Trusted Agent profile · Hove
★★★★★
249 reviews across 1 platform
54, Church Road, Hove, BN3 2FN
Hamptons's office in Hove, at 54, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
GoogleKeeley at Hamptons was a very professional and helpful estate agent and a delight to work with , I would highly recommend. Thank you Keeley .
Thank you so much for your kind words! We strive to provide excellent service and are thrilled to hear that Keeley exceeded your expectations. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBig thanks to Miss Anya Cumberworth, Senior Lettings Consultant from Hamptons, for her excellent service and great communication. Relocating to Brighton can be quite stressful for me, especially when it comes to finding housing. Fortunately, Anya helped us find an ideal place for me and my daughter and guided us through the necessary steps. She was incredibly helpful. I highly recommend her services with a 5-star rating!
Thank you for your review Anew. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleExcellent communication and support throughout the whole purchase and sale process. Louis Mead managed the project throughout with professionalism and courtesy.
Thank you for your kind words! We take pride in providing exceptional communication and support during every step of the purchase and sale process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMaddy was my Property Manager for three years while I rented a flat, and she was always professional, friendly, and supportive. When I was moving out and dealing with health issues, she went above and beyond to help, making the process much easier for me. I highly recommend Maddy and Hamptons, and I hope to rent or buy from them again in the future.
5/5
GoogleI bought my house from Hamptons and Louis Mead and the rest of the team were friendly and helpful throughout. Kept me updated and were very responsive with communication all through the conveyancing period to completion. No issues whatsoever and a very pleasant buying experience!
Thank you for the kind words! We are thrilled to hear that your home buying experience with our team was smooth and enjoyable. Our goal is to always provide excellent service and communication to our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI currently rent an apartment in Hove through Hamptons, and have been really impressed by the support from Hampton's, especially Jocelyn, the property manager. They have been super professional and very helpful in helping to make the move-in go as smoothly as possible and to work with the landlord and suppliers to help resolve any issues. Really makes a difference
Thank you for your wonderful review David. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
5/5
GoogleMadeleine Turns is responsive and thorough, the best property manager we've had yet.
Thank you for the kind words! We are happy to hear that you had a great experience with Madeleine as your property manager. We pride ourselves on being responsive and thorough, and we're glad that it showed. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have worked with Nicola, Paul & Anya for the past 5 years completing Inventories. They are a great team; extremely professional, diligent, personable and knowledgeable. Highly recommended agent, it’s a pleasure working with you, your landlords & tenants.
Thank you for your review Hayley-Sayre. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GooglePaul, Anya and Lauren have yet again provided excellent service throughout the rental process of our flat. This is our fourth time using them to market and secure tenants for this property and I value their honest approach regarding pricing …
Thank you so much for your continued trust and loyalty in our team! We are thrilled to hear that our honest approach and dedication to getting the job done have made a positive impact on your rental experience. We will continue to strive … More
5/5
GoogleLetted an apartment at Moda via Freya she was very professional and knowledgable and did well to accommodate my thousands of questions. Thanks for your help!
"We are delighted to hear that Freya was able to provide you with excellent service while finding your perfect apartment at Moda. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GooglePaul at Hamptons in Hove has been nothing but professional, friendly, efficient and helpful in assisting my boss with his recent move. Nothing was too much trouble and he always seemed to be contactable at any time whether on the main line, mobile or email - with super quick response on any questions or queries we had. Thanks Paul and team for making what was a difficult few weeks so much easier on the relocation front. I have no hesitation in fully recommending the fantastic level of service and professionalism at this branch!
Thank you for leaving us a review. We are delighted to receive such wonderful feedback about Paul and in particular that everything went as smoothly as possible for your boss. We take great pride in our people and look forward to sharing your feedback with Paul and the whole Hove team, thank you again.
5/5
GoogleI had an excellent experience with Kaan and Keeley at Hamptons selling my property. The team was professional, responsive, and supportive throughout the entire process. They kept me well informed at every stage and worked hard to secure a …
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with Kaan, Keeley, and the rest of our team at Hamptons. It was our pleasure to work with you and we are grateful for the opportunity to … More
1/5
GoogleIf you saw the amount of effort required to protect a tenants interest, it is utterly disgusting and shameful that Hamptons have a business. I’d not let a property through them nor let them manage my property. We had so many issues during the tenancy, like an alarm no one knew how to turn off for 2 days and then afterwards they made many claims that didn’t exist. Like picture hooks needed to be replaced that never existed all in the effort to extract as much cash from us as possible. This is not a good estate agent. I’d avoid at all costs.
Hi Shaun, Thank you for getting in touch. A good experience is important to us. Please send an email with your contact details to customercare@hamptons.co.uk so we can get back to you
5/5
GoogleTry and get Freya, honestly one of the best estate agents I’ve come across in the Sussex area, and I’ve met a lot…has a real get it done attitude and obviously genuinely cares. Highly recommended!
