Every review we hold for the Hucknall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTracy and Ian have been absolutely wonderful throughout my first property purchase. As a first-time buyer, the process felt quite overwhelming at times, especially when my first purchase fell through after my lender unexpectedly walked away.
Tracy and Ian were incredibly supportive during that difficult moment and helped me move forward with a second property. Tracy, in particular, has been very professional, attentive, and proactive, she even carried out regular checks on the property and identified issues early, which gave me a lot of reassurance.
I have viewed properties with quite a few agents, and while some may be more talkative, Tracy is truly someone who gets things done. Both Tracy and Ian have clearly gone the extra mile, and I really appreciate all the effort and care they have put into helping me secure my home.
Thank you both so much, I’m very grateful for your support throughout this journey.
Fiona · 23 March 2026
Agent replied · 13 April 2026
Thank you Fiona it was our pleasure, we do hope your enjoying your new home.
★★★★★ 5/5
GoogleVery impressed with Martin & Co. Tracy went up and beyond to find me a new tenant and everything went very well. All replies to my emails are sent promptly.
Tracy organised getting the repairs done to my property, prior to the tenant moving in and the cleaning staff did an amazing job. Especially a big "Thank You" to the person who cleaned the oven. I never thought it would ever be as clean as it is now.
Joy · 22 August 2026
★★★★★ 5/5
GoogleI was moving to a property that I found on Martin & Co. And they were extremely helpful from the beginning. Tracey kept me updated with everything that needed to be done. The whole process was easy. Would definitely recommend.
Spilt · 23 June 2026
Agent replied · 23 August 2026
We are absolutely thrilled to hear about your positive experience! Delighted Tracey provided excellent support throughout your move.
★★★★★ 5/5
GoogleI wanted to take a moment to express my appreciation for the lovely team working at the Hucknall branch. They consistently respond to emails promptly, and I've found their professionalism to be truly commendable
Thank you
Elizabeth
Elizabeth · 23 June 2026
Agent replied · 23 August 2026
We are grateful for your kind words about our Hucknall team's prompt responses and professionalism, Elizabeth.
★★★★★ 5/5
GoogleExcellent service from the team at Martin & Co Hucknall. Special mention to Tracy and Ian, who are always professional, helpful, and proactive in finding tenants for my properties as quickly as possible. Highly recommend.
Ian · 23 June 2026
Agent replied · 23 August 2026
We greatly appreciate your wonderful feedback about Tracy and Ian. Delighted our team provided excellent, professional service for your properties.
★★★★★ 1/5
GoogleEnquired about getting a valuation on our house as we were thinking of selling but wanted to know where in the market we were. The lady who called me was rude and put me on hold as soon as I said this is why we were looking for a valuation. She then told me they were too busy to come out to the house to value it - basically thought we were time wasters. This is not a professional practice and we will not be recommending these to anyone looking to sell their house.
Rebekah · 13 March 2026
Agent replied · 13 April 2026
Dear Rebekah, we apologise for any misunderstanding that took place during the call. We understand and appreciate that sellers do require an assessment of the market and guidance on the expected achievable value for their home in the current market and we are happy to offer our appraisals on a free of charge and no obligation basis. Martin & Co. Hucknall
★★★★★ 1/5
GoogleTerrible Management agent. Tracey Robinson detrimentally affected a personal friend of mine’s Health. She has ignored the fact my friend is in hospital and fighting for a life. She does not have many months to live but the compassion from this lady is non-existent. She has caused numerous problems as she does not understand legalities of managing a property for a client. If I were you I would avoid this agent. It also seems that Complaints are falling on deaf ears and they are putting more obstacles in the way. We will stand united and we will make this public.
Lauren · 13 February 2026
Agent replied · 23 August 2026
Dear Lauren, whilst we do note your comments as you are not a client of ours we are unable to investigate this further and comment accordingly. However, we would refute any claim of the behaviour detailed within your review. Tracy has been a long standing and highly experienced member of the Martin & Co. team and whom we regularly receive positive feedback for. Should you friend wish for us to look into this matter further then we would request that she contact the branch accordingly. Martin & Co. Hucknall
★★★★★ 5/5
GoogleIan and the team did a brilliant job at selling our house for us. He didn't just give us a brochure and price list like some of the other local agents. He gave us a plan of how to take the property to market and achieve a sale. The correspondence throughout was first class and I would not hesitate to recommend Ian and the team to anyone else.
Ian · 30 December 2024
Agent replied · 14 May 2024
Hi Ian, thank you for your review, it was our pleasure to assist you throughout and we are pleased that you liked our approach to the process, Martin & Co. Team
★★★★★ 5/5
GoogleTracy was my lettings agent and she was swift with actioning tasks and explained everything fully. Very pleasant and made the moving process a lot easier. Top marks!!
Thank you so much!
Elissia · 22 August 2026
★★★★★ 5/5
GoogleA big thank you to Tracy, Ian and team at Martin and Co Hucknall. They have just sold my house.
Went above and beyond from the initial valuation through accompanied viewings and then finally the sale. They have been very attentive and kept me up to date, always responding straightaway to any queries.
Yes 10 out of 10 . Thank you.
Andrew · 30 December 2024
Agent replied · 31 December 2024
Dear Andrew, We are thrilled to hear about your positive experience with our Martin & Co Hucknall team. Tracy, Ian, and everyone involved are deeply committed to exceptional service, and your recognition of their hard work is truly appreciated. Thank you for choosing us for your house sale. Warm regards Martin & Co Team
★★★★★ 5/5
View Agents TenantTracy @ Martin & Co
Tracy was absolutely amazing, she pulled out all he stops, she helped me move into a new property after a quick needed move due to me moving out of my rented property, having to live back with my husband & 3 dogs who do not get on & my son taking poorly in hospital whilst on holiday abroad with his partner & child…..she was an angel ❤️
Kerry · 21 October 2025
★★★★★ 5/5
GoogleA big thank you to Tracy and the team for helping me purchase my apartment. Very professional and friendly service.
