Every review we hold for the Hurstpierpoint office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPreston Road Office
We rented a property for 2 years through this estate agents and we had no problems at all. Any problems flagged were dealt with very quickly and efficiently. Overall we had a positive experience with this estate agents.Amy & Michael
Amy · 2 August 2017
Agent replied · 17 June 2024
Hi Amy, It is great to hear that you and Michael felt supported during your tenancy with us and that every maintenance matter was dealt with promptly. We hope to your next tenancy is as enjoyable.
★★★★★ 5/5
TrustpilotExcellent communication and service…
Excellent communication and service from Connor
Sam · 13 January 2024
Agent replied · 26 December 2024
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
★★★★★ 5/5
TrustpilotMishon Mackay did exactly what they …
Mishon Mackay did exactly what they said they would do and took much of the hassle of selling property away. Very professional, very responsive and kept me up to date at all times. I am happy to strongly recommend them!
Greg · 26 July 2017
Agent replied · 17 June 2024
Hi Greg, thank you for taking the time to such a lovely review of your experience with us, its great to hear that you would happily recommend us. If you do, don't forget you can take advantage of our Refer a Friend Scheme https://www.mishonmackay.com/refer-a-friend/
★★★★★ 5/5
TrustpilotVery satisfied
The agents pulled out all the stops to get viewings, and sold the house a month after going on the market. They were successful after another agent had failed to sell it. Genuine helpfulness and support throughout the selling process.
London · 4 May 2017
Agent replied · 17 June 2024
We are delighted that you felt the team at Hurstpierpoint went above and beyond to achieve you a sale especially following the previous disappointment you had experienced. We wish you all the best for the future and do not hesitate to contact us should you need our services again in the future.
★★★★★ 5/5
TrustpilotFantastic Service
Maria and all the team at Mishon Mackay have been fantastic over the last 7 years managing our property. They have always been communicative, efficient and friendly and made our lives, living overseas away from our property, that much easier.
Annabel · 7 April 2017
Agent replied · 17 June 2024
Hi Annabel, thank you for taking the time to write a review and we are delighted you have had a good experience when dealing with our lettings and management team.
★★★★★ 3/5
TrustpilotNo follow up and letter with valuation…
No follow up and letter with valuation as we were told we would receive
Mrs · 16 June 2023
Agent replied · 26 December 2024
Dear Mrs Webber, thank you for your feedback, I am so sorry to hear you didn't receive the letter you were expecting to receive following your valuation. We would love to put this right for you, so I have passed your feedback on to the branch manager who will be in contact with you directly.
★★★★★ 5/5
TrustpilotEverything about Mishon Mackay has been…
Everything about Mishon Mackay has been prompt and professional especially Maria and Jay thank you all for you help.
Caroline · 28 April 2020
★★★★★ 5/5
TrustpilotOlga was super efficient, professional and helpful .
I have used this estate agent for the first time and I am so impressed by the service provided by Olga. She was professional and promptly answered all my queries. I would highly recommend this estate agent due to the various services provided under one umbrella and specially Olga. Well done guys ,Thank you so much to all the Brand Vaughn team
Ganesh · 7 July 2021
★★★★★ 5/5
TrustpilotExcellent Service!
Really professional service throughout the sale of our property. Damien and Holly (Portslade St branch) have been brilliant from start to finish. I would highly recommend using these guys.
SC · 8 September 2021
Agent replied · 17 June 2024
It's great to see that you have received a professional service from Damien & Holly at our Portslade Office. They really are a great team and can be relied upon to give good advice all the way through the process. Thanks for such a lovely review.Steve Neocleous
★★★★★ 5/5
TrustpilotThanks Charlotte
We bought our house through Charlotte at the Hurst office. She was great - was very honest and open about the house and understanding about our situation. She returned calls promptly and did what she said she would do.
Bec · 2 October 2017
Agent replied · 17 June 2024
Thank you Bec, for your review about Charlotte in our Hustpierpoint office. It really is as simple as doing what you say you are going to do with grace and a smile. Two things we know Charlotte has in bucketloads. We are delighted you felt looked after by her. We wish you all the very best for the future.
