Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional and efficient service received from Sue to purchase a new investment property.
Michelle · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind review, Michelle. I’ll be sure to pass on your kind words to Sue. Kind Regards, Chris Thew- Sales Director.
★★★★★ 5/5
TrustpilotI can’t recommend Mishon Mackay enough!
I can’t recommend Mishon Mackay enough. They have been amazing through out the process - from listing and selling our property right through to management of a complex challenging chain. I would recommend them to my friends and family and so encourage you to try them out and see for yourself how good they are :-)
Mike · 20 March 2020
★★★★★ 5/5
TrustpilotMishon Mackay were helpful, flexible and fast.
Mishon Mackay were helpful, flexible and fast.Whenever we had issues, they were quick to pass on our concerns or assist with our queries. We always received advance notice of any changes or visits to the property. On check out, they were flexible to allow us time to vacate and clean the property.
GEORGE · 30 March 2021
★★★★★ 5/5
TrustpilotI had not dealt with Mishon Mackay…
I had not dealt with Mishon Mackay before and I found them to be both helpful and followed through on issues they had promised to address. Even Annual Leave of the Agent I was dealing with had little impact with office staff helpful and informed. For me at least, dealing with Mishon Mackay proved to be a positive experience
Stuart · 25 March 2018
★★★★★ 4/5
TrustpilotAll good except I asked for the…
All good except I asked for the previous tennant via agent to give information as to what happened in the patio area regarding looking like a flood has occurred, so I can remedy for the future, still waiting one week later, usually on the ball, some reason not this time
Peter · 7 June 2021
★★★★★ 5/5
Trustpilotvery swift and easy process of getting…
very swift and easy process of getting our house in order! friendly staff that are always happy to help with any questions you may possibly have. Best experience I've had in terms of getting a property in order. Highly recommend renting or buying through them
Cj · 22 March 2022
★★★★★ 5/5
TrustpilotQuick to respond - would recommend!
We are currently renting our second property with Mishon Mackay. We have found that maintenance issues are dealt with quickly and effectively. The staff are helpful and friendly. We received the full deposit back on our first rental with them (when other letting agents may have found excuses to make deductions!). Would recommend!
Kathryn · 23 July 2020
★★★★★ 4/5
TrustpilotGreat service
Great service during recent sale of property. Mishon Mackay remained positive and encouraging during challenging times.
Ruth · 3 September 2021
Agent replied · 17 June 2024
Hi RuthThank you for posting this very positive review, great to see that the team remained positive and kept things on track even if things were a little challenging. Kind regardsSteve Neocleous
★★★★★ 5/5
TrustpilotGreat team I am very very please to…
Great team I am very very please to work with hope deal with you guys againThanks yilmaz
Yilmaz · 25 June 2021
Agent replied · 17 June 2024
Thanks Yilmaz, we certainly hope to work with you again soon too. Kind regardsSteve Neocleous
★★★★★ 5/5
GoogleI dealt mainly with Mel but her and the team were great, answered all of my questions so promptly! Highly recommend!!
Niaomijane · 19 March 2024
★★★★★ 5/5
GoogleMelanie and Sue are a great team and helped overseeing my sale with ease, i would highly recommend them. Thanks again!!
Emily · 19 March 2024
★★★★★ 5/5
TrustpilotVery satisfied!
Jay, Jenny and Natasha have managed the new tenancy process for my flat from marketing to signing. I have been very satisfied with the level of service I have received so far - all three were very helpful and always keen to discuss things with me on the phone.
Niki · 8 June 2021
★★★★★ 4/5
TrustpilotGreat service all the way up to my …
Great service all the way up to my purchase. I needed some information after the purchase but Julian didn't bother to reply to my email. Disappointing.
Jane · 4 May 2017
Agent replied · 17 June 2024
Hi Jane, thank you for your email. I am sorry that you did not receive a response to your email following completion. I have asked Julie Frith the partner of our New Homes department to look into this, and she will be in touch in due course.
★★★★★ 4/5
TrustpilotVery helpful
Very helpful, marketed at the correct price so sold reasonably quickly. Kept up with the sale helping to expedite it, so quite happy with the service
Heather · 4 May 2017
Agent replied · 17 June 2024
Thank you Heather for the review, we are delighted we achieved you a sale reasonable quickly for the price you wanted. We hope to be able to work with you again in the future.
★★★★★ 5/5
GoogleI dealt mainly with Mel but her and the team were great, answered all of my questions so promptly! Highly recommend!!
Niaomi · 28 February 2024
★★★★★ 5/5
TrustpilotAttentive, professional, delivered on promises
Such professional and user friendly people I have never found before in all my house moves.Every one of the Mishon MacKay team was attentive, efficient and actually delivered on their promises.My transaction involved both the rental and subsequent sale of the property and both were handled to our complete satisfaction.
Frank · 16 January 2021
★★★★★ 5/5
TrustpilotThe entire team was really helpful and…
The entire team was really helpful and took the time to know what kind of property I was looking for, and would follow up after each visit to find out my thoughts. All in all, good at working with potential tenants, which is NOT always the case.
Sara · 24 August 2021
★★★★★ 5/5
TrustpilotAgreed let on 2 bedroom apartment
Recently agreed a let on a refurbished apartment. Feedback on pricing, competition and viewings very good. Natasha Carter then took over with the pre tenancy administration and has provided efficient and friendly service from start to finish, going the extra mile to sort out queries. Wouldn't hesitate to recommend and will definitely use again
AN · 23 September 2019
★★★★★ 5/5
TrustpilotExcellent - would recommend!
The entire team from the original quote phase with Damian, through the processes of buying and selling with Josh and then now looking forward to completion were excellent. They are responsive, professional, friendly and helpful and have frankly changed my rather dim view of estate agents which was founded on previous terrible experiences. Would recommend highly.
Faye · 15 June 2018
★★★★★ 3/5
TrustpilotNot as attentive to detail regarding …
Not as attentive to detail regarding the overall package but typical agent service which at the end of the day is about time and money.
Roger · 4 May 2017
Agent replied · 17 June 2024
Thank you Roger for your review, we are sorry that you felt our attention to detail could have improved, I understand from the file that there was some confusion from regarding some inclusions, I apologise that you felt we could have improved our attention to detail and we will take this on board and will take this up with the relevant office to improve for the future.
★★★★★ 5/5
TrustpilotThe transaction was managed very…
The transaction was managed very professionally and expedited in very good time.Good service all round
Peter · 2 August 2021
Agent replied · 17 June 2024
Thanks PeterMuch appreciated, Steve Neocleous
★★★★★ 5/5
TrustpilotWELL WORTH THE MONEY!
All of the team are friendly and personable and all queries or questions are dealt with quickly and efficiently. I have always felt my property is in very good hands and the peace of mind gained and the benefits from careful management are invaluable.
Carolyn · 19 January 2022
★★★★★ 5/5
TrustpilotCompetent, Professional and Friendly
As stated in the title.We are extremely grateful to Mishon Mackay and all their staff for helping us achieve a very satisfactory sale and, particularly, managing to get it done under the rapidly changing situation everyone has found themselves in.All done professionally, with competence and in a friendly and relaxed manner.Thank you!
CO · 31 March 2020
★★★★★ 5/5
TrustpilotPhenomenal customer service!
Me and my family have been renting through MM for 6 years now and regularly deal with Maria & Jordan. I can’t be more complimentary about either of them - they have exceptional customer service, work at pace, and are always super helpful. Highly recommend! Lee
Reform · 8 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.