Harron Homes Howden reviews

★★★★★ 5/5

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Harron Homes - The Grange

Harron Homes - The GrangeWe cannot express in words our gratitude and thanks to Jo and Steve for the excellent customer service that we have received. From first visiting the site to nearing moving in date, no query has been too much trouble. We have been professionally guided through the process of purchasing and planning our new home, so the whole process has been a stress free and enjoyable experience. Kind Regards Dr and Mrs Felgate

Bev · 9 August 2021

★★★★★ 5/5

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Brierley Heath

My partner and I moved into our brand new Harron Home on Brierley Heath around 2 months ago. From start to finish we have had such a positive experience. Julie the sales lady is really friendly and helpful and we feel very lucky to have Aidy as our site manager. He has gone above and beyond for us and works in such a professional and friendly way. Aidy and Joel (assistant site manager) are both very hardworking and approachable, nothing seems too much for them.I would definitely recommend buying a house on the Brierley Heath site, our house is beautiful and we could not be happier.

Naomi · 18 August 2020

★★★★★ 5/5

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Almost 2 months in our new home.

Moved in recently at amberwood chase and love our home. Excellent customer service through lockdown and kept us up to date on our build all the way through. Naturally we have snags which is expected in most new builds, they could be acknowledged and worked on quicker but we aren't the only home on the site so understand how these things work. So far we have found harron customer service and site manager to be helpful on our issues and always willing to take our call.

Andy · 18 August 2020

★★★★★ 5/5

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The Tonbridge @York Vale Gardens

We moved to York Vale Gardens on 31/07/20 and our experience has been absolutely amazing.Unfortunately, due to Covid-19 Our moving date got delayed but Caroline, Angie and Scott have done everything to make us feel comfortable with the whole situation. From pictures, weekly email updates, visit to the building site they have gone the extra mile to provide an excellent customer service.The house looks great, beyond our expectations; we only had very few - not major- snags that were sorted on the day and within a few hours of our snag meeting with Scott.We cannot thank the team enough for such a great experience and lovely home.We would highly recommend Harron Homes.

MIMA · 17 August 2020

★★★★★ 5/5

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Heritage Green Chesterfield

So far so good; no complaints. We have been pleased with the progress of our new home thanks to the support and communication of Nathan and Jeanett at Harron Homes. They have been outstanding in guiding us through the entire process, proving all the necessary information and resolving any issues quickly. Whenever they can help you out, they will. We are looking forward to a completion date and a tour of our new home soon. Thank you.

Alex · 27 April 2021

★★★★★ 5/5

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We’ve been to discuss a possible…Exchange

We’ve been to discuss a possible exchange at York Vale gardens and dealt with Angie- Angie took time to explain things, was very clear and professional.She made our experience very easy and would recommend.Thankyou

Christine · 27 October 2019

★★★★★ 5/5

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Very happy at Edenbrook Vale

We have been in our new Harron Home for 7 months now, we opted for the Salcombe and couldn’t be any more pleased. We love the way it looks and the layout is very to our taste. The sales staff were great, very helpful and always on hand throughout the whole process. The site manager and his team were very approachable and professional, we only had a few snagging issues which were resolved very quickly and efficiently at a time convenient to us.

Paul · 8 July 2020

★★★★★ 1/5

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Meadow view - cowboys

Meadow view - BarnsleyTerrible builders, cowboys. They won’t reply to emails, they don’t answer the phone. We have lived here 3 years and always had drain issues. However found we had vermin in the loft, had a drain company round who used CCTV on the drains, they’re blocked with rubble and our soil pipe in the downstairs toilet hasn’t been fitted properly. I called Yorkshire water, apparently no drains on the entire estate (phase 1 was 6 years ago) have been adopted because they aren’t to YW standards. I contacted Harron who say they only take responsibility for 3 months. That isn’t what the paperwork says but they aren’t replying now. Rats have been seen on the estate as they’re escaping the drains which aren’t fitted properly and this joke of a company take no responsibility. I would never buy a home from them again. They’re rubbish with all snags but this takes the biscuit. Complete cowboys!