Lynne · 22 October 2025
Agent replied · 29 October 2025
Thank you Lynne for the lovely review. It was our pleasure, we hope you enjoy your new home
★★★★★ 5/5
GoogleTracy at the Hucknall office made finding a new tenant stress free and kept us updated throughout. Highly professional and would definitely recommend 🙂 …
Sue · 23 June 2026
Agent replied · 23 August 2026
Your positive experience with Tracy is appreciated. Delighted she made finding your tenant stress-free and kept you updated throughout.
★★★★★ 5/5
GoogleThe service from the Hucknall team for the sale of the property was excellent. Their marketing and accompanied viewings enabled the property to be sold very quickly within a week. They made the process seamless and Rosie and Ian were very …
Wendy · 13 April 2024
Agent replied · 10 October 2023
Hi Wendy, thank you so much for your lovely review and we're so pleased to hear you were happy with the service you received from our Hucknall team!
★★★★★ 5/5
GoogleI received excellent service from letting agent they were always friendly,efficient and quick to resolve any queries, making the whole experience smooth and stress-free.
CHITHRA · 30 March 2026
Agent replied · 13 April 2026
Thank you for taking the time to share your positive experience. We're glad our team could provide friendly, efficient service and make the process smooth and stress-free.
★★★★★ 5/5
View Agents BuyerPurchase
Tracy was amazing start to finish kept us up-to-date with everything definitely 100% recommend
Jonathan · 10 December 2025
★★★★★ 5/5
GoogleWe could not recommend Martin & Co more highly as an estate agent. We recently sold our house with them and also bought our new property through them too. It was out first sale and Ian guided us through every step of the way. He was professional, helpful and went above and beyond to ensure both the sale and purchase ran smoothly. They are the cheapest estate agent in Hucknall to sell your property with, but were by far the most professional and knowledgeable. We had dealings with other agents in Hucknall who we found to be very patronizing unresponsive so Martin's were a breath of fresh air. Ian was with us every step of the way from the valuation through to sale negotiations, then he found us our new property before it went to market and followed through on all the sales progression personally. The process would have been infinitely more stressful without him as it was a huge chain with many complications, but he was never too busy to offer advice and support. I'm not exaggerating when I say that this was the best money we spent in the entire process of moving house. Thank you so much, we will be forever grateful to you for our forever home!
Claire · 4 July 2020
★★★★★ 5/5
GoogleGreat service from Rowan and her team. It has been a pleasure to deal with Rowan at Martin & Co. Rowan found me a buyer for my property the day it went live on the internet, 3 days later my house was sold. The communication and process has been really smooth, I've been kept well informed on what's happening with regular updates. I would recommend Rowan's services to my friends and family so anyone wishing to buy or sell a property just head to Martin & Co in Hucknall. Thanks again
Philip · 5 July 2018
★★★★★ 5/5
GoogleAbsolutely fantastic, professional service by Courtney and Tracey, very friendly.. made me feel at ease quick turnaround from the first phone call... And with references within the week, I'm in my new home with a lovely starter pack from them. Great team work ... Highly recommend this Letting agent.Thank you again.
Anji · 8 June 2024
Agent replied · 22 May 2024
Hi Anji, thank you for your review and we hope you are settling in well to your new home! Martin & Co. Team
★★★★★ 5/5
GoogleI have been working with Romey the past few weeks and she has been excellent. She has been so supportive and patient with all the things that have come up. Martin & co have been a great agency to work with but I can not praise Romey inpaticular enough for everything she did.
Madeleine · 5 March 2024
Agent replied · 4 July 2023
Hi Madeleine, thank you so much for your review, we're glad to hear you had a great experience with the Hucknall office!
★★★★★ 5/5
GoogleWe have recently brought a house through Martin & Co Hucknall and were so impressed with the level of service we received we are using their fully managed serviced to let out our previous home.
Rosie and team are all very friendly, extremely helpful and very quick at getting back to any enquiries!
Highly recommend to anyone looking for a estate agent whether for buying/selling or renting.
Sarah · 11 January 2020
★★★★★ 5/5
FacebookTenant review: Absolutely excellent service from Rosie and Katie at Hucknall Martin & Co. Processed queries quickly with positive customer relations, and treated us with respect by always ensuring we were politely asked before any visits to the premises were conducted (not many agencies actually adhere to this courtesy in practice from our experience!).
Whilst this point is of course dependant on how you treat your rental home(!), they also liaised effectively with the landlord and returned our deposit in full within two weeks of us vacating the property, in addition to managing the check-out procedure to accommodate our work schedules, which made the process such an easy and positive experience. Thank you! :)
Rachel · 6 April 2020
Agent replied · 26 February 2025
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★★★★★ 5/5
View Agents TenantRomey
Romey has been absolutely brilliant during the process of getting the property we are moving into at Bourne drive, I feel really reassured by romey when I was worrying and she was very professional. Very happy with the service romey provided.
Evie · 21 June 2023
★★★★★ 5/5
GoogleI recently dealt with Hilda at Martin and Co for a property I was looking to buy. Unfortunately I didn't buy the property in the end due to other offers but I just wanted to leave a review to say how good the whole service was. I was always …
Emily · 13 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.