Trusted Agent profile · Hove
★★★★★
249 reviews across 1 platform
20, Church Road, Hove, BN3 2FN
Part of King & Chasemore, see every office.
King's office in Hove, at 20, is rated 4.7 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King won in 2026.
The Trusted Agent 2026 results for King, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleSarah Honeysett at K&C was a pleasure to deal with. Great communication throughout viewings etc., and understanding of prospective buyers' needs. More agents should have people like Sarah working for them!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was very helpful experience with King& Chasemore letting. Erena helped a lot also
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleDon't touch them with a barge pole. Pushy, high fees, over valued the property, and when I changed my mind they wouldn't give my deposit back and only 24 hours into the contract ! Had to query the transaction with my bank to get the refund. Should be called Thieves and Chasemore.
Dear Mr Andrews, I am sorry to hear that you feel King & Chasemore did not live up to your expectations, we welcome all feedback however I am afraid we have no customer record of you. We pride ourselves on our customer service so to help resolve your problem, and to find out which property this was in relation to, please can you contact the branch on 01273 289475. Branch Manager
5/5
GoogleHannah attended to us with all the patience and kindness. The property we were looking for had already been rented but she made herself available to help us find a new place. Great and pleasant service.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely sensational service received by the lettings team, I can’t thank you guys enough! A huge thanks from Digby the tabby cat too, he’s elated!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't fault the service.Just completed the second successful sale this year. Nothing was too much trouble for Amanda and her colleagues .
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
Google(They asked me to review before I had my deposit and I gave 5 starts before! They are very cheeky and now I have edited my review) Avoid this guys. Lies after lies...just to charge you something before they give your deposit back. My advice to prevent similar situation: Make sure you have someone from the agency with you when you leave the flat, so that they won't be able to make up some excuse and trick you. Please be aware and protect your money.
5/5
Googleerin was incredibly friendly and very helpful. great experience
Hi Sadie, thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat proactivity from Amanda & Josh, under difficult circumstances - obstructive buyer and below standard buyers solicitor. Would recommend.
Hi Alan, It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
5/5
GoogleGreat experience renting through King and Chasemore. Every staff member we have communicated with has been professional, efficient and friendly. The process has been very smooth. Highly recommended.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at King and chasemore hove sales were very helpful and communicated well throughout! would recommend
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlways sort any issues that arise and have been great during these challenging lockdown times - would definately recommend K&C for any landlords wishing to have their properties managed in the Hove area
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly, efficient, responsive and professional. Great service and a very positive experience all round.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleThey manage my apartment in hove and have always been really responsive, helpful, professional and reliable, everything that is usually hard to find in a lettings agentPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally responsive, communicative team. Connor in particular was incredibly helpful, from my first viewing (even suggesting I view the property I eventually bought) up until I completed the purchase.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant.. the whole team were lovely from first viewing to check in to even helping me when I got locked out on the first day! Would definitely recommend.
Thank you for your fantastic comments, recommendation and 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent experience with this letting agency. Great service, no issues, very fast turn around on my flat rental - best letting agent I have used.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI always get the best services with Kate Thomson & other staff at my Church road King & Chasemore branch. Thank you allPositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleWe had a brilliant experience with Rebecca, Kate and Hannah. Very friendly, efficient and a smooth transition moving into our lovely new flat. I'd highly recommend. Thank you!
Thank you for your brilliant 5* review regarding our King & Chasemore team. We are so pleased you found our staff efficient and professional. Thank you for your recommendation. Best wishes, Lucy.
5/5
GoogleFriendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleThink it’s okay to park across peoples driveways when doing viewings, if you don’t know what a dropped curb is maybe you’re in the wrong job!
Hi SiMan, I am sorry to read about this incident, however, without further details we are unable to investigate further. Please e-mail us at review@Countrywide.co.uk. should you wish to provide further information. Kind regards, Scott
1/5
GoogleShambles, don't care about the safety of their tenants whatsoever. Won't be doing business through them.NegativeResponsiveness, Quality, Professionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe agent has looked after our property for 15 years and they have been brilliantPositiveResponsiveness, Quality, Professionalism
Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEasy, helpful and professional!
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: King, Church Road won Trusted Agent; King, Brighton won Trusted Agent; King, Berwick-Upon-Tweed won Trusted Agent; King, Saltdean won Trusted Agent; King, Worthing won Trusted Agent.
