Trusted Agent profile · Huddersfield
★★★★★
255 reviews across 2 platforms
14 St. Georges Square, Huddersfield, HD1 1JF
BRAMLEYS LLP's office in Huddersfield, at 14 St. Georges Square, is rated 4.5 out of 5 across 255 reviews on two platforms, including 243 Google reviews rated 4.6.
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service very professional and a quick turn around. I will definitely be using Bramleys again when I new tenant is required
Hi Michael, thank you for writing about your experience with us and great to hear that you would use us again. Many thanks, Bramleys
5/5
GoogleVery easy and professional to deal with. The house had a full price offer on it only a few days after going on the market. They;ve been extremely easy and helpful to deal with throughout and very easy to get hold of the right person whenever I needed to.
HI Alison, thank you for your detailed review. Wishing you all the best and thank you for choosing Bramleys! Many thanks
5/5
GoogleThe Bramleys team were fabulous in the way they liaised about our house purchase and kept us up to date with what was going on, even though we weren't their direct client.
HI Phil, thank you for your 5 star review, Many thanks, Bramleys
5/5
GoogleBramleys offered me a very good quality and affordable student accommodations (dundas works) with spacious rooms and modern designs, close to university and all amenities shops and restaurants are literally at your doorstep and agency team are very nice and helpful. I really like it. thank you michellePositiveQuality
Hi Mo, thank you for your review, glad that you feel the amenities are close by which is essential for a student let! Thank you for your review. Bramleys
2/5
GoogleI asked Bramleys to appraise our property before putting it on the market. I found them rude and very self assured that they thought they would decide what your property was marketed at, mentioning more than once that they had the experience to decide. He valued our house on a very exclusive street at £450k. He ending up storming out when we disagreed. We must have caught him on a bad day. We then placed our property on with another agent and it sold within 3 months. The next estate agent valued it at £600k, so we were not just a few £££'s out. and we settled on £575k He seemed a bit miffed that we had researched the area and already had an idea of what price we thought it was worth. The key is DYOR and do not assume that the estate agents are best placed to decide the value of your property and area, especially as this one was slightly out of their small catchment area.
5/5
GoogleBramleys' have managed and let our rental properties since we bought them 9 years ago. They were originally recommended to us by a competing Huddersfield letting agent who had recently retired. They have always provided a terrific service, handled tenant issues quickly and effectively, and provided peace of mind. They have provided an equally prompt and reliable service to our tenants. We have an excellent Property Manager assigned to us, Helen Lloyd, who is alway on hand to provide advice. We value the efficient billing, statement and payment process, with which we have never had issue, and the tradesmen they have appointed on our behalf have alway done a good job. The recent change of tenants in one of the properties was seamless. Bramleys' marketing of the property resulted in a large number of potential tenants being shown the property, and in turn rendered us with a good set of applicants. We would highly recommend Bramleys.
5/5
GoogleWe have just completed the sale of our BTL property with Bramelys who have provided an excellent service from start to finish. They kept us fully informed throughout the sales process and made sure it went through without any glitches. I Would highly recommend Bramleys and have no hesitation in awarding them 5 stars.PositiveResponsiveness, Professionalism
Hi Tom, thank you so much for your review and we are pleased to hear you felt you were given excellent service. Many thanks again, Bramleys.
5/5
GoogleBramleys stepped in when our solicitors weren't being proactive enough. Big thanks to them all especially Sammi who put up with quite a bit of moaning on my part! Highly recommended.
5/5
GoogleI have nothing negative to say about Bramleys. My rental property was dealt with throughout by Michelle who has been excellent. Informative, efficient, quick to respond to any queries I had and a pleasure to deal with. I am sure going forward it will continue. Extremely professional.
Hi Janet, thank you for your kind words and for sharing your experience with letting your property through Michelle. Many thanks, Bramleys
1/5
TrustpilotIgnorant estate agents
Once again comes into apartment block to check on property for sale, lets the door slam ( disturbing other residents) then left letting door bang again, when confronted sorry she said it was a accident ( twice ) I don’t live here I’m not bothered attitude.
5/5
GoogleI purchased a house with my Husband through Bramleys and they were amazing! Really good communication throughout, keeping us up to date with everything! Would Definitely recommend using them.
