Trusted Agent profile · Hove

Nicholas James Hove reviews

5.0

★★★★★ Excellent

261 reviews across 1 platform

8 The Drive, Hove, BN3 3JA

Nicholas James's office in Hove, at 8 The Drive, is rated 5.0 out of 5 across 261 reviews on 1 platform, including 261 Google reviews rated 5.0.

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5.0 / 5

261

Reviews on Google

This office

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Reviews

Every review we hold for the Hove office, from every platform, shown as written. First names only.

5/5

Google

I had a really positive experience selling my property, and a lot of that was down to Luke. From the very beginning, Luke was incredibly helpful, approachable and easy to deal with. He kept me informed throughout, was always quick to respond and went out of his way to keep everything moving, particularly when things became more complicated and stressful. I always felt that Luke genuinely cared about getting the best outcome and was willing to put the effort in to make sure things got done. His communication and professionalism made a real difference during what can be a very stressful process. I’m very grateful for all his help and would have no hesitation in recommending Luke to anyone looking to sell their property. Excellent service from start to finish.

Jeff · 5 October 2026

5/5

Google

We have worked with Nicholas James over several years and have experienced pretty much every side of the process, buying a property, selling our flat and renting through them. Throughout it all, Nick and his team have been consistently professional, helpful and genuinely lovely to deal with. Our sale in particular became quite complicated and time-sensitive, and Nick went above and beyond to step in and support us. His involvement was instrumental in getting the sale over the line, and we’re incredibly grateful for that. We couldn’t recommend Nicholas & James highly enough. A fantastic team who genuinely cares about their clients!!

Alice · 20 September 2026

5/5

Google

We worked with Nick at Nicholas James Property on the purchase of our property, and really appreciated his calm and pragmatic approach throughout. He kept lines of communication open between us and our buyers, and was quick to respond to queries, particularly in the crunch period leading up to completion. On completion day he was brilliant at getting the keys into our hands immediately at the point of completion, to make what could have been a stressful day as smooth as possible. The team at Nicholas James is also great to speak to and work with. Thanks so much for all your support!

Alex · 11 September 2026

5/5

Google

Nicholas James sold our house in Hove by correctly spotting very keen buyers in these straightened times and pursuing the sale with high professionalism all the way to the end. They also got us over the line against the clock. Their guidance was invaluable in the negotiation process and they supported us even on completion day by helping with last minute tasks. They even found us a moving out cleaner. A special thank you to Nick, Luke and James, we really cannot recommend Nicholas James enough.

Samantha · 11 September 2026

5/5

Google

I can’t recommend Nicholas James highly enough, and in particular Sharon Francis, who has been absolutely fantastic to deal with over the past few years during our tenancy. As a PM myself, I know how much work goes on behind the scenes to keep clients happy, and Sharon really does go above and beyond. Whenever we call or email, we can be confident that whatever we need will be dealt with quickly and efficiently. Nothing is ever too much trouble, and Sharon is always friendly, professional and incredibly helpful. It’s such a pleasure to deal with someone who genuinely cares about providing a great service. Our family really appreciate everything Sharon does for us and wouldn’t hesitate to recommend her and Nicholas James to anyone looking for a letting agent. Thank you, Sharon! 🌟

Janis · 11 September 2026

5/5

Google

Words don't describe how good Nicholas James are. We had two previous estate agents who were great to start with but quickly lost interest....After being recommended Nicholas James by a friend we couldn't have been happier. They are responsive, friendly, attentive. You have one contact throughout the whole sale which makes it so much more personal. Our photos looked amazing and the listing was exactly how we wanted it. Nick kept us regularly updated through what turned into a complicated sale process. He went beyond what is expected to ensure it could go as smoothly as possible. He was honest throughout and never just 'told us what we want to hear'. I completely trusted Nick with the whole process and recommend him to everyone. They are the opposite of the reputation that estate agents often have and I will 100% use them again when the time comes. When I come to buy in future, if the house was being marketed by Nicholas James I'd be more inclined to go with that over any others because I know I can put my complete trust in them to do things transparently and fairly.

Ellen · 11 July 2026

5/5

Google

Nicholas James (and especially Nick himself) were amazing throughout the course of a very lengthy and difficult sales process after a breakup. Nick went above and beyond to ensure that the sale progressed, doing great work on both our side and the buyer's side. To make matters even better, he personally saw to it that I was able to purchase myself, porting the mortgage and saving thousands. Finally, on move out day he rolled up his sleeves and helped get things in the back of the van when illness left me with fewer movers than I had expected. Truly a full stack service; I'll be going back to them when I look to sell no doubt.

