go the extra mile.

Mark · 8 October 2019

Agent replied

Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott

5/5

Google

Great move experience from a mature knowledgeable team at Barkingside Abbotts Caring people...

Wendy · 2 July 2018

Agent replied

Hi, Wendy Thank you for the review. Great to know that the team looked after you so well and helped you throughout the whole process. Kind regards, Chris

5/5

Google

Great bunch of people who are interested in the clients and extremely knowledgeable

Nathan · 2 July 2018

Agent replied

Hi Nathan, thank you for your excellent 5 star review of our dedicated Abbotts team. It is brilliant to read that they showed great interest and were extremely knowledgeable. Best wishes, Emma.

4/5

Google

I WAS VERY IMPRESSED WITH THE VERY PERSONAL TREATMENT I RECEIVED FROM THE WYMONDHAM OFFICE.MY PROPERTY HAD A AGRICULTURAL RESTRICTION ON IT AND THE MANAGER WORKED VERY HARD TO HAVE IT REMOVED WHICH SHE DID ENABLING ME TO GET A BETTER PRICE …

Penny · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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