HI Cat, thank you for your review, wishing you all the best in your new home, many thanks, Bramleys
5/5
GoogleUsed Bramley’s to sell my late Mums house and have to say from the start to end the whole process was dealt with very professional. I was kept up to date throughout and the staff were very polite and courteous. Will definitely be using Bramley’s againPositiveResponsiveness, Quality, Professionalism, Value
Hi Michelle, thank you for your 5 star review and we are pleased that you would use Bramleys again! Many thanks, Bramleys.
5/5
GoogleExcellent service and very professional. Sammi was extremely helpful from the viewing all the way to handing our keys to our first property. Highly recommended.PositiveProfessionalism
1/5
GoogleAbout a month ago, we were looking for a new rental property in Huddersfield as we wanted to move out of Leeds City Centre. We arranged a viewing at a 3 bedroom property and were met by Robert. We found Robert extremely rude and uninterested and he couldn’t answer any questions we had about the property or local area. Despite this, we put an application in for the property as we liked it and were on a tight moving schedule. We waited five days for Bramley’s to finally contact us and tell us the landlord has gone with a single occupant for a 3 bedroom house. I’m not even sure they put our application forward. My mother owns a letting agent, so I know for a fact that this is how NOT to be a good agent.NegativeResponsiveness, Professionalism
5/5
GoogleSyed shah.i special thanks to imy she helped me so much. Mirfield bramley all teams thanks
5/5
GoogleReally helpful throughout my application and since moving in Michelle has quickly responded to any issues or questions I’ve had.
Hello, great to hear your review about our lettings department and I am pleased to hear you felt we were always helpful. Thank you for writing a review. Many thanks, Bramleys
5/5
GoogleOne of the best agency I have ever rented from. Staff were very helpful and always made sure we have all informations :)
Hi Zoey, really pleased to hear you felt you were kept well informed by our lettings team. Thank you, Bramleys
5/5
GoogleHonest, professional, good communication throughout. Will use again.
Hi Barry, thank you for your 5* review and for writing about your experience with us. Great to hear that you would use us again. Many thanks, Bramleys
1/5
GoogleAwful agents. After almost 4 months in lockdown they were unable and unwilling to do any virtual viewings or video calls from the property as they didn’t know how. As anyone who has ran a business through covid knows it’s not complicated. I then drove 2.5 hours for a viewing that was confirmed by email and phone for the agent not to show! They then lied and claimed they were at the property when I have photographic evidence I was there at the scheduled time. Then as if that wasn’t bad enough they started sending me marketing materials without my permission and with no unsubscribe option which is a direct violation of data protection regulations. When I emailed them to complain they assured me it was an error and wouldn’t happen again.....until it did 3 days later. After 15 years renting dealing with multiple agencies these are the worst company I have ever had the misfortune to deal withNegativeProfessionalism
1/5
GoogleUnprofessional attitude from Michelle, She kept refusing my offer by calling me three times on different basis because when I clear her one excuse she called back again & came back with another she never read the application, I felt like she’s only helping me, she never said she will approach the landlord to confirm rather than she kept on assuming things On Landlord’s behalf, she’s working or getting paid for her work which she’s doing for tenants or landlords and it’s indirectly paid by tenants or landlords
5/5
GoogleI had a good experience with Bramley agent, their professionality is of high standard. Thank you Bramley.PositiveProfessionalism
5/5
GoogleWe have used Bramleys for several years now. Both for buying and renting out our properties. They're efficient and quick to respond to any situation. Our latest renter moved in and found a leak under the sink. Bramleys were on it straight away. They have tradesman on call should the need arise. Their communication is always quick. I wouldn’t hesitate to recommend Bramleys to anyone.
5/5
GoogleBramleys have been amazing with helping us find our rented property. And it’s an lovely home to be in especially when it’s our first rented home. Bramleys are always helpful and always easy to get through to them when needed help. I can’t thank Bramleys enough and the staff are so helpful too
5/5
GoogleWe used Bramley 's as our letting agents after moving north and renting out our house. We found them to be very responsive and professional and chose them naturally to be our selling agents when our property went on the market. Very helpful and responsive team; good communication and a professional service.
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