Joshua · 11 July 2026

5/5

Google

I can’t fault these guys at all. Nick managed our sale which at times, as house selling can be, was very challenging but Nick kept us well informed of what was happening and helped us come up with the best strategy to progress the sale. I hope to not have to sell a house again in a long time but, if I do, I’d happily use them again and would have no hesitation in recommending them to a friend. Thanks!!

Rhiannon · 11 June 2026

5/5

Google

We have been with Nicholas James since 2024, and honestly, we cannot recommend them highly enough. From the very beginning, they stood out from every other estate agent we dealt with during the incredibly stressful Brighton & Hove rental market. Even before the new renters’ rights changes came into place, they already restricted viewings and refused to engage in bidding wars- something that really stuck with us and immediately showed their integrity and care for tenants. The application process for our first flat was smooth, quick, and well organised, which made a huge difference during such a stressful moving period. When we arrived, we received detailed check-in information and even a bottle of prosecco- such a thoughtful and generous touch, especially as renters. It genuinely made us feel valued and welcomed into our new home. Throughout our tenancy, every single person at Nicholas James was kind, professional, approachable, and incredibly supportive. No question ever felt stupid, and no request ever felt like too much trouble. We absolutely loved our flat and always felt genuinely looked after. Unfortunately, our landlord later decided to sell the property, which was understandably very stressful and upsetting. However, Nicholas James handled the entire process with such care and professionalism. Despite the landlord also being their client, we truly felt they had our best interests at heart too- something that sadly feels rare with many estate agents. They had open and honest conversations with both the landlord and us, helping arrange for us to stay longer before vacating, which was especially appreciated as we were due to be away for several weeks. We were also given over four months’ notice before needing to leave, even before the new rental legislation came into effect, which says so much about how they treat their tenants. They also kept us fully informed throughout the sales process and made huge efforts to help us find another property that suited our specific needs. Thanks to them, we were able to move seamlessly into an even more beautiful flat that genuinely feels like home. A special thank you to Nick Daley, who went above and beyond by even providing us with his personal number to help with viewings, property searches, and any issues along the way. Also, a huge thank you to Sharon, Luke, and Keri- every member of the team has been fantastic and has always been approachable, kind, and professional (even if at times, I was overwhelmed and stressy!). As someone whose father was an executive director for a major UK estate agency, I can honestly say Nicholas James are the real deal. Their professionalism, communication, and genuine care for tenants is unlike anything we’ve experienced elsewhere. They don’t just treat you like “a tenant”- they treat you like a person. As long as we are in Brighton & Hove, we will do everything we can to stay with Nicholas James, and if we ever come to buy a property, they will absolutely be the first people we go to. Thank you again to the whole team- truly 5-star service. Cannot recommend Nicholas James enough!

Rebecca · 11 May 2026

5/5

Google

I've just bought my house through Nicholas James, with Nick handling the sale. I thought I'd lost it at one point but Nick was fantastic negotiating and liaising with the seller to make it happen. I also met several others of the team when viewing the house and everyone has been super friendly, professional and helpful - very highly recommended !

Ade · 11 September 2026

5/5

Google

Having been with another Letting agent for over 20 years & becoming very dissatisfied with their service provided by inexperienced staff (following the last takeover) & extra high charges & decided it was time to move Agents. I was recommended to Nicholas James and so very pleased to now be looked after by a small team who are experienced, knowledgeable, and understand the property market in Brighton & Hove. At Nicholas James I have dealt with Luke and Sharon & James who have all provided excellent and professional service. I would definitely recommend Nicholas James Sales & Lettings to my friends.

Sally · 3 April 2026

5/5

Google

I would highly recommend this estate agent. All the people I dealt with were very professional, helpful and informed. They were quick to respond whenever I called or messaged on WhatsApp. I mainly dealt with Nick and I was impressed with the level of guidance and support he gave me as a first time buyer from the initial viewing all the way through to completion. I will definitely call on them again if ever I need an estate agent!

James · 17 February 2026

5/5

Google

A faultless service from start to finish. A big thank you to Luke and the rest of the team at Nicholas James, who never fail to impress with their professionalism and expertise. Their attention to detail, clear communication, and dedication to achieving the best outcome made the entire process smooth and stress-free. I wouldn’t hesitate to recommend them and look forward to working with them again in the future

Santino · 3 April 2026

5/5

Google

We just bought our dream home through Nicholas James and were so impressed with the service throughout. Luke Pope was our agent and he was extremely knowledge, diligent and helpful. He really went above and beyond in every single way, & made a stressful process as stress free as possible! Thanks Luke - we’ll definitely be working with you again.