Angela · 4 July 2020

★★★★★ 5/5

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Simpson Park, Harworth

We’re in the process of buying a house from harron on Simpson park and everyone has been brilliant so far. Karen has helped us through every step and we’re hoping to be in in a few weeks! Had a look in the house to see the progress and it looks amazing. We can’t wait to move in!

Joel · 28 August 2023

★★★★★ 1/5

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Shocking

Shocking! Ticked off my snagging list claiming it had been completed when it had been barely touched and I invited them to do a visit to pro it but they never returned calls. Also workmanship and materials extremely poor for a a budget home let alone a Luxury home! After 4 years of being in the property 3 steps have broken (1 has literally snapped and pulled away from the wall) and others sound creaky.

Kally · 1 September 2021

★★★★★ 5/5

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Recently bought a part exchange…

Recently bought a part exchange property from harron homes. As a first time buyer I was very nervous about the whole process, however Jacquie from sales at oaklands heath was extremely kind and helpful and was able to point me and my partner in the right direction and took a massive weight off our shoulders when we were starting the journey to buying the property. Once we had put an offer in for the property, Vicky Jowett from the part exchange department was extremely helpful with processing the purchase, she was constantly keeping us up to date and we felt in the loop at all times. Unfortunately buying a property during a pandemic is not ideal, however she was able to do everything in her power to get us into our new property as soon as she could and we will be forever grateful for all the hard work and effort that was put in to get us where we are today.

Alisha · 21 June 2020

★★★★★ 1/5

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The company that makes you break the law and treats nurses like dirt!

We have endless issues:Rude sale staffCancelled appointmentsTurningup for appointments and being told they dont have timeFalse promisesTold thatextras available that werentWrong extra orderedThe list goes on.Weve been told this monday we have to be out of our home weve part exchanged , on 29th . We cant get removers due to covid, im a nurse , my husband is also a key worker. Were both working. Harron have told us tough and basically they dont see the issue. They have told us to breakcovid legislation and put our family at risk by getting family to have our son and help us move. They dont understand why we can get leave, a nurse in a pandemic. Weve been in tears,havent sleptand are already finding being keyworkers awful without this. Noone wants to help. They just want their money. Theyre giving 5 grand to nhs workers if they buy, we arent entitled apparantly. All we want us 5days right to reside as promised on numerous occasions and asked for in writing. Our MP and police are aware ,and both will be involved . Dreading the snagging list.Noone on Lavender Fold has a good word to say about them.Theyre rude, heartless,money grabbers. Please please dont buy with them.Were taking the matter further with MP, Police, Legal action and the Press.

Emma · 19 June 2020

★★★★★ 1/5

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Poorly built houses

Really bad experience buying and living in a home built by Harron, the workmanship is terrible and the customer service team never respond to issues, I wrote a review over a year ago and even though they say they will be in touch they haven’t been near. Reading reviews it seems very apparent it depends what site you are in and probably how good the site manager and his team are so we are on Thornberries and it’s poor I think we are on the 9th site manager which speaks volumes and the latest site manager told me he isn’t interested in houses which were built before he came so there you go. My advice would be not to buy a house on this site and probably many others but be very careful and constantly watch the house build and if possible get a proper builder to check things.

Mr · 9 June 2020

★★★★★ 5/5

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We’ve just purchased our new home…

We’ve just purchased our new home through Charlotte and Helen at Shipley Lakeside! They were both amazing, patient and answered all of our questions. They gave us loads of thinking time to make our decision and it was the right one! Excited for the new home!

Tom · 27 April 2024

★★★★★ 5/5

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We purchased our new home from Harron…

We purchased our new home from Harron Homes a couple of months ago and it is lovely. We part exchanged and the process was fast and really smooth, with the help of Rachael, Nikki and Joel who have been great.

