Trusted Agent profile · Hove
★★★★★
1,665 reviews across 2 platforms
27, Western Road, Hove, BN3 1AF
OCEANS PROPERTY MANAGEMENT LTD's office in Hove, at 27, is rated 4.8 out of 5 across 1,665 reviews on two platforms, including 65 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
TrustpilotI've now had two houses sold by Ocean and on both occasions I couldn't fault the service.
Very helpful and professional staff at the Shirehampton Office, went beyond what was necessary.The legal department in Clifton were professional, friendly and very efficient.
5/5
TrustpilotGreat Service
Honest and efficient service from Luigi and his team
5/5
TrustpilotI bought through OCEON Clifton and that…
I bought through OCEON Clifton and that gave me the confidence to use them to sell for me. The team are friendly and responsive and don’t lose sight of what is going on with both purchase and sale.I would recommend them as a good choice.
1/5
TrustpilotHorrendous experience
I’ve spent a decade in rented accommodation, and this was by far the worst experience. It was stressful, unsupportive, totally unsympathetic, and I was completely powerless. No tenant should ever feel this way.
We are sorry for the delay in our response, we have been trying to find out which tenancy you are referring to over the weekend. We have not been able to do so and therefore we cannot comment fully.We are Bristol's leading independent agency and we manage thousands of properties across the city. We always aim to provide a positive, stress free experience for both landlords and tenants, as our many positive reviews on Trust Pilot do show. We are therefore concerned about your feedback, our proeprty management would like to investigate it further. Please contact customercare@oceanhome.co.uk with your property and tenancy details, and our Lettings Director will look into your case.Best regards, Ocean
5/5
TrustpilotMe and my partner recently bought our…
Me and my partner recently bought our first house together. Although completion took longer than anticipated, our conveyancer Ella did everything possible to get it through in time before our mortgage offer expired. Everyone was really kind to us, even when we did get a little flustered at times. Would use them again in a heartbeat. 😊
5/5
TrustpilotWonderful experience with Ocean Estate Agents Southville!
Truly impressed by the efficient and professional service offered by Tommy, Will and Mollie from Ocean Estate Agents Southville! Their reliable and swift response has really speeded up the whole rental process with accuracy and I am so grateful to have met this wonderful team. Thank you so much!
1/5
TrustpilotCheap, but basic service
The sales process management process was poor. The sale was complex and I had to intervene and manage the process myself to secure completion.
We appreciate your feedback; however, the complexity of this particular sale, due to legal intricacies, placed several aspects beyond our control. Please be assured your Move Manager made every effort to expedite matters but had very limited control of these particular legal issues. Our review of the case file notes including all communications supports this. The pursuit of the EWS1 certificate, alongside adherence to BSA regulations, necessitated a great deal of additional conveyancing resulting in delays.Please note that your solicitor, being directly accountable to you as their client, may have provided more prompt responses than their communications with Ocean Estate Agents. We hope your onward move has been positive.Regards, Ocean
5/5
TrustpilotProfessional and supportive
I used the Westbury-on-Trym branch of Ocean to sell my Property. From the begining they gave excellent and accurate advice on selling. Everyone in the office is really lovely, and very supportive throughout the whole process which was painful at times! I couldn't have got through the completion without Mel my move manager, who worked relentlessly! I would highly recommend to others.
5/5
TrustpilotLetting our flat
Slick and smooth service from Alun and the team letting out our flat - highly recommend!
5/5
TrustpilotSelling our home was something new to…
Selling our home was something new to us but the team in westbury made this simple and easy to understand. They were proactive with getting viewings booked in and have a good system to allow you to track these. They were great with updating us throughout. I would highly recommend. Thank you.
5/5
TrustpilotProfessional & Proactive Agency
I found my new flat through Ocean, and despite it being a busy period for the housing and rental market, their agents have been incredibly helpful and proactive throughout the whole process.I was shown the property by Amelia who was subsequently my main point of contact throughout the application process - she has been particularly great in proactively managing the process and addressing any questions I had along the way.
5/5
TrustpilotVery polite and helpful staff
Very polite and helpful staff, I would certainly recommend Ocean for your house sales or lettings. Thanks.
5/5
TrustpilotGreat service
I recently had the pleasure of working with Ocean Property Lawyers, and I must say, my experience was outstanding. From the initial consultation to the closing of the deal, the team provided top-tier legal services tailored specifically to property matters.
5/5
TrustpilotAbu was really helpful in helping us…
Abu was really helpful in helping us find our first house! Thank you:)
5/5
TrustpilotOlivia Staynings and her team were very…
Olivia Staynings and her team were very efficient and responsive throughout the sale of my flat. I highly recommend using Ocean.
1/5
TrustpilotEmbarrassing company
Embarrassing that a company can't even respond to multiple emails or pick up the phone for multiple days to a customer. Shame.
Yes, that wouldn't be good. Perhaps you wouldn't mind letting us know what service (sales, lettings, mortgages or conveyancing) you are hoping to speak to. And ideally what office in particular? Feel free to let us know via customercare@oceanhome.co.uk a Director will investigate as soon as possible. In the meantime please accept our apologies, Regards Ocean
5/5
TrustpilotBest helpful person from Ocean
Charlie was very helpful for each & every step. Further he's very kind & always contactable. He always deliver his promises to customer.
5/5
GoogleI had a good experience with the Ocean Property agency while searching for a studio apartment. Tamer, the agent, found a good option within my budget and was always available to answer my questions. I would recommend this agency to anyone looking for a reliable real estate agency.
5/5
TrustpilotGood manners
Good manners, helpful staff and quick responses. Especially William Jenkins.
4/5
TrustpilotBoth the speed and the professional…
Both the speed and the professional manner in which I have been attended to and was treated. I am kept up to date and kindly reminded (when I have missed an email) which is exactly what I needed at the time. Well Done Ocean. Downend (James & Jemima and all)
5/5
TrustpilotWould recommend them highly
Laura, Gemma, and the rest of the team were thoroughly professional in handling our property purchase. They kept us updated at regular intervals and were very organised. Negotiating a favourable deal with the opposite solicitor may not be their best suite, they offer a high-quality conveyancing service nonetheless.
5/5
TrustpilotWould highly recommend Ocean
Would highly recommend Ocean, they were a pleasure to work with and delivered above and beyond our expectations.Thanks again.
5/5
TrustpilotTrustable Team
The Ocean team has been incredibly helpful and responsive throughout the purchase process. They were supportive, reassuring, and understanding. In transactions like these, building trust is essential, and I had a very positive experience with their entire team.
5/5
TrustpilotThe staff at Ocean have been wonderful…
The staff at Ocean have been wonderful Its been a long haul but never once have they given up I feel they are family in a good way They have been very professional and I have appreciated all the support they have given me from the initial marketing to completionI will certainly use them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
