Trusted Agent profile · Hull, East Yorkshire
★★★★★
321 reviews across 1 platform
508 Holderness Road, Hull, East Yorkshire, HU9 3DS
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Reeds Rains,'s office in Hull, East Yorkshire, at 508 Holderness Road, is rated 4.5 out of 5 across 321 reviews on 1 platform, including 321 Google reviews rated 4.5.
Every review we hold for the Hull office, from every platform, shown as written. First names only.
1/5
GoogleThe Hull office had no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.NegativeResponsiveness, Professionalism
5/5
GoogleAbsolutely great experience with reeds raines highly recommend their services for letting a they really helped us and Adam was amazing. Thank you all so much.
5/5
GoogleBrilliant experience thanks Steven goforth hope you enjoy your Moët xx
Dear Julie Many thanks for taking to time to leave this five star review. Very much appreciated and delighted to help, Steven.
5/5
GoogleMy dealings with Reeds Rains have been nothing short of a pleasurable professional experience. They are very responsive and helpful, never falling short on the advice offered. I would like to thank all the Hull, Holderness Road branch for their help, especially EMILY MURPHY who has gone the extra mile to ensure things went smoothly for me. Many thanks indeed.
Hi Ian, thank you for your kind words and your amazing recommendation. We wish you the best for the future. Kind regards, Emily & the team at Hull
1/5
GoogleFind then to be quite unhelpful and really not interested in what we had to say
Dear Scania Power, I am sorry that you have left us a one-star review. Your feedback is important to us, please feel free to reach out to me directly to learn more about how our service has fallen short of your expectations. Regards, Steven Goforth
5/5
GoogleQuick customer service . Responds within minutes of contacting them. Needs to improving on its referencing process and time lapse.
Dear Juddy, We truly appreciate your great review. It was a pleasure working with you, and your kind words mean the world to the Hull Team. Thank you once again from Steven and the entire Hull Team.
5/5
GoogleEllie's service has been Excellent in the Properties Management Centre. Thank you
Dear Mark, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! I will pass this along to Ellie! Many Thanks, Tanya and the Hull Lettings Team
5/5
GoogleNathan and Lorna were very helpful.would reccommend this great team
Thank you for taking time to review our service, we hope you are very happy in your new home and are settling in well.
5/5
GoogleI would just like to say a very big Thankyou to Emily Murphy and all the team at the Reeds Rains 508 Holderness Road Office. A very professional and organised experience from start to finish. I would not hesitate in recommending Reeds Rains to anyone, looking to sell or buy a property with them.
Hi Mr Armstrong, thank you so much for your amazing recommendation, I wish you the best for the future, Emily
5/5
GoogleHad help from Lorna Fieldson and Karen from day one. Sorted heating and hot water emergency in a matter of days and always go out their way to help even after office is closed. First class customer service, highly recommended x Laura & Ryan x
Hi Laura, Thank you very much for taking the time to provide this review and feedback - much appreciated. We hope you are very happy in your new home. Thank you for choosing Reeds Rains. Kind regards, Lorna Fieldson - Lettings Manager
5/5
GoogleExcellent service from start to finish. Amelia did a great job. Highly recommend!
Dear Alex, Thankyou so much for your lovely review! We are always delighted to hear positive feedback! Many Thanks, Tanya and the Hull Lettings Team
5/5
GoogleWe were selling my late father-in-law's house and, since we live 200 miles away and have no close family in Hull, it was essential for us to find a good, reliable local Estate Agent. We did our research and Reeds Rains gave us the most confidence, so we chose them - and are very pleased that we did. Steven Goforth prepared a really attractive write-up, and the video tour was also impressive. Our main contact - Natalie Williams - was excellent and professional throughout, keeping us informed of developments and reassuring us when things seemed to be going slightly off-course. The only fly in the ointment was that Reeds Rains insisted on using the word "complimenting", rather than "complementing", in two parts of the description - "complimenting gardens" front and back and "complimenting work-surfaces and tiles" - and we just could not persuade them that, in fact, the customer was right on this occasion! But that is a very minor niggle, and we would not hesitate to recommend Reeds Rains.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleYour reply on here wont let me comment on it but I have screenshots of our conversations . It's taken you 3 months to see my review .I have rang many times so if I'm not on your records that's another fault isnt it
We take customer service extremely importantly, we pride ourselves on our service we provide, indicated in many of the 5* reviews. Having checked through our systems, I cannot see your connection to Reeds Rains nor have you contacted the office previously - if you could contact the office I would be happy to assist. Kind regards, Lorna Fieldson - Lettings Manager
5/5
GoogleGreat service. This was my first time renting on the private market and Adam Scarvaci and the Reeds Rains team were incredibly kind, patient, and informative. Would highly recommend.
