Barratt Homes reviews

★★★★★ 5/5

Google

I cannot thank Rhesa enough for all the help she has provided in helping me find a new home! She went above and beyond to make sure I got the home I so badly wanted even on her days off she called me to keep me in the loop and she processed all the necessary referencing in more then a timely manner meaning I heard back same day! Thank you so much Rhesa! I appreciate everything you have done for me and my family x

Zoe · 16 March 2026

★★★★★ 5/5

Google

I cannot speak highly enough of Rhesa, she has been so helpful since our first meeting in the office. Rhesa kept me informed every step of the way ( even on her days off ) ensuring the process went as smoothly as possible. She found the perfect tenant very quickly. So, if you are looking for an agent who makes renting your property a smooth process be sure to ask Rhesa for some guidance, you won't be disappointed!

Debbie · 16 February 2026

★★★★★ 5/5

Google

I absolutely loathe moving house, but with the right agent, the whole ordeal becomes infinitely smoother. A little hiccup cropped up along the way, yet Peter went above and beyond to sort it out. In the end, everything fell into place once Peter wisely enlisted Sydni’s help. Sydni, you’ve completely won me over, we simply must have dinner (purely professional, of course). My apologies for making you momentarily forget your own name, and Peter, I’m equally sorry for somehow rendering you incapable of using keys! Thank you both for everything, you turned a stressful move into a surprisingly memorable adventure.

Stanley · 29 August 2025

★★★★★ 5/5

Google

Thank you to Rhesa for helping us secure a property after being given notice at our current rental property. Everyone in this office is friendly and professional. Special shout out to Lisa also who has been very kind to us when we visited their office in Rayleigh. Will recommend to family and friends. Thank you

Ahmad · 26 March 2026

★★★★★ 5/5

Google

Always get a warm welcome and excellent service from the guys in this branch. Sorting my mortgage with Ollie was simple, quick and without fuss. The branch manager was really helpful and knowledgeable. I'd shout her out but can't remember her name!

M · 2 April 2026

★★★★★ 5/5

Google

Darren Tussaud, were can I start… this lad was completely professional from the moment he walked through the door, asked questions about us and made us feel at ease, talked us through the process and explained everything . On the money with the valuation and his strategy on selling too the wider market was superb. This lad will Go far in life and has a bright future ahead. It was a pleasure dealing with not only Darren but the whole team. 10/10 5 star, Darren is a credit to abbots and deserves praise.

Stuart · 25 February 2025

★★★★★ 5/5

Google

Sydnie is me and my partners estate agent - its the first time me and my partner are renting our own flat. I have to say how efficient, patient and caring she has been. I'm very thankful to god for sending her as our estate agent. She …

Georgia · 16 January 2026

★★★★★ 5/5

Google

Rhesa and Sydni were so lovely and helpful throughout the whole process of us finding a home to rent. We hadn’t had the best experience with another estate agents in the area but this experience with abbotts Rayleigh has been so different. …

Tia · 16 February 2026

★★★★★ 5/5

Google

Rhesa has been absolutely amazing throughout the whole process of finding my new place to rent. She’s been incredibly quick and efficient, making everything feel so easy from start to finish. Her communication has been excellent, and she’s …

Amy · 16 December 2025

★★★★★ 5/5

Google

I honestly can not thank Abbots enough. Peter and Amy have been increble helping me find my dream home. The communication is 5 stars and they couldn't have done any more to help me. I have been using abbots for years and shall I need an estate agents help again I will be returning. Thank you so much for everything and I will absolutely be referring people to you. Incredible approachable. Helpful staff. Finally an estate agents who get it right everytime.

Hayley · 14 March 2024

★★★★★ 1/5

Google

Peter Chapman was rude, unprofessional, and made the tenancy at 26 Jones Close a nightmare. Constant petty complaints, withheld info about the new tenancy, and even threatened us on the last day. Avoid him at all costs.

Ammar · 13 October 2025

★★★★★ 5/5

Google

Excellent service, couldn't have asked for me. Helped me secure a property when I didn't think it would be possible. Thoroughly recommend Rhesa.

ADAM · 16 February 2026

★★★★★ 1/5

Google

The staff are generally professional and kind, however, Peter, who works at this branch, has ruined our experience with this company completely. Utterly rude, and thinks he knows better than everyone. He argued with me over email, and you could tell how angry he was getting, as he didn't even use punctuation. Very unprofessional, he definitely needs to be reviewed by a superior, and sent to training on how to interact with customers. We have been nothing but pleasant to these people, completely unfair. Definitely avoid, if you can.

Rose · 28 September 2025

★★★★★ 5/5

Google

Peter and Nelle from the Rayleigh letting team have been nothing but helpful and supportive in finding a tenant for my mum's flat in Southend. When the first potential tenant pulled out a week before their move in date, the team managed to find a new tenant for the property, completed the referencing check and sent over a new tenant agreement, all within 48 hours!! Impressive is an understatement! I would highly recommend them if you want to have a hassle-free experience 😊

Stephanie · 13 June 2023

★★★★★ 5/5

Google

Mille was very helpful with my query last week, i had reply same day!!! and her entire team are always very effective and efficient. They know how and who to escalare any issue, ever since my tenancy started with Abbots, Jason Lucy Millie and head of branch were there for us. So thank you guys. I previously had another letting agency and ever since i came with Abbots Countrywide i could see a proper difference... No agency compares to this to be fair. Their issues and report repair platform is so nice and easy to use without spending time on phones.. Keep up the good work. Thanks V. H.

Veronica · 13 June 2022

★★★★★ 5/5

Google

We had an absolutely amazing experience with Nelle moving into our new property. Everything was so straight forward, smooth and fast and extremely easy to work with! Couldn't be happier with our experience as Nelle really has gone above and beyond in order to make our process as smooth as possible. 5 stars and beyond from Paris and I and the biggest thank you! Tommy & Paris

Tommy · 18 July 2023

★★★★★ 5/5

Google

Jason and the team at Abbots, Rayleigh are friendly and professional and their prices are extremely competitive. We have rented out a property (as Landlords) twice with them now. The last being as lockdown was easing. They worked meticulously and fast to ensure our new tenants could move in ASAP. At such a difficult time, we really appreciated the effort and hard work that was put in they had limited resources at the time. I would recommend Abbots, Rayleigh without hesitation and we will definitely be using them again.PositiveResponsiveness, Quality, Professionalism, Value

Joanne · 13 June 2021

★★★★★ 5/5

Google

Rhesa really took care of us obviously she completely understands her market got us a great deal on us renting out our property very quickly as in couple of hours, very professional and no stress our end. Would highly recommend. Thanks

Andrew · 16 February 2026

★★★★★ 5/5

Google

I honestly can't thank Hannah Felton enough she has gone above & beyond to get an ongoing issue resolved for me once & for all, she was the only person that listened to me as I reported this issue when I moved in 4 years ago & she has persevered since May/June of this year right up till now where today I've finally had a date confirmed for work to go ahead, thankyou so much for always being on the end of the phone Hannah, you've been amazing !!!!

Karen · 13 June 2020

★★★★★ 5/5

Google

I just want to express about how incredible my experience was with Abbott’s, and in particular Anna Livermore! It’s my first time renting so I was pretty clueless in terms of the whole process. After reaching out to Abbots, Anna was my first point of contact and she really blew me away with her efficiency and attention to detail. Anna managed my expectations and was very knowledgeable with the Essex area (in particular, Rayleigh). The whole process was straight forward and Anna always kept me updated. She has found me my dream little flat and I can’t be more happier! Thank you so much! :)

Jennifer · 13 June 2020

★★★★★ 5/5

Google

What a fabulous team! Amy and Peter are so easy to work with and friendly too. Everything went smoothly and I'm a happy lady! Would highly recommend.

Mrs · 19 January 2025

★★★★★ 5/5

Google

Would like to thank all of the wonderful letting team at Rayleigh for all of their help when moving into my new home, but in particular Jason Locke, nothing was too much bother for him, he went above and beyond. He is a smart and professional guy who should be recognized for how wonderfully hard he works. He made my whole moving process simple, straightforward and he was honest and helpful throughout. They day I moved in he came in and checked all the smoke alarms and this helped me to feel safe in my new home. Thanks again to all and especially to Jason for making my move seamless and safe. Cheri Coulson

Carlie · 14 June 2019

★★★★★ 5/5

Google

Just can't fault the service I've been receiving from the team especially Amy. A swift n smooth follow up and no time waster at all.

Simon · 27 January 2025

★★★★★ 5/5

Google

Ben showed me around a property and was very professional. Unfortunately it wasn't what I wanted but he has assured me he will keep me updated on any new properties available when they come up. Great service and very friendly.

Marisa · 16 January 2026