Every review we hold for the Hullbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the way through from viewing the property, to completion, Amy has been absolutely amazing in following up on any queries we had and making the whole process as simplified as possible.
Could not recommend Amy and the team any more!
Howard · 15 May 2024
Agent replied · 12 June 2024
Many thanks Howard for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound a property on right move had a phone call with Sydni met same day for a viewing very helpful told us everything we needed to know about the property
Credit checks were done found out next day.
We get the keys Saturday 🎉. Thank you so much for everything …
Precious · 13 September 2025
Agent replied · 12 November 2025
Congratulations on finding your perfect property and thank you for choosing us to help make it happen! Our team is overjoyed that we could provide a seamless, informative, and efficient experience for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was so impressed with Lisa who came to value my property. She was prompt and so informative. She was also very friendly and professional. Definitely 5 stars!!!
Nikki · 2 April 2026
Agent replied · 16 April 2026
Thank you for the amazing review! Our team takes pride in providing prompt, informative, friendly, and professional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery impressed with Dean for a young man. Showed us round a property and was honest and very polite. He answered all our questions, and anything he did not know he followed up and informed us on the same day. Thank you Alan & Wendy
Alan · 15 December 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen you appoint an Estate Agent to sell your property its important to get one that is as committed to getting & finalising the best possible outcome as you are: Lisa Neatherway is such a person. Her no nonsense self assured approach & attitude was perfect in getting our sale across the line: Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Howard · 14 November 2024
★★★★★ 1/5
GoogleAwful service* Agents are useless, had to call them everyday at the end of my tenancy for updates on the deposit. Never knew who i was or what was going on, Jason was useless. I was also sent a bill for over £500 which was then scrapped as it was wrong... these agents are shocking, save yourself a headache.NegativeQuality
Gregory · 13 June 2022
Agent replied · 12 June 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have rented numerous times through Abbots in Rayleigh. Each time the process has been extremely simple and straight forward. Any issues we had once in the properties have always been dealt with in a timely manner. Jason and Sarah have always been a pleasure to deal with. Sarah in particular has been a star over the years! Would defnitely recommend Abbots to anyone looking for a straight forward rental.
Shane · 14 June 2019
Agent replied · 12 June 2024
Thank you for your wonderful recommendation and glowing 5* review of your recent experience with our team at Abbotts, Rayleigh.
Kind regards, Scott
★★★★★ 5/5
GoogleThe ladies were very helpful and friendly . Explained the process smoothly and were efficient . I highly recommend working with them.
Tariro · 26 March 2026
Agent replied · 16 April 2026
Thank you for the positive feedback! We strive to provide top-notch customer service, and we are happy to hear that our team was able to assist you efficiently. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have been very pleased with the service I have received from Peter at the rayleigh branch supported me and have been very helpful towards my housing situation. Very pleased and can't recommend Peter enough
Owen · 16 September 2023
Agent replied · 12 June 2024
Many thanks Owen for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy was extremely helpful from start to finish, clear and professional and answered any queries me or my partner had immediately.
Smooth and easy! Thanks so much!
Dean · 14 March 2024
Agent replied · 12 June 2024
Dean Shaw thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot recommend the lettings service at Abbott’s Rayleigh enough, especially after dealing with Jason. His service was second to none, and I really felt he had my best interests at heart. He was honest, reliable and always made sure I was kept up updated - even if that meant staying after he finished! A true star, thanks Jason!
Crystal · 14 June 2019
Agent replied · 12 June 2024
Thank you Crystal for your glowing recommendation and 5* review of our Lettings Team at Abbotts, Rayleigh.
Kind regards, Scott.
★★★★★ 5/5
GoogleI saw Yvette Green - Mortgage Consultant at Abbots, she was absolutely fantastic at assisting me in the mortgage process and helping me understand things that not every Consultant would especially considering I have had a mortgage before she still drew my attention to every detail that perhaps I had not thought of, adding absolutely no pressure, full honesty and assistance. I havent progressed with a house as yet but I will definitely consider paying the reasonable fee and using her when I do. Thank you for your support
Jenna · 17 August 2023
Agent replied · 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRhesa & sydni are brilliant they have helped me through the whole process, communication spot on , very helpful 100% recommend!
Maisie · 13 December 2025
Agent replied · 27 December 2025
Thank you so much for your kind words! We're glad that Rhesa and Sydni were able to provide excellent support and communication throughout your experience. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleAbsolutely awful experience with the rental team.
If you do not take another property with them
You are treated with the worse attitude ever. Peter chapman in particular has no customer service how he is a manager is beyond me. 3 weeks no reply to emails or phone calls.
I myself also rent out a property and would be extremely upset if the agents I use treated my tenants the way we have been in the last month.
Kelsey · 13 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Abbots in Rayleigh. I found the stress of moving was made so much easier with them, which I've not had before when renting a property! Both Sarah and Jason were there every step of the way and were available when I needed them l.
Holly · 14 June 2019
Agent replied · 12 June 2024
Wonderful to read such a fantastic 5* review of Sarah, Jason and our Lettings team at Abbotts in Rayleigh.
Kind regards, Scott
★★★★★ 5/5
GoogleNick has been great .. has almost made my dream come true once we move he will have done 👍.. so reliable on time and knowledgable, would recommend Abbots to anyone they have come up trumps for us. Thank you. …
Karen · 13 June 2020
Agent replied · 12 June 2024
Thanks Karen for the wonderful 5* review and recommendation! It's great to see that the Abbotts team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleI have been a tenant with Abbott’s for years and I have always received 1st class service. In particular Sarah & Jason have always looked after me and had my best interests at heart. 5 star service and wouldn’t use anyone else!
Misha
Misha · 14 June 2019
Agent replied · 12 June 2024
Thank you Misha for your 5* review of our team at Abbotts in Rayleigh.
Kind regards, Scott
★★★★★ 5/5
GoogleJason at Rayleigh was absolutely fantastic with helping me rent my property out. Very quick, efficient and always going that little bit further to check up every few months. Absolute asset to the company. Thoroughly recommend. Thank you so much
Charlie · 13 June 2020
Agent replied · 12 June 2024
Thank you for your 5* review of our team and in particular Jason. I am pleased to see that you would recommend them without hesitation.
Kind regards, Emma
★★★★★ 5/5
GoogleI had a fantastic experience working with Peter and Amy. They were incredibly helpful, answering all my questions promptly and thoroughly. Their support made the entire process smooth and stress-free. I highly recommend them for anyone looking for assistance!
Sophie · 14 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Sophie! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Jason, Sarah and everyone in the lettings team for a really great service. I very much appreciate that if I need to speak to them, they are always there.
Ilona · 13 June 2021
Agent replied · 12 June 2024
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleThe service is excellent. Sarah is always prompt in getting back to me with any queries I have had. Sarah and Jason are always so welcoming when I phone up or go to the Rayleigh office.
Diana · 14 June 2019
Agent replied · 12 June 2024
Many thanks Diana for the fantastic 5* review.
Best wishes, Lucy
★★★★★ 1/5
GoogleI recently bought a property at Abbott’s and rented through the same branch, I was told when placing the offer I would be helped with the fees, and when it came to the nittygritty task of try to get hold of the manger to discussed my calls was disregarded. I had to pay unfair fees when I was told that the landlord on had the market service that would cost £400 for the early end of tenancy, instead charged £1100!
I need this investigated....
Katie · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleHi,
Sarah at Abbott’s has been great for my company Pearl Properties Ltd.
We have a constantly relied on Sarah to advise us about our property portfolio. We have lots of properties in the local area and Sarah has allways come up with the goods in respect of finding new tenants for us, meeting the rental deadlines and supplying us with good tenants. She is allways onhand if she is not in the office and that is important for the moving rental market.
Thanks again Sarah and look forward to doing business with you in the future.
Wes Thomas
Wes · 13 June 2020
Agent replied · 12 June 2024
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleVery easy to deal with, smooth procedure. Would recommend. In particular, Tracy has been great, quick to reply to my emails and a pleasure to deal with. I have moved quite a few times and used various different agents and they are definately one of the friendliest however I have to say their fees are higher than average but I suppose thats the price of a good service.
Julienne · 15 June 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.