Trusted Agent profile · Hove
★★★★★
101 reviews across 2 platforms
115, Western Road, Hove, BN3 1DD
Massey Residential Lettings's office in Hove, at 115, is rated 4.3 out of 5 across 101 reviews on two platforms, including 92 Google reviews rated 4.2.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleI let my first ever property through Massey and I found them to be very thorough and friendly yet professional. They made what can be a very stressful time/process as easy and straight forward as can it can be. I will not hesitate to recommend them to anyone looking to rent a property in Brighton & Hove
5/5
GoogleI have rented a property for the last 2 years through Massey. On the occasions when I have rung or needed to speak with them, I have always found them to be highly professional, competent and approachable. I have and I will highly recommend them to anyone looking to rent a property in Brighton.
5/5
GoogleMassey are very professional and do an all round great job. The best estate agent I have ever rented with, they are very on the ball with everything from maknatainace to paperwork and processes. They are very customer focused and a pleasure to deal with.
1/5
GoogleThese people are cowboys. Their properties are a state which they don't bother maintaining. They have lousy opening hours and require you to buy electricity cards only from them. They seldom answer any calls and when they do are very rude.
1/5
GoogleWorst agency ever. I'm still waiting for a couple of important things to fix(heaters and moulding walls). They have just ignored me for a YEAR!NegativeResponsiveness, Professionalism
5/5
GoogleThey're actually real people. Friendly, down to earth and to the point. Very pleasant experience with them. By far the best real estate agents experience I've had in the Brighton and Hove area.
5/5
GoogleI have had Massey manage my property for the last three years and found an excellent service. Also in particular I have found Jo Blaise from Massey very helpful and she will go the extra mile to help.
5/5
FacebookMassey have been an excellent agent and a pleasure to deal with. They are kind and personable, always get repairs done on time and everything with office processes is always efficient and quick! Highly recommended by us.
5/5
GoogleMassey are absolutely brilliant. Jo was really helpful in sorting out what would have been a stressful time. A team of genuine people who go the extra mile to help. Thank you for everything.
5/5
GoogleFirst letting agents I have ever had a positive experience with. Would highly recommend. Always quick to respond to problems and communicated between us and the landlord very efficiently and fairly.
5/5
FacebookMassey is by far the best letting agency I have rented through. For once, it's actually been a pleasant experience! Everyone I have dealt with their has always been helpful and friendly. Thank you Massey.
5/5
FacebookIf we go back to using an agency, it'll be Massey's. Only good experience so far in Brighton. The whole team is super helpful, friendly, and easy to deal with.
5/5
GoogleI was a tenant with Massey for over 3 years on Holland Road in Hove. I was very happy with the service I received. Highly recommend.
1/5
GoogleGood for nothing. Sweet talk at the time of till tenancy agreement and thereafter any issue arise sweet talk and thereafter no action on problems
5/5
FacebookHave worked with Massey's for several years now and its been a joy. Great team and tenants always seem happy with their services.
5/5
GoogleVery helpful and responsive. Best letting agents in Brighton.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleRating only, no written review.
5/5
GoogleAmazing agency love it 😍 …
5/5
FacebookHave been using this agency for years and have never had any problems.
1/5
GoogleStay away from this agency. Really rude staff
5/5
GoogleExcellent service and communication to the tenants.
5/5
GoogleNice people and knowledgeable.
5/5
Googlelovely team of people
5/5
GoogleRating only, no written review.
Thank you, Yolanda! Hope you're well 🙂 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
