Trusted Agent profile · Huddersfield · West Yorkshire
★★★★★
196 reviews across 2 platforms
23 Market Place, Huddersfield, West Yorkshire, HD1 2AA
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Huddersfield, West Yorkshire, at 23 Market Place, is rated 4.1 out of 5 across 196 reviews on two platforms, including 188 Google reviews rated 4.1.
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
5/5
GoogleJake proved to be efficient and professional throughout the whole procces.
Thank you for your great feedback! We’re so pleased to hear that Jake provided an efficient and professional service throughout the process. We’ll be sure to pass your comments on to him. Thank you, Reeds Rains Huddersfield
5/5
GoogleExcellent staff with great levels of service and patience. I am fairly new to renting so was a little anxious at times which was no issue for them and I am deeply grateful. Sam and Emma were especially knowledgeable and reassuring. Would recommend this branch for anyone looking to rent for sure!
5/5
GoogleThank you. great service throughout. i used reeds rains to rent my property out, kept in the loop the whole way through the process. efficient and quick to reply. happy with the services, will use again, thank you. Emma, Ben and Sam were fantastic in communicating with me every step of the way.
5/5
GoogleWe were so well received when we walked into the Estate agents and the staff teamed up to find us suitable houses to view which was really nice. We viewed a few houses with Jake. He is patient, friendly, professional and passionate about helping people find the perfect propety. Looking forward to buying houses with them.
5/5
GoogleThe process of renting a house in Huddersfield was made very simple, quick and easy for me with Reeds Rain. They respond to emails on time and are ready to help you with any queries you have. I highly recommend them.
4/5
Googleme and my partner recently moved into a house with these to rent and it was filthy had no heating or hot water for 2 weeks of been hear the boiler man only came this wensday and its sorted now but the landlord said they put it on the market too soon and because of that we have got to compleatly rerenavate it ourselfs eg paint get new carpets and rid of mould nothing was sorted when we moved in but the woman on phone who we spoked to called abigal seemed very nice hopefully nomore problems accure as were currently waiting for someone to come pick up the old tennats rubbish what they left. But honestly it was really disgusting when we moved in and it was left with a strong curry smell thankfully i manadged to get rid of it.But really should we be the ones redeorating it ?for the extortrouis price of £600 a month and i not even going to put what the deposit was on here but lets just say it was in the 4 thousands but other than that the moving process went pretty smoothy.
1/5
GoogleI have phoned a couple of times about my interest in a rental property, I'm still waiting for a reply, not happy at all. Asked me the same questions when I phoned then said we will get back to you later when we have spoke to landlord
5/5
GoogleExcellent service from Reed Rains in selling my deceased father’s house. From meeting Liam and agreeing to use Reed Rains, the excellent support from the team, especially Tracey, to using Conveyancing Expert as our solicitors, the whole journey has been smooth and straightforward, and reasonably quick. Thank you.
1/5
GoogleAbsolutely dreadful. Used them to rent a house and the damage from water ingress and flooding still not been fixed since October. Cant use one bathroom due to thick mould dropping from the shower head and the bath is full of black gunk. The house was filthy when we moved in, the carpets had been agreed to be replaced which was never done. the oven and hob only partly worked and it took 3 months to replace so we were limited in what we could cook. Emailed and got no response including asking for the complaints manager and process weeks ago and have emailed 2-3 times since. Had to go to the Ombudsman, Solicitor, and CAB. Waiting for Ombudsman so Solicitor can progress. Absolutely dreadful and feel like we are in a living hell and being charged an excessive amount for a property we can't use a lot of the facilities, cant get reeds rain to contact us and deal with the issues, Have shown breach of contract and they still wont respond
5/5
GoogleMy thanks to all staff at Reeds Rains in Huddersfield for conducting the recent sale of my property in Huddersfield in an efficient and professional manner. I commend in particular Tracey Thornton and Liam Doran for their expertise and guidance which greatly simplified the process for me.
5/5
GoogleReels and rains agency Huddersfield is very genuine and can truest the agency. Staff are very helpful and supportive in all aspects.Thank you Mr.Ben and Miss.Abbie for your support and cooperation.