MICHAEL · 13 August 2024

★★★★★ 5/5

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New-build property in a time of coronavirus

Our experience in buying a house from Harron Homes has to date, been excellent. This is not because everything has gone absolutely smoothly; we are in the middle of the virus outbreak and there have been delays and numerous difficulties for Harron themselves to deal with. We were concerned about completing at one point, because we had not had the opportunity to inspect the house. Harron's response was that Bob, their Construction Director, came to meet us (suitably distanced) and provided access. What we found was generally highly satisfactory and those points that were not, or which we queried, were dealt with in time for what turned out to be completion ahead of schedule. There are still a few snagging items as you would expect in a brand new house, but they are minor.Our experience of the several sales staff with whom we have dealt has been consistently professional and courteous, and generally they were truly clear about the options available and where those options ended. We were offered some incentives at the point we made our reservation and those have been provided or over-provided (carpets being a case in point, where they have delivered a higher-specification product because the one chosen wasn't available).The health crisis has closed the site for the present and that means there is on-going building work around our property, which is not what we expected. The arrangements have been explained in some detail to us by Bob and so far, have developed exactly as he said. We will monitor further developments but are happy to report that we have every confidence in the builder.

NPW · 7 May 2020

★★★★★ 2/5

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Top quality home? Yeah right

We purchased our Alderton in May 2018, moved in September 2018 on the lavender fold estate. We were so excited, harron couldn’t do enough for us during the reservation process. When we moved in we loved our house, when we moved in, it seemed shiny and new, we were over the moon with it. 2 days later we realised just how many snags we had. Although we seemed better off, the people next door had that many snags they couldn’t move in until 3 months after us. I’ve phoned head office, emailed site managers, phoned site managers, threatened legal action countless times, non of our snags get resolved. They sent someone once to fill some cracks, put some clips on our kickboards and that was that. Our shower base is still cracked, our guttering isn’t on properly, windows aren’t fit properly, external doors cracked, carpet has been laid over a floor that wasn’t swept so you stand on rocks and all kinds of crap when walking over it. The banisters aren’t fixed properly. It’s a mess. Not to mention the hole we have in our kitchen floor that things always seem to crawl through. The materials are so cheap, cheap as possible and terrible workmanship. The biggest issue Though. Our roof. We went on holiday in February, came back to find it hanging off. Site manager ignored my calls, texts, head office never rang me back and were always to busy to take my calls, then the harron home’s Instagram had the nerve to message me saying I would not be covered for roof damage and they will not fix it. Fast forward to now, my roof is still hanging off. Still can’t get hold of site, still can’t sort it out. That once good above and beyond service definitely does not exist when you hand over your money. I’m at the end of my tether with them, I’m so close to rallying neighbours and going to papers and the house builders association with all of our stories and issues. The houses are lovely, a good layout, externally nice. But the workmanship and aftercare is shocking. Don’t waste your money.

Emily · 5 May 2020

★★★★★ 5/5

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Moving during the pandemic

Moved into our new home 2 weeks ago right in the middle of the corona virus pandemic and to say the stress the world is under right now our move has been a breeze, from putting the deposit down on the plot over a year ago to moving in nothing seemed to big or little to the staff at Harron homes, like all new builds there’s the odd few snagging jobs and any jobs that could be safely carried out ie grass/fitting garden gate during this difficult time they have tried there hardest to sort even though we was more than happy to weight. We was very sceptical about buying our first new build as there are so many horror stories but we can honestly say we have enjoy the experience so far. Thank you everyone at Harron homes!!

Gen · 2 May 2020

★★★★★ 5/5

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Forest Reach Alistair (Sales executive)…

Forest Reach Alistair (Sales executive) still giving excellent service. Alistair and Harron Homes went above and beyond to meet all our needs. Alistair as always super helpful and accomodating all our queries. Especially when choosing options for the house. He was very patient and gave us the time we needed to choose or change anything (multiple times!!).Overall we are still extremely satisfied and pleasantly impressed by Alistair and Harron Homes for their commitment to satisfy their customers.

Dineshan · 21 February 2021

★★★★★ 5/5

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Plot reserved at Wyndthorpe Chase 🥳

Just started the process of buying from Harron Homes and could not be more pleased with the service so far. Both Julie and Debbie have been wonderful and I’m sure that they will continue to be as the walls go up! Thanks for a fabulous introduction to Harron Homes.