Amelia · 11 May 2026

5/5

Google

I had a very positive experience working with Nick and the team. I valued their knowledge and professionalism, and I really felt they doing all they could to secure the best outcome for me. They were also very communicative and quick to respond.

Jessica · 11 August 2026

5/5

Google

We had the pleasure of working with James from Nicolas James Sales Lettings Auctions and being the first property that we were buying in the UK to live in the whole process was seamless. James checking in regularly to see how things were carrying on and had impeccable communication skills. He came with a wealth of knowledge about the local community that we were moving into and gave some great insights into schools and local clubs for our children. We are very happy with our new purchase and cannot wait to make long lasting memories together as a family.

Ariane · 11 August 2026

5/5

Google

We are so happy we chose Nicholas James as our agents! We couldn't be happier with the outstanding service we received from the team. From our very first meeting through to completing both the sale of our home and the purchase of our new one, they were professional, knowledgeable, and incredibly supportive. Communication was excellent throughout the entire process. We were always kept up to date, every question was answered promptly, and nothing ever felt like too much trouble. Selling and buying at the same time can be stressful, but they went above and beyond to keep everything moving and made the whole experience as smooth as possible. Their dedication, honesty, and commitment really stood out. We genuinely felt they had our best interests at heart every step of the way. We can't thank the team enough for all their hard work and would highly recommend them to anyone looking to buy or sell a home. Thank you Nicholas James!

Lisa · 11 August 2026

5/5

Google

Great service in buying our new house, really quick and clear communication throughout. Special thanks to Rachel for guiding us through it, and Nick providing updates along the way.

John · 11 August 2026

5/5

Google

We recently exchanged contracts on the sale of our house through Nicolas James, and I cannot recommend them highly enough. What could have been a straightforward sale turned into an 18-month journey involving a chain of multiple properties, multiple buyers dropping in and out, and more than a few moments where the whole process looked like it might collapse. Throughout it all, the team at Nicolas James remained professional, proactive, and incredibly patient. Communication was excellent from start to finish. They consistently kept us updated, chased solicitors and other agents when needed, and worked tirelessly behind the scenes to keep the chain moving. Their persistence and determination were instrumental in getting the sale over the line. Property transactions can be stressful at the best of times, but having an agent who genuinely cares about achieving the right outcome makes the process easier. Nick and James and the whole team showed remarkable commitment, resilience, and attention to detail throughout a very complicated process. After 18 months and plenty of twists and turns, we finally exchanged, and we are extremely grateful for all the hard work, support, and guidance Nicolas James provided along the way. A first-class service and a team that never gave up. Highly recommended.

Jim · 11 July 2026

5/5

Google

We just completed on our dream home yesterday, and couldn't recommend Nick and the team enough. Nick was brilliant throughout, juggling endless dates and people but always kept things moving and communicated each stage. Really grateful.

Emma · 11 June 2026

5/5

Google

Nick and team were brilliant for the sale of our flat. I was impressed by Nick's communication right from the first meeting, and he did an excellent job of keeping us updated and relaxed throughout the process, and was very helpful for any questions that we had. Would highly recommend!

Guy · 17 February 2026

5/5

Google

Brilliant purchase process. Luke was patient and attentive with our requirements given the complexities of our sale and buy process. I would endeavour to use them again in future.

George · 11 July 2026

5/5

Google

Nick at Nicholas James represented the sellers of a flat that I bought in Hove. There were problems with the chain (the sale of my existing flat hit problrms) But eventually everything went through. Nick was professional, calm, friendly and efficient throughout. Very helpful.

Tim · 17 March 2026

5/5

Google

Luke Pope at Nicholas James in Brighton & Hove recently marketed and sold my lovely flat in central Hove. Luke knew exactly how to market my flat and was always personable, efficient and professional. Under his instruction the on-line marketing brochure was efficiently and speedily put together. It included a comprehensive, to the point, description of the flat, top quality professional photographs illustrating the interior/exterior and a useful aerial shot of the block set within the surrounding area. The professional quality of this estate agents marketing compared to others (+ of course good reviews) had been the very reason I had approached Nicholas James in the first place and my expectations were well met. Having found just the right buyer Luke continued to keep a watchful eye on progress right up to completion. I am entirely satisfied with Nicholas James, Brighton & Hove as an Estate Agent for the sale and particularly appreciate Luke Pope's approach to the sale and thank him for his easy and efficient communication, which continued throughout and certainly helped ease the way.

Hovebeachlife · 11 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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