★★★★★ 5/5
TrustpilotBest Letting Agent
Great service, landlord friendly and always willing to help when needed.
John · 21 August 2023
Agent replied · 26 December 2024
Thank you so much for your review John.
★★★★★ 5/5
TrustpilotAll-round excellent service for finding…
All-round excellent service for finding new tenants.
Graham · 27 November 2023
Agent replied · 26 December 2024
Great to hear this, thank you so much for your review.
★★★★★ 5/5
TrustpilotExceptional property management from MM
Maria recently handled an insurance claim on our behalf. She was exceptionally professional and diligent throughout what was a very stressful and lengthy claims process involving multiple parties and insurers. She also oversaw the necessary renovations and remedial work to a very high standard so that the property re-let on its first day back on the market. A huge thank you all round.
Tom · 19 March 2021
★★★★★ 2/5
TrustpilotPoor communication
Poor communication, lack of proactivity and need to be chased repeatedly.
Mr · 18 August 2023
Agent replied · 26 December 2024
We are sorry to hear that you did not have a positive experience with us. It would be great to discuss your experience further, I have passed the comments on to the branch manager who will be in touch directly.
★★★★★ 5/5
TrustpilotSpeedy
We were able to view, apply, and have our application confirmed in the space of 24 hours. Pretty speedy stuff, very happy with it.
Tommy · 17 May 2022
Agent replied · 26 December 2024
This is great to hear, thank you Tommy.
★★★★★ 5/5
TrustpilotVery happy with the service from Chris…
Very happy with the service from Chris and his team, they guided us smoothly through the sales process to a happy completion.
Matt · 10 May 2018
★★★★★ 4/5
TrustpilotWould recommend
We recently sold our flat through Mishon Mackay, we went with them because they seemed really confident about our sale going through quickly, and although we had to drop our price they secured a serious buyer within days of us doing so. Their sales completion service was good - we didn't need to do much chasing ourselves. I'd definitely consider selling through them again, great team at Seven Dials.
Jennifer · 17 December 2018
★★★★★ 5/5
TrustpilotThird time I've used MM
Third time I've used MM, this time to sell my flat - a candid, transparent team, with George doing a first-rate job. Great dialogue, easy to contact, definitely recommend.
Ashim · 19 July 2021
Agent replied · 17 June 2024
Hi AshimThanks for being a regular customer! Good to see that you had great communication with George and his team at our Brighton Office. We look forward to helping again in due course.Kind regardsSteve Neocleous
★★★★★ 4/5
TrustpilotVery happy overall
Very happy overall. Our agent called us when we had questions and was prompt to reply/find answers when and where he didn't have them.
Cailin · 28 April 2022
Agent replied · 26 December 2024
Thank you Cailin.
★★★★★ 5/5
TrustpilotRental
Very fast turn around, from viewing to confirmation in less than 24h.
Olivia · 5 July 2023
Agent replied · 26 December 2024
Thanks for sharing your feedback Olivia.
★★★★★ 5/5
TrustpilotHappy client
I had a very satisfying experience with the Property management team. Can only recommend. Thank you Natasha Carter
Dirk · 10 March 2020
★★★★★ 5/5
TrustpilotThey provided a first class service
They provided a first class service in regard to the sale of my property, and I rate them highly for their professionalism from start to finish.
Sevelynd · 31 December 2021
Agent replied · 17 June 2024
Thank you so much for such a positive review. RegardsSteve Neocleous Mishon Mackay
★★★★★ 5/5
TrustpilotSatisfaction guaranteed.
Just about to complete on a sale, Glen, Damien and Pam all conducted themselves in the most professional way. We had one or two sticky moments through the sales process but Glen's experience and his simple ability to talk to people got us through these moments. They kept us totally up to date as to what was happening and chased people when it was required.A thoroughly professional outfit.
Bill · 11 April 2019
★★★★★ 5/5
TrustpilotHelpful and efficient
Helpful and efficient. A lovely team.
Naomi · 30 November 2023
Agent replied · 26 December 2024
Thank you for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.