MBo · 18 February 2024

★★★★★ 1/5

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New build hucknall

We moved in to sand lands park hucknall in dec 20 we have lots of problems with our property and find very difficult to get any response and don't really which to start paying for all the work req .any way we are looking to sell as project So if you buy any new build have it checked by a professional asap get a report keep details of times and dates on any correspondents good luck

Keith · 7 May 2021

★★★★★ 1/5

Trustpilot

Honest review and should not be deleted if nothing to hide

Plot 64 Farriers Croft / Purchased a Settle 9/2018Our Harron Homes experience started when we bought the house, nothing was too much trouble, but that all changed when we moved in, once you mention snagging you seem to disappear and don't exist, emails go unanswered, you never get a phone call back, we currently have a leak in the roof of the rear patio area, but all we have had so far is excuses to why they cannot fix this.we live on Pavilion View on the Farriers Croft development and things have got that bad the residents on our street have gone to building control and are currently in talks with the local councillors for the area.So if you want to be disappointed have leaks and have no snags fixed then buy from Harron Homes, my advise is to find a builder that's cares and is not shy about fixings issues.I will increase the rating on a satisfactory fix to the leaking patio area20/2/2020 What a surprise I don’t exist, that’s a Standard reply for a company that runs away from its obligation, funny that the MD’s secretary knows who I am after emailing me and advising that my complaint is being dealt with, so this review is honest and I do have the misfortune of owning a leaking Harron property from new.Well done Harron Homes maybe if you spent this much effort fixing issues you wouldn’t need to continue to try and get honest reviews removed I will update daily on any further steps Harron take to fix mine and many of my neighbours property’s.21/2/2020 no update from Harron Homes, and still no houses on our street being fixed24/2/2020 still no houses being fixed on our street, communication today with Harron Homes but no dates for fixing things for us, so the residents still have leaking houses, poorly fitted roofs, mold which is causing health issues, leaking roofs to name a few things.25/2/2020 Still no change, being ignored by customer service26/2/2020 no contact despite sending emails, and leaving feedback on instagram posts 27/2/2020 Still no contact from Harron, even after sending another email and advising we now have damp in the living room28/2/2020 Harron are still ignoring the situation with myself and my neighbours maybe if people stopped buying the houses they might start to fix the hundreds of houses that have leaks on the developments in the UK.2/3/2020 yet another day goes by with no contact from Harron Homes about the leaking porch area and the damp in the living room.3/3/2020 still not fixing the leaks and picture proof that Harron Homes are breaching it’s own warranties by standing on the porch roof with no scaffolding, just more excuses and no fix yet10/3/2020 still not fixed my issues I have started legal proceedings to get the work done, I would suggest to any potential buyers to stay away, also Harron Homes have now started to ask customers to leave a review when viewing a show home this is the sort of tricks this company do to fool you and hide the truth and its not a true reflection of owning a Horror Home property18/3/2020 today I’ve had progress Harron homes have visited my property to inspect and advised that they will make good the issues in question, I will keep you posted

Harron · 18 March 2020

★★★★★ 5/5

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Amberwood Chase

We have recently Booked Settle at Amberwood Chase. I was Delighted in the way Jane Jubb was dealing with us, she has been excellent. We can’t wait to move into our new home.Mukesh

Ayansh · 28 October 2019

★★★★★ 5/5

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York Vale Gardens (Howden)

We reserved our new house off plan at York Vale Gardens (Howden) at the end of September and the help from Philippa, Angie (Sales Executives) & Amanda Thomas (Sales Manager) has been exceptional. We decided to Part Exchange our house and the process was very straight forward and professional we were given a very good price for our home which gave us the opportunity and confidence to reserve the plot that we both liked. From picking our choices to keeping us informed of the build stages the service from has been great. I must also mention that we looked at other house builders and at Harron Homes you get a far better specification as standard. We are very pleased with the detached house and we are enjoying living in Howden. As expected with most new builds you do naturally have snagging issues but site and sales were happy to put these right and the aftercare has been good so far. I would have no issues recommending Harron Homes to my friends or family.Mr & Mrs RJ Bassford

Richard · 17 March 2020