Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWell it’s been 2 weeks ago that my…
Well it’s been 2 weeks ago that my Facebook was hacked I emailed them every day about it. The person or persons who hacked my account said pay me $50 dollars an u will have ur account back I said no an then this week the same people or persons hacked my back card took out money an the Facebook don’t give a dam . I want something done !!!!! Oh if I could I would post pictures of everything on here if that would help u all out to do ur jobs .
Salena · 22 July 2023
★★★★★ 1/5
TrustpilotToo big for their own good
Facebook or Meta is one of those companies that have grown to become "too big to fail", so they behave as they like and it comes at a cost to their users. Unfortunately, they also know that people use their platform out of necessity, as they have such a big crowd on their platform. As they've become so big, they also have to automate allot of what they do, taking out the personal aspect of what is needed. For example, when reporting spamming, fake pages or what ever that goes bump in the night for the users of Meta, they tend to automate that part of the process and report back with that infamous "[...]We've taken a look and found that this content doesn't go against our Community Standards[...]", when clearly there is a problem that needs to be handled and in some cases, can be very dangerous and costly for the users if the scam or what ever the problem is is not handled and the user falls for it. This is also incredible dangerous for warding off fake news or false information as no one can report it as such, you'll always get ignored by them (or 99.9% of the time) and the dangerous and toxic content gets to poison their users for longer than it should be.Meta has also been fined multiple times for mishandling of user information, especially from the EU as they have been caught transporting user info to the US which allows the US government to access the user information as they are required by the US government to hand over all user data as a part of a supposedly national security. If you need any proof of this, simply Duckduckgo for it and you'll get everything you need.I could go on but the bottom line is, if I could, I would most definitionally ditch Facebook as it's toxic and dangerous, but as I stated above, it's a necessity for many so for me it's a necessary evil, or at least until another more wholesome alternative will be offered.
Vallio · 19 July 2023
★★★★★ 4/5
TrustpilotFacebook is a popular social media…
Facebook is a popular social media platform that has revolutionized the way people connect and communicate with each other. Its user-friendly interface, vast user base, and diverse features make it an attractive option for people of all ages and backgrounds. However, concerns about privacy, fake news, and addiction have been raised. Despite this, Facebook remains a go-to platform for staying in touch with friends and family, discovering new content, and engaging with a global community. Overall, Facebook has its pros and cons, but its impact on our daily lives is undeniable.
Abid · 19 July 2023
★★★★★ 1/5
TrustpilotDemocracy does not exist on facebook
Democracy does not exist on facebook. There is no freedom of speech as if they don't like it they restrict your facebook. I have written a complaint in regards to their operation both to their email address here in UK and to Steve Hatch. They have a choice if they believe in what Hitler did to the Jewish people and believe in communism or believe in Democracy. if they believe in democracy they should reactivate my account today. Lets see. will let you know. This will show if Steve Hatch is a communist and the modulators are as well if they don't. Facebook needs to change to bring back freedom of speech instead of acting like Hitler and China suppressing people.
John · 18 July 2023
★★★★★ 1/5
TrustpilotDelete your account before it gets hacked and you loose 20 years of experiences
My Facebook account was hacked last week, I had Google Authenticator and my mobile phone connected to the account - yet a hacker managed to get past these - using a VPN and disposable email addresses - no response from Meta - despite that the hacker has removed any access to my account recovery and to all my knowledge my account is now spewing hate speech or being used by a "like" farm or such. The Hacker now has access to 20 years of my personal messages to friends and family. No email address that answers? No customer service phone number? I even contacted Meta through Oculus - they told me that they cannot contact Facebook to forward my issue to the correct department! Insanity. Mr Zuckerburg, Meta is a disgrace: obviously being hauled in front of the US Congress and refusing a request to appear before the UK DCMS Committee means nothing to you, or your profit margins.FYI you can find my hacked profile at fb/pete.richardson.92(last number redacted) - my picture persists, yet the hacker has removed any reset options apart from their own hacked Hotmail email.The Hacker also disconnected my Instagram account with the same ID, which I still have access to! Having submitted a picture of myself holding my valid UK passport with matching picture to both FB and Instagram accounts, I got this automated message back:"Hi,We can’t give you access to this account or continue with your request because we haven’t received an acceptable ID that matches the information listed on the account. Thanks"UPDATE: Requesting a reset through Instagram has automatically suspended my account and marked it for deletion in 30 days, leaving my with zero options to appeal.Shameless.