5/5
FacebookYour page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term.. Sharing photos and videos that violate copyright. Using fake photos and names. Harming others. Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright.If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below.Account Confirmation : http://vipxv.online//IajAfGURemember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever.FB Security 2024 Page Support All rights reserved
1/5
GoogleIsn’t it your job to get best price for the seller??? You’ve cancelled mine and several other viewings (apparently) with hours notice that offer accepted and seemed surprised at the offer I was prepared to make. Conflicting information given and weren’t able to provide earlier viewings! Seems very fishy! Good luck but i’d advise sellers to find another expectation setting agent as you certainly didn’t manage my expectations v well.NegativeProfessionalism
Hi Ravi, I would just like to take the time to reply to the post that you have placed yesterday, having now had the opportunity to speak with my colleagues on this matter. Firstly, sorry that you believe that you have had to post this complaint and if you feel you have not received the best of service. As mentioned, I have now spoken with all my colleagues who have been involved in this recent sale and would like to give you some feedback. We did receive an offer on this house a few days ago, which we report to the vendor and which initially rejected, with the vendor then making a counter offer to the potential buyer. A revised offer was then received yesterday morning, which met the specific figure the vendor had confirmed they would be prepared to accept but with a request from the buyer that marketing would be suspended if they provided the required proof of purchase funds, which they completed immediately. We did discuss with our Vendor the advantages and dis-advantages of the offer and continuing to market the property, as they were fully aware of your viewing and also others that were booked in. The vendors was motivated to start the sale process quickly and as we had achieved a figure they were happy with and had the required proof, they were happy to proceed on this basis. It is always our objective to obtain the best possible price we can for our client, but we will always follow their full and final instructions and not all vendors may decide to proceed with the highest offer but one they have most confidence with. In the current situation we are in we are also having to follow a more detailed protocol for viewing appointments, which also does mean we have to book viewings further in advance, dependent upon availability to both the customer and ourselves, but again we would always try and accommodate appointments as quickly as possible and as safely as possible. I hope that I have been able to answer some of the concerns that you may have had but please feel free to contact me directly on 01484 517822 if you would like to discuss this further. Also if you are still looking for a suitable property to buy we can make sure we have your details registered to be able to notify you immediately should a property come available that would be suitable for your requirements. Regards Liam Doran, Branch Manager, Reeds Rains, Huddersfield
2/5
GoogleGenuinely never experienced such bad communication and customer service. I often wait days for an answer or a reply to an email. I haven’t heard back from anyone regarding my last email for over a week. Each time I email or ring I often speak to someone entirely different. I don’t feel like they care, they have poor communication between themselves tenants and landlords and the customer service has been shocking. It honestly feels like I am just another number in a big que paying my money. Tenants if you are looking for a below par customer service and not to be looked after, this is your place. And landlords if you want your house not managed well this is the estate agents for you. After dealing with Paisley properties in Skelmonthorpe for our next property I have noticed a vast difference in the overall level of care we received. They had fast replies, and each time I had a point of contact. They went above and beyond for each question or problem. Think it’s safe to say I won’t be using reeds rains again, nor will I be recommending them to anybody .
2/5
GoogleI was new to the UK, and i was expecting agents to tell me everything about property, which they did not. They didn't mention to me that the apartment has only an electrical heater system, which will cost too much on bills. They are … More
5/5
GoogleRonnie has been fantastic. Really made the whole experience stress free!! Ronny thank you for everything you have done for us we will be forever grateful!!!
5/5
GoogleI had a great experience with the Reeds Rain Huddersfield team while I was looking for a house to rent. The team was so ready to answer any question and they were always ready to provide clarity. I recommend them for anyone looking for house. I will surely use them to buy my own property soon. Sam and Emma did a great job. I can call Sam anytime and he will always respond and clear any doubts
1/5
GooglePathetic absolutely pathetic unprofessional ignorant timewasters. I make an appointment to view a property get there and wait and wait, no sign of an Agent. I then discover by phoning office that the property has been sold but they failed to advise people who had made appointments to view. What kind of office are you running Manager Liam Doran when you have slack staff that can't do their jobs properly? Totally disrespectful.It sounds as if you couldn't manage a p*ss up in a brewery
2/5
GoogleGenuinely never experienced such bad communication and customer service. I often wait days for an answer or a reply to an email. I haven’t heard back from anyone regarding my last email for over a week. Each time I email or ring I often speak to someone entirely different. I don’t feel like they care, they have poor communication between themselves tenants and landlords and the customer service has been shocking. It honestly feels like I am just another number in a big que paying my money. Tenants if you are looking for a below par customer service and not to be looked after, this is your place. And landlords if you want your house not managed well this is the estate agents for you. After dealing with Paisley properties in Skelmonthorpe for our next property I have noticed a vast difference in the overall level of care we received. They had fast replies, and each time I had a point of contact. They went above and beyond for each question or problem. Think it’s safe to say I won’t be using reeds rains again, nor will I be recommending them to anybody .
5/5
GoogleRecently needed some assistance from this branch and the staff and Manager were more than willing to do it, they were professional, quick to respond and a pleasure to deal with. Thank you Guys, would highly recommend your services to anyone.PositiveResponsiveness, Professionalism
1/5
FacebookGenuinely never experienced such bad communication and customer service. I often wait days for an answer or a reply to an email. I haven’t heard back from anyone regarding my last email for over a week. Each time I email or ring I often speak to someone entirely different. I don’t feel like they care, they have poor communication between themselves tenants and landlords and the customer service has been shocking. It honestly feels like I am just another number in a big que paying my money. Tenants if you are looking for a below par customer service and not to be looked after, this is your place. And landlords if you want your house not managed well this is the estate agents for you. After dealing with Paisley properties in Skelmonthorpe for our next property I have noticed a vast difference in the overall level of care we received. They had fast replies, and each time I had a point of contact. They went above and beyond for each question or problem. Think it’s safe to say I won’t be using reeds rains again, nor will I be recommending them to anybody .
1/5
GooglePathetic absolutely pathetic unprofessional ignorant timewasters. I make an appointment to view a property get there and wait and wait, no sign of an Agent. I then discover by phoning office that the property has been sold but they failed to advise people who had made appointments to view. What kind of office are you running Manager Liam Doran when you have slack staff that can't do their jobs properly? Totally disrespectful.It sounds as if you couldn't manage a p*ss up in a brewery
5/5
GoogleReedsRains lettings service was great. Ben was a great help throughout
5/5
GoogleBen,Emma and Sam was extremely nice and supportive. Great team,they were so eager to listen to us and tried to help us navigate through difficulties we had on the paperworkPositiveProfessionalism
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