Hi Ben Thank you for taking the time to leave us a very positive google review it is appreciated and great for the team. Many thanks Zeta Pinchbeck Operations Manager Reeds Rains
5/5
GoogleI used reeds rains to sell my tenanted property.Emily who dealt with the sale was fantastic all the way through and would use her again
Dear Dan, Heartfelt gratitude for sharing a five-star review for us and the special mention for Emily. Your thoughtful feedback holds immense value, as does the business you have given us. Wishing you the very best with sincere regards, Steven Goforth.
3/5
GoogleHalf-hearted selling experience with this branch. Minimal effort put in to sell our house. Would not use again.
Dear Nick, Thank you for sharing your review. After conducting a thorough search in our database, I couldn't locate a seller under your name linked to this branch. However, I'm keen to investigate the experience you've described further. Please feel free to contact me directly at steven.goforth@reedsrains.co.uk. I'm eager to assist you further, as we value all customer feedback greatly. Best regards, Steven Goforth Branch Manager
5/5
GoogleWe sold our property in less than 4 weeks with the help of Steven and Karen. Helped from start to finish and made the process easy.
Hi Dave thank you for taking the time to leave a review, great to hear you were pleased with the service from Steve, Karen and the team in Durham. Kindest regards Zeta Operations Manager
5/5
GoogleCannot praise Clare Austin /Melanie Donaldson enough nothing was to much trouble . I was living in Scotland at the time of tenancy was agreed ,they made it a very easy process Thank you once againPositiveResponsiveness, Quality, Professionalism
Thank you for your lovely feedback, Carol. It really is appreciated.
5/5
GoogleAdam and Deya were brilliant 👍 …
5/5
GoogleRecently just rented a property on Victoria Dock from these lovely guys. Lorna Fieldson and Nicola Wright sealed the deal for me and wasted no time in getting me settled in my new home. Thank You both very much and I'm sorry I forgot to invite to the housewarming party :(
Thank you Dave, it was an absolute pleasure working with you and I'm so pleased you're settled in your new home. P.s we'll forgive you for not inviting us to the party! :) Lorna and Nicola, Reeds Rains Hull
5/5
GoogleWe would like to thank Lorna and Vicky for all their hard work in helping us to find the property we needed, and keeping up to date with corresponding, always very polite and cheerful, thanks again.
5/5
GoogleLorna Fieldson and Karen Wright have been a pleasure to work with. Nothing has been too much trouble, they both kept me informed at all times during the end to end process of finding a tenant. Good job ladies Thanks Mr ClarkePositiveResponsiveness, Professionalism
Thank you for taking the time to provide us with this excellent review and feedback - we really do appreciate it.
5/5
GoogleBig shout out to Reeds Rains especially to Clare Austin. They providing us with professional but also friendly support and we ended up with the house we were looking for. Thanks again!PositiveResponsiveness, Quality, Professionalism
Thank you for your excellent review, Paul. We hope you are happy in your new home.
5/5
Googlefelt very welcomed and reassured from ringing the very first time for a viewing, everything was explained thoroughly at the viewing and kept up to date with the whole process by nathan gibson, would definitely recommend thank you again we are really enjoying the new house :)
Thank you for the amazing review, we are very pleased you are happy with my service. All the best in your new home. Kindest regards, Nathan Gibson
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