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleOutstanding customer service from Hamptons lettings in Hove. In a very quiet winter rental market we were looking for a family house in Hove. It took five months to find it and the despite contacting all the agents in the area only wonderful Hayley at Hampton's kept in regular weekly touch. She really understood what we wanted and worked tirelessly, above and beyond expectations, to find us our perfect home - exploring every possible avenue. And she found a house for us before it even came on the market! Without her help we wouldn't have made the move. Through the seven month process from initial registration to moving in, she was incredibly patient, efficient, helpful and absolutely lovely to deal with. We almost gave up but she did not and we're now in a beautiful home, all thanks to Hayley. The rest of team, Paul and Jessica also provided exemplary 5* service - highly recommended!
Thank you for leaving us a review. We take great pride in offering a high level of customer service and are delighted to hear that the team had such a positive impact on your experience with us. In particular it is fantastic to hear Hayley and Jessica supported you throughout the process and provided you a 5* service from start to finish! Thank you again, we look forward to sharing your review with the team.
1/5
GoogleI would leave zero stars if I could. Had my property on the market for 8 weeks with them, 3 of which were over the summer holiday. They undervalued initially then asked me twice to reduce the price despite an identical house selling for £75k more than they had valued mine at. Did nothing to pro actively market and seemed interested only in the commission they wanted to make. Then sent me an email telling me as I would not reduce the price any further they were withdrawing their services. Just abhorrent behaviour. DO NOT USE.
Thank-you for taking the time to leave a review. We apologise for the experience you have had with us and I understand these have been addressed with the Regional Director. Should you need us to look into this further, please send an email to Customercare@hamptons.co.uk
5/5
GoogleOn the recommendation of a friend i put my faith in Hamptons to sell my flat in Hove. This process is never easy at the best of times but Martina and her team in the Hove office met and dealt with any problems we encountered. Thank you so much guys. Best wishes, Richard
Thank you for the great feedback Richard. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Brighton and Hove was exceptional. The team will be pleased to read your review!
5/5
GoogleThe Lettings team at Hamptons in Hove has been fabulous. Paul and Anya have found us lovely tenants with their professional yet personal approach. They are both great communicators and have been very pro-active during the whole process. It has been a pleasure working with the whole team!
5/5
GoogleNicola was amazing at helping me find and rent a property near Seaford. She was quick to respond to everything and made sure the process moved efficiently. Thank you so much.
Thank you for taking the time to leave us a review Eleanor. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleThis is the second time we have used Hamptons to rent our property in Hove. At every stage in the process, Victoria our agent, went above and beyond what was expected of her to make sure that the house was ready for the tenants (we live overseas and had only just finished a renovation project when the tenants wanted to move in). She was flexible, responsive and made the whole process so easy and (as far as possible!) worry free for us. Based on what we have seen so far, we would not hesitate to recommend Hamptons, in particular Victoria, to anyone looking to rent their house.
Dear Simon, thank you for taking the time to leave us this excellent review. We love hearing about positive feedback and are so pleased to hear that you found Victoria to be so helpful. Kind Regards.
5/5
GoogleWe bought our new place through Hamptons and they were helpful and pleasant throughout. Special mention to Keeley Knights who was the main contact on the purchase and looked after us well.
Thank you for the great feedback John. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Brighton and Hove was exceptional. The team will be pleased to read your review!
5/5
GoogleOur experience of Hamptons as a letting agent has been great. They are very friendly but also very professional. They guided us through the process of letting our first home in Hove. We made a big move from Milton Keynes and they were understanding of this and helped us navigate some of the tricky deadlines along the way. Paul was always available to answer any queries we had and was always fun to speak to. Nothing has been too much trouble. The whole process being online has also been a joy and made things very easy. I am glad Hamptons are acting as our letting agent also as we know we are truly in safe hands. We would recommend Hamptons as an agent for anyone looking to let in the area.
Dear Pamela & Mark, thank you very much for taking the time to write such a kind review. I do hope that you have now started to settle nicely into your new home and enjoying all that Brighton & Hove has to offer. It really was a pleasure assisting you with your move and if we can be of any help in the future please do not hesitate to contact us.
5/5
GoogleExcellent experience letting as tenants. Anya was so helpful during our search and diligent/detailed orientated throughout. She made the whole process feel so smooth. We're very happy letting with Hamptons.
Thank you for taking the time to leave us a review Esme. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleRecently rented a place through Hamptons and had great service, especially from Anya Cumberworth. Anya was always lovely, and communicated with us in an open and honest way which was appreciated. She answered any questions promptly and we were never made to feel like a bother. Would 100% recommend Hamptons to a friend and would happily rent a property through them again.
Thank you for taking the time to leave us a review R. We are so pleased to know that the team provided you with a high level of service!
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