5/5
TrustpilotDee was an excellent negotiator and…
Dee was an excellent negotiator and went above and beyond our expectations. She was professional and always available to help guide us through the process. The best agent we have dealt with.
Trusted Agent profile · Hurstpierpoint
Mishon Mackay Hurstpierpoint reviews
★★★★★
1,268 reviews across 2 platforms
106 High Street, Hurstpierpoint, BN6 9PX
Mishon Mackay's office in Hurstpierpoint, at 106 High Street, is rated 4.6 out of 5 across 1,268 reviews on two platforms, including 15 Google reviews rated 5.0.
Reviews
Every review we hold for the Hurstpierpoint office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMishon mackay hove
I recently completed on a purchase in hove, I had the pleasure with sue Vila being my negotiator. Sue is an absolute star, she has been attentive and professional, her experience has made my purchase hassle. Can’t recommend her highly enough.
2/5
TrustpilotMy purchase with no chain at all took 7 …
My purchase with no chain at all took 7 months, granted with some matters that were out of everybody's hands. However, in comparison to the estate agents who dealt with the sale of my property I found that these estate agents were happy to let weeks go by without pushing the sale on. I feel that had I not pushed so hard for the sale to go through, it still would not have happened.
Agent replied · 17 June 2024
Hi Fiona, I am sorry to hear that you felt you received a poor service from our team. I have called you discuss in more detail as we take the service levels we provide our customers extremly seriously. I would very much welcome the opportunity to discuss this with you. I understand that your purchase was particularly difficult with the unexpected death of one of the owners mid way through the transaction, causing a substantial delay due to probate proceedings having to be be dealt with. Whilst this is something we of course could not control, we do understand the importance of keeping everyone involved aware of the progress updates as they happen. I can see from the notes on file that we had numerous communications with you via email following our team pushing the sellers and their solicitors to expedite matters quickly, I believe there were also some unnecessary delays from the sellers solicitor taking a very long time to provide detailed information regarding boundary issues that would, I'm sure have caused more frustration for you. Perhaps you could contact me directly on 01273 944800 to discuss how you feel we could have improved our service to you.
5/5
TrustpilotEverything was excellent and everyone…
Everything was excellent and everyone was nice specially Abi
Agent replied · 26 December 2024
Great to hear, thank you Khalid
5/5
TrustpilotThe team were very helpful
The team were very helpful, thorough and professional, and kept us informed throughout as they diligently followed up our purchase and sale. Thanks Dee, George and team 🙏
5/5
TrustpilotProfessionalism at Portslade
Both Damien and Glen were superstars with helping us find our dream home in Hove. The whole team made what can be a very stressful process easy by keeping us up to date throughout our purchase.They are lovely and friendly to deal with but remaining professional at all times.A big thank you to you all!
5/5
TrustpilotGreat experience
This has been the absolute best experience. I have had a good experience in the past with brand vaughn and am excited to be letting with them again. Found a beautiful place at possibly the most difficult and stressful time to find a place. Thanks abigal and the rest of the team. Its been amazing :)
Agent replied · 26 December 2024
Thank you for your feedback Kane. We are so happy to hear we could help you find a new home.
5/5
TrustpilotSue and Amy are a fantastic team
Sue and Amy at Mishon Mackay Hove have been utterly professional, responsive, friendly and helpful throughout. They are both great problem solvers and communicators and I felt very lucky indeed that they were selling the property I wanted to buy and were patient and helpful in steering it all through. I could not have asked for a better service. Caroline O
Agent replied · 17 June 2024
Thanks CarolineSue and Amy are Trojans who put in a lot of effort, it's great to see that they were instrumental in getting things through for you. They are both great at communication and this is a key factor in getting the best result possible. Kind regardsSteve NeocleousMishon Mackay
5/5
TrustpilotExcellent throughout the whole process
Sam has been invaluable throughout the process and his communication has always been very clear. He's been very approachable and has always acted with honesty and integrity. He dealt with all the "challenges" from our buyers to keep things moving along quickly, I honestly couldn't imagine using something like Purple Bricks in the future.
5/5
TrustpilotHighly Recommended
We received fantastic service from Mark Welton of Mishon Mackay who helped us secure or dream family home. In a very tricky, extremely buoyant market Mark delivered on promises and expectations at every stage of the process. His wealth of experience is clear to see and he kept us well informed. It has been a pleasure to deal with Mark. Thank you so much !
Agent replied · 17 June 2024
Hi JamesThanks so much for your kind words about Mark. I'm sure that what you experienced here was the benefit of Mark's considerable knowledge and as you say wealth of experience. The key to delivering on promises is being realistic with what you promise and I'm sure that's what you found from Ma rk. We hope that you will be very happy in your new home. Kind regardsSteve Neocleous
5/5
TrustpilotA brilliant team of genuinely nice professionals
Alexandra and her team recently helped me sell my flat. They were completely brilliant. I initially selected another estate agency who promised a higher price. They quickly disappointed. When I swapped to Mishon Mackay I couldn't believe the difference. They were so helpful and genuine and supported me every step of the way. I highly recommend them.
5/5
TrustpilotBRAND VAUGHN
IF YOU ARE ARE A STUDENT AND YOU RENT 3 COURTLANDS, ASHTON RISE FROM THEM. JUST KNOW BACK IN 2019 JUNE I DONE UP THE BALCONY WITH STRIPPING THE WALLS TO MAKE EM SMOOTH, THE WHITE PAINT AND ASTRO TURF. HOPE SOMEONES KEPT UP THE WHITE PAINT AND NOT LET IT FADE. FOND MEMORIES OF THAT FLAT. WOULDNT MIND OWNING ONE OF THEM ONE DAY. MAYBE THAT 1
1/5
TrustpilotAvoid this agents
We have found the letting staff to be rude, inefficient and lacking in basic skills. We had so many problems moving in with the admin staff forgetting things and causing delays plus an inventory that is seemingly for another flat it's so different, which they refuse to amend. Long wait for any repairs issues. Worst lettings agent I have experienced and would advise people to avoid avoid avoid.
Agent replied · 17 June 2024
We are sorry that you have had a bad experience with us. If you would like to share your contact details with us we would be happy to take a look at this and respond in more detail if that would help?
4/5
TrustpilotI have rented my property through…
I have rented my property through Mishon Mackay on & off for about 10 years so they were my natural choice of estate agent when I chose to sell the flat. Abbie was v helpful from the start & was pro active in getting the sale through.
5/5
TrustpilotVery helpful when we encountered…
Very helpful when we encountered problems with the roof once we had exchanged contracts! Damian went over and beyond to help us at this very stressful time! Very good communication throughout the process of buying a new house and always happy to help us out! A very good team! Thank you again 🤗
5/5
TrustpilotI can’t rant enough about how good this…
I can’t rant enough about how good this company is. Dee was amazing. She went above and beyond in helping us secure our new home and making sure the process was smooth. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
5/5
TrustpilotDamien the manager at Portslade Branch …
Damien the manager at Portslade Branch is so helpful he always goes the extra mile to help and explain the whole buying and selling process
Agent replied · 17 June 2024
Thank you Jo for taking the time to write a review and I will be sure to pass on your comments to Damien which I know he will appreciate.
5/5
TrustpilotThanks so much Josh!
As a first time renter after many years of home ownership, I’m so grateful to Josh for his help and support getting me in to my dream home! I really felt like he was with me every step of the way!
Agent replied · 26 December 2024
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotAmy and Chris were brilliant
Amy and Chris were brilliant, I was impressed by their professionalism, but also realism. They fairly set our expectations and were communicative through out. Most importantly, they delivered on what they set out to do and sold our place quickly.I would recommend both Chris and Amy, you won't find more genuine, and professional Estate Agents.
5/5
TrustpilotGreat service
Kamila today confirmed that we would be moving into our new property. She has been lovely and informative throughout. All members of the team have been so great to deal with and their communication is very efficient. Everyone has been so helpful and we are very grateful.
Agent replied · 26 December 2024
Thank you so much for your feedback Max. Best wishes for life in your new home and we will pass your kind words onto Kamila.
5/5
TrustpilotHurstpierpoint Mishon Mackay
Thanks Colin and Dan for the great way you handled our property sale: friendly, honest, hard-working from start to finish. We got a better price than hoped for and a sale within a few days. Special thanks to Dan for going the extra mile to try to find me a suitable property to buy.
5/5
TrustpilotJohn was very professional and …
John was very professional and supportive through a difficult conveyancing. He was able to respond always quickly and effectively. I would highly recommend him.
Agent replied · 17 June 2024
Thank you Sarah for your kind words about our senior Negotiator in Rottingdean, John. Congratulations on the purchase and do let us know if we can help any further.
1/5
TrustpilotMoney for Nothing
My missus' boy is renting from this bunch of charlatans - leaky roof for 6 weeks and last week the bathroom ceiling caved in - they've done sweet fa about it - "Managing Agent" - don't make me laugh...
Agent replied · 26 December 2024
We are so sorry to read about your experience and would love to put this right, I have passed the comments on to the branch manager who will be in touch directly.
5/5
TrustpilotGood experience
It’s been a really good experience with Bran Vaughan so far. Lovely staff, they take the time that it’s needed to explain any questions and clear any doubt about the properties . Very polite, thank you.
Agent replied · 26 December 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
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