Every review we hold for the Hyde office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI have just completed my house sale with Phill and wanted to share my feedback (mainly because I used to be an estate agent).
Firstly, as estate agents go, Phill far outshines any I have ever come across. During this process, I looked at so many houses and couldn’t believe the general lack of professionalism I experienced. However Phill was always ready to go the extra mile, he was polite, knowledgeable and professional. Even when he was away and I encountered a problem, he contacted me and came up with a solution.
My buyer’s solicitors communication was awful, so Phill went above and beyond to get the sale moving and ensured we exchanged and completed when planned. If it wasn’t thanks to him, I doubt we would have made the date.
If you are looking to sell your house, I can’t recommend Phill highly enough.
Laura · 8 January 2025
Agent replied · 22 July 2025
Thank You Laura, I hope you are settling in nicley in your new home. All the best Phill and the Team At Lynks. 😀
★★★★★ 5/5
GoogleWe have been in our home since 2024 and Emma has been absolutely brilliant. We have had our kitchen and some garden work done by Andy at keal property services who works for Links and he and all of his team have been absolutely brilliant …
Emily · 16 June 2025
Agent replied · 16 April 2026
Thanks Emily
★★★★★ 5/5
GoogleThank you so much to the team at Lynks with special mention to Donna and Phil
Lynks dealt with the sale of my property which was quite a difficult circumstance. Due to the property market slowing it took longer to sell than hoped but Lynks helped make the process as quick and easy as they could within their control. Donna was very communicative throughout the process and helped navigate through some difficult circumstances. Donna and Phil both quickly built up a rapport with me and were very supportive where they could be. The team at Lynks are small but all very friendly and helpful. Donna and Phil went above and beyond to support the difficult circumstances and did as much as they could to relieve stress from me during the process.
Emma · 18 November 2023
Agent replied · 15 June 2024
Thanks Emma, it was our pleasure to help and we are glad we helped you through. All the best in the future.
★★★★★ 1/5
TrustpilotTerrible Organisation
We arranged a viewing of a property with the agent who confirmed despite the property being sold they could still accept viewings and that there was a tenant in the property who would tour us. Upon arrival at the named time, the house was empty and nobody ever arrived. After speaking to neighbours, we discovered the house was empty and despite the seller communicating with Lynk’s multiple times regarding the status they still allowed us to book. Unfortunately, upon contact, the agent failed to reply at all. Terrible service and doesn’t fill you with confidence as a buyer or seller when messing people around, providing false information and failing to perform as asked.
PurpleBand · 28 May 2026
★★★★★ 5/5
GoogleWe have rented a property through Lynks for 5 years and they have been amazing. We are just moving out of the property as we have now bought our own and just want to give big thanks to Kevin and the team at Lynks.
Beth · 9 April 2025
Agent replied · 16 April 2026
Thanks Beth, Good luck in your new home. From us all at Lynks
★★★★★ 1/5
GoogleVery rude unprofessional attitude rang them to say we were going to be 5 minutes late for 1pm appointment arrived at 10 past to be told appointment was at 1 and he'd left and was then hung up on . Been warned they are unprofessional but believed in benefit of doubt . Will not use them again.
In reply to your reply ...I spoke to your staff in a totally respectful manner. You were very rude and I stand by that . I have written it which if wasn't true would be liable not slander..just for reference. I am glad you wouldn't deal with me as I'd already said I wouldn't deal with you again . There are much more professional agents and from your poor reviews I'm not alone in my opinion.
Also for you to ring to order I take down my reviews is surprising as reviews should be for anyone's opinion good or bad ....I won't be removing it regardless
Angie · 16 June 2023
Agent replied · 15 June 2024
Angie,
I feel you have been very unfair with your comments, We are a professional company. We have a diary system that we have to follow. I believe that you called the office after the appointment time to say that you were running late for your appointment, by this time the allocated late time had passed. If you had called the office prior to the appointment time we may have been able to either reschedule or move other appointments around to accommodate. On the other hand i will not tolerate any of my staff being spoken to in the way that you have spoken to them today. As to to try and bad mouth our company in your review, I am happy that we will no be working with you.
Regards
Lynks Estate Agents
★★★★★ 5/5
GoogleWe have rented 2 properties through Lynx and both times we have received impeccable service. They always have provided clear communication throughout our renting process, have always been available to answer any questions we had. Any requirements we have needed they have always met within a reasonable time frame and provide amazing customer service and care throughout!
Liv · 16 March 2026
Agent replied · 15 June 2024
Thanks Liv I hope we wish both alot of happiness in you home
★★★★★ 5/5
GoogleWe bought our house through Lynks Estate Agents and, as first-time buyers, it can be difficult to understand how the whole process works. From the very beginning, Jeannette handled everything for us and was incredibly helpful throughout.
She kept us updated regularly by phone and email, which really helped put our minds at ease. We also met her in person and she was honestly so lovely and approachable.
A few months later we were successful with the purchase, and we’re so grateful for all the help and support Jeannette gave us along the way. We would definitely recommend Lynks Estate Agents to anyone looking to buy a home.
Eden · 16 March 2026
★★★★★ 5/5
GoogleMoved into my new home yesterday and cannot thank Kevin, Phil and the rest of the team for their absolutely fantastic service. Ultimate professionals, it has been seamless and a joy to deal with the guys. Cannot recommended them highly enough. No COVID excuses., take your call and answer e-mails and nothing too much trouble for them. If you are buying, selling or moving around this area use them. They are brilliant. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 16 June 2022
Agent replied · 15 June 2024
Thank you Steve. It was our pleasure to help.
★★★★★ 1/5
GoogleI recently worked with Lynx Estate Agency to find a new home, and they are not friendly and not professional, I was disappointed with some aspects of their service. Specifically, I found that they were not very responsive to my inquiries, which made it difficult for me to get timely information about available properties.
I regret working with this Estate Agency
NusuZST · 16 June 2023
Agent replied · 15 June 2024
Thank you for your Review For LYNKS Estate Agents.
I am sorry you have felt the need to give us negative feedback. I have looked in to this and cannot see any enquiries that you state in your review that we have not got back to you?
If you would like to contact me on 0161 351 7778 to enable me to investigate this further then please do get in touch.
Many thanks
Phill (Manager) Lynks Estate Agents.
★★★★★ 5/5
GoogleThe best agents i have dealt with
Even doing some of the comunication that my solicitor failed to do
Stephen · 26 March 2026
★★★★★ 5/5
GoogleIt has been a wonderfull and special relationship with Lynks given the very professional way that the issues related to the property are been dealing with. From the works done by third parties to the normal maintenance jobs as well as the way they communicate with me, leaving now abroad in Brazil, I only have good words and feelings towards the work done by Lynks.
Getulio · 16 March 2026
★★★★★ 5/5
GoogleThe Lynks team are fantastic and I would recommend their services to anyone. Emma and Phil dealt with the sale of our property and were always available, personable and professional.
As with lots of sales there were delays and stressful moments and Lynks definitely made this a lot easier to handle and we are very grateful for their hard work and dedication to their profession.
George · 16 March 2026
★★★★★ 5/5
GoogleGreat service, absolutely 5 stars from me ***** would recommend to everyone
Donna Hanney has been absolutely amazing she has helped and advised me the whole way through the purchase. It's been very challenging as i sold through an online estate agents so the chain has been a long 6 months. I would call Donna for her advice as I could never get through to my conveyancer and it was never a problem for her to guide me, i can't thank her enough for all her help and support but finally with her help we have got there.
Kerry · 16 June 2023
★★★★★ 5/5
GoogleWhen Phil from Lynx came to value my late parents house I was very impressed by the professionalism yet friendly experience. The process of sale was clearly explained and my questions answered. As I lived far away from the property I was confident that it would be in safe hands. They know their market and how to advertise the property, When they said it would quickly sell they were right, it did within hours of being viewed and with several offers.
There was regular communication to keep me informed of developments. I would not hesitate to recommend them to anyone wanted to sell a property.
Gianna · 16 June 2023
★★★★★ 5/5
GoogleBeing a first time buyer I was very pleased with the level of service from Lynks Estate Agents and would use them again in future.
Donna was my main contact and was fantastic from the initial point of contact to arrange a viewing, to making an offer and throughout the purchase journey she kept in touch and was there to offer her assistance whenever required.
Nothing was too much trouble and they were readily available by phone or email.
Thank you!
Francesca · 16 June 2023
★★★★★ 5/5
GoogleLynks were very good all the way from valuation through to completion. I would have no hesitation recommending Lynks to family and friends. A special thank you to Donna and Phil who helped us all of the way through the process and also to the rest of the team for their help with accompanied viewings.
Duffers · 16 June 2022
Agent replied · 15 June 2024
Thank you It has been our pleasure, all the best in your new property.
Phill and Team.
★★★★★ 5/5
GoogleWe had a very difficult time selling our house as our solicitors let us down time and time again. Lynks, in particular Jane and Phil, did everything they could and more to support us through the process till we eventually completed. They couldn’t do enough for us to help and to keep pushing things forward.
Thank you Lynks!PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 16 June 2021
Agent replied · 15 June 2024
Thank you Jenny. I hope you are nearly settled in your new home.
★★★★★ 5/5
GoogleThis is the 2nd time I have used Lynks to sell my home, Phil, Emma, Jeanette & the team go above & beyond their remit to accommodate their clients.
I can't recommend Lynks enough, they know the local area very well & once again have exceeded my expectations selling my home in record time. Thank you!
Julie · 18 March 2025
Agent replied · 25 May 2025
Than you Julie, It was a pleasure working with you again. All the very best for the future.
★★★★★ 5/5
GoogleI purchased an apartment via Lynks Estate Agents in Hyde in July 2023z Donna H handled this sale and I can honestly say she did an outstanding job from the outset and throughout. She was very professional and seriously I don’t know how she does that job! She was kind, professional and on it at all times. Thank you Donna you are amazing
Karolina · 18 December 2023
★★★★★ 5/5
GoogleFrom the first time Phill came round to value my property I knew I was in safe hands. Out of all the local estate agents I invited round to value my property, Lynks were the most professional and came round the most prepared.
Working in the Television industry myself, one thing that mattered to me the most was the pictures. I asked that the pictures were not distorted and taken with a fish eye lens like other estate agents I’d seen, as it make rooms look bigger than they are. Phill explained they don’t do this at Lynks as it misleads potential buyers, and said I could have every input into the pictures.
I was very very fortunate that my property sold with Lynks in under 24 hours! But, the short time dealing with the estate agent Donna, was fantastic.
After the sale, Phill and Donna were so supportive and kept me up to date at all times, which as a first time seller, I really needed.
I moved in with my partner Zach, and we have just recently sold his home with Lynks, after my excellent experience with them, I wouldn’t have recommended anyone else.
If you want peace of mind, beautiful pictures, constant updates with invaluable advice and professional friendly estate agents… go with Lynks.
Jade · 16 June 2022
★★★★★ 1/5
GoogleIt absolutely baffles me that this estate agency has 4.4 star reviews it deserves no stars as a previous tenant. Even me providing a 1 star is generous. It seems that all the positive reviews are from buyers and sellers as well as landlords. Interesting to see how Kevin has been praised multiple times for being incredibly responsive for landlords and buyers but from my perspective (and my old flatmate and the previous tenant I replaced), Kevin was incredibly unresponsive and difficult to get hold off.
To be blunt, he ignored our emails and calls concerning repairing our smoke alarm. To the extent I had to get a family lawyer involved to threaten legal action, to this point did it get fixed. It was appalling I had to go through great lengths to get a response and no apology whatsoever. I also had to do this to ensure that my deposit (as well as my old flatmate’s) was protected by DPS like our contract said it would be.
Infuriating is the word I would use to encapsulate my experience as a tenant at Lynks Estate agent. I was even made to do viewings for future tenants which quite frankly was not my job and after doing three and using my lunch break to do this, I refused to do any more. The absolute audacity of this estate agent is mind blowing and for any future tenants looking to rent a property from them, do not do it whatsoever as any requests and problems you have will be ignored and not responded to unless you threaten legal action.
My flatmate and I faced a £200 deduction from our deposit for professional cleaning charges when ironically our flat was not professionally cleaned when we moved it and black mould on tiles were there when we moved in and they never did an inventory. So please please take photos and videos when you move in to record what state the property is in when you move it. I disputed this on DPS and thankfully got our £200 back.
As someone who has rented from five different estate agents before Lynks and have never received a deposit deduction beforehand, it was 100% on Lynks to professional clean their properties before their new tenants move in. I refused to have these deduction on issues that were present when myself and my flatmate moved in and were not caused by us.
However, what I will say is the nicest encounter I ever had was from Phil who was always very responsive and helpful when I needed to ring someone to ask questions about moving out as Kevin was so unresponsive.
Summary: Do NOT rent with these estate agentsNegativeResponsiveness, Quality, Professionalism, Value
Lara · 16 June 2022
★★★★★ 5/5
GoogleWe couldn’t recommend Lynks enough. Jayne was amazing from start to finish she was thorough, professional, friendly and extremely calm considering the work required. We had no idea what any of the process of buying our first home would entail and Jayne talked us through step by step and had us in in just over 9 weeks when the property ladder at present is crazy. In the blink of an eye we wouldn’t hesitate to recommend Lynks!!PositiveResponsiveness, Quality, Professionalism, Value
Katie · 16 June 2022
★★★★★ 5/5
GoogleI have been a tenant with Lynks for almost 10 years and the service they provide is second to none. They are extremely supportive of any issues and solve any problems in a superfast time. No problem is too small or too large for Lynks. …
Beverly · 16 April 2025
Agent replied · 16 April 2026
Thanks Beverley
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