Peter · 17 July 2023
★★★★★ 5/5
TrustpilotYears of learning Facebook
Years of learning Facebook - unintentional journeys into ' terrorist' cells and people smuggling groups ( thanks Shell Energy for requesting my presence - as if their incompetence was not enough) - not my job to 'out ' these 'threats' - however absolutely love 😍 the way , everyone uses it and all the other social platforms from government to royalty knowing of the issues rather than use their 'power' to affect positive change not by legislation and 'stickers' applied by algorithms ( I am assuming ) cannot imagine a human being paid to put a sticker on a flower coming out of cracked pavement with some meme message - to affect change protect children - stop using it , use the power to , boycott it and affect change - prevent not protect 'it ' or self interest . Mr Zuckerberg please take responsibility not create another bloody social media platform - there they all sit mithering about damage and lack of accountability instead of closing their accounts down or posting why there will be no further posts. I just read an article in the Mirror citing that 5 million reports of child abuse went unresponded which makes every user a colluder - this company cannot be so vaucous and above the law or ?
Suzanne · 14 July 2023
★★★★★ 1/5
Trustpilotbeen hacked and going round in circles…
been hacked and going round in circles trying to get back in to my account...the hacker has changed password took out my email address and i cant get back in...the system where it lets you add a new email address did not send me a code and now i see the hacker on my acount every day and cant do a thing about it ...emailed facebook and no reply got other people to report it ...no reply ..and my account and personal stuff is at risk of fraud...thanks Facebook!!!!! feel like they dont even care to help sort it ....
Nicola · 14 July 2023
★★★★★ 1/5
TrustpilotHad my account hacked
Had my account hacked, Can login. Tried getting a code sent 12 times the codes dont arrive. The last one did but when i put the code in the padge said not available. They state they have a chat to talk with someone to fix the problem. That is rubbish no such chat. They have this platform yet No one to help you
Lee · 16 July 2024
★★★★★ 1/5
TrustpilotFacebook: Where atheist ideas go to die
I am giving Facebook 1 star due to unfair censorship and restrictions on my account. As an atheist, I frequently share memes and posts that poke fun at religion or question religious beliefs. However, Facebook routinely removes my posts and restricts my account for 'violating community standards.' These posts do not promote hate or violence, they just express an atheist viewpoint.Facebook claims to support free expression, but that clearly only applies if you're a scammer or a religious person. Atheist and humanist viewpoints seem to trigger the censors and result in account penalties. I have had posts and comments removed and been blocked from posting and commenting in my favorite groups for days at a time just for sharing content that would not bat an eye if it were Christian or Muslim in nature.For a platform that is supposed to enable open sharing of ideas and bring people together, Facebook is happily quick to censor, shadowban, and restrict atheist and humanist members.
KittyCat · 10 July 2023
★★★★★ 4/5
Trustpilot"Facebook: Connecting People with Simplicity and Security"
I recently had the pleasure of using Facebook, and I must say, it exceeded my expectations in numerous ways. As someone who mainly used other social media platforms before, I am genuinely impressed with the features and opportunities that Facebook provides.Firstly, the user interface is incredibly user-friendly and intuitive. Navigating through the various sections of Facebook, such as the news feed, messenger, and marketplace, was a breeze. Additionally, the layout is clean and visually appealing, making it easy to find and engage with content.One of the standout features for me is the news feed. It provides a comprehensive and personalized overview of updates from friends, family, and pages I follow. Facebook's algorithm seems to have a good handle on my interests, as I consistently come across interesting and relevant posts. Additionally, the option to customize my news feed preferences ensures that I see the content that matters most to me.Another aspect that impressed me is the level of connectivity Facebook offers. It's effortless to find and connect with friends, both old and new. The platform provides various tools to interact with other users, such as liking, commenting, and sharing posts, as well as messaging and video calling. These features make it easy to stay connected with loved ones, regardless of distance or time zones.Facebook also stands out with its marketplace feature. It allows users to buy and sell items locally. I have found this to be a convenient and reliable way to purchase second-hand goods or find unique items within my community. The ability to ask questions, view seller profiles, and read reviews from other buyers ensures a safe and secure marketplace experience.Lastly, I appreciate the privacy settings and control Facebook gives its users. The platform allows for customizing privacy settings for posts, photos, and personal information. This attention to privacy and security makes me feel more confident and at ease when using Facebook.Overall, I highly recommend Facebook to anyone seeking a versatile and user-friendly social media platform. Its vast array of features, easy navigation, and emphasis on privacy make it an excellent choice for those looking to connect with friends, discover new content, and engage with their community. Facebook has quickly become an indispensable tool in my online social life.
Aamir · 5 July 2023
★★★★★ 3/5
TrustpilotI have been using Facebook for quite…
I have been using Facebook for quite some time now, and I must say, my experience has been nothing short of fantastic! Facebook has truly revolutionized the way we connect and engage with people all over the world. Here's why I love using Facebook:Seamless User Interface: The user interface of Facebook is incredibly intuitive and easy to navigate. Whether it's finding friends, joining groups, or exploring pages, everything is just a few clicks away. I appreciate how Facebook constantly updates and improves its interface to enhance the user experience.Extensive Networking Opportunities: Facebook has opened up a whole new world of networking for me. I can connect with friends, family, and colleagues effortlessly. Moreover, the platform offers various groups and communities where I can interact with like-minded individuals, share ideas, and discuss topics of interest. It's an excellent platform for expanding my professional network.Diverse Content: From engaging posts, photos, and videos to live streams and events, Facebook provides a diverse range of content to suit every interest. I enjoy scrolling through my news feed, discovering informative articles, entertaining videos, and staying up-to-date with the latest trends and news.Privacy Controls: Facebook prioritizes user privacy, and I appreciate the level of control they provide. With customizable privacy settings, I can choose who sees my posts, photos, and personal information. The transparency and options Facebook offers give me peace of mind while using the platform.
Jawad · 4 July 2023
★★★★★ 1/5
TrustpilotI had a negative review left of me…
I had a negative review left of me advertising something that I refused to sell to someone at a discounted price. I didn’t sell it. Nor was I rude.They have left me a 1 star review with no comment, so I cannot report the review.I want it removed as it’s not fair. Facebook are impossible to get hold of. They literally don’t give a hoot about their users, just taking in the ££££££££££££££££££££I dislike the injustice
I · 10 October 2023
★★★★★ 1/5
TrustpilotFacebook is constantly restricting my…
Facebook is constantly restricting my account. For giving too many ‘likes’ to people and pages (I assume, since Facebook NEVER tells me what Community Standards I have violated). There is absolutely NO WAY to appeal. The one page they direct me to says ‘This page doesn’t exist and may have been taken down’. Their AI moderators suck. I want Facebook in general and Mark Zuckerberg in particular to have the **** regulated out of them and to be fined enough to drive it into bankruptcy.
Bob · 18 June 2023
★★★★★ 1/5
TrustpilotFull of vile toxic content
Full of vile toxic content. Tried to delete account but, keeps telling me I need to do so through the account center, which I did but still can't delete. META is toxic.
Robert · 14 September 2026
★★★★★ 1/5
TrustpilotAccount was hacked
Account was hacked, after many attempts of using their system to recover it, I was simply going in circles. Nothing works, no email to Facebook or chat. They obviously don’t care or have computers running the whole show to save money. Small claims court is next. A few people have sued and won. With all the billions of so called users you would think someone could answer a phone or call back.
George · 31 December 2023
★★★★★ 1/5
TrustpilotI am a paying Meta Verified customer who…
am a paying Meta Verified customer who lost access to my Facebook account/page and repeatedly contacted Meta Support for assistance. I followed the recovery instructions provided, but the issue remained unresolved.
Chop · 19 September 2026
★★★★★ 1/5
TrustpilotThis is the poorest design social media…
This is the poorest design social media platform, bar none. Their support is inept and barely available. The Meta Business Center is extremely poorly designed and convoluted. Considering the amount of money they pay their team, and the supposed education level, one would expect more from this company. They clearly do not answer to anyone. Again, simply the worst social media platform.
Gen · 13 July 2024
★★★★★ 1/5
TrustpilotEveryday is Useless
Everyday, I’m loaded with ads and reels before I can see my friend’s postings. A huge distraction from what I’m on here for. A huge disappointment as a user since they started.
Tashieka · 11 September 2026
★★★★★ 1/5
TrustpilotWhat a garbage platform
What a garbage platform. I genuinely do NOT like the friend request feature where it tells me "Looks like you may not know this person blah blah blah" What a horrible feature. To top it all off there is the limit to how many message requests you can send in a day. I am definitely going to move to another platform because wow
Dalton · 23 January 2026
★★★★★ 1/5
TrustpilotUntrustworthy
Untrustworthy, that's all I have to say about them. When they shadow ban people arbitrarily because they don't like what they are saying, then this undermines the whole credibility of their platform.
Frederik · 8 September 2026
★★★★★ 1/5
TrustpilotFacebook is the most trashiest sight…trash
Facebook is the most trashiest sight ever! The sorry ass is kick you off for cussing, but they don’t wanna kick girls off for showing her ass her pussy your titties!!! and then they make it hard so you can contact them you gotta go through 50 different obstacles to try to contact them that you could never get a hold anybody the owner likes little boys PP’s I know it’s a little pedophile or
Jeff · 2 October 2023
★★★★★ 1/5
TrustpilotFacebook is billing me for no reason…
Facebook is billing me for no reason and I have contacted them about this more than 6 times and no answer i get solves it, they just refer to their "self help guidlines" with no explanation for their bill. Also more than one of the links they send are not active links, its very embarassing for them, but hey they dont care, they get their money anyway...
JESPER · 28 March 2024
★★★★★ 1/5
TrustpilotMeta is corrupted allowning porn escort…
Meta is corrupted allowning porn escort services see for your,is the reason it been said TIKTOK is going to take control once meta lose in court it coming and soon meta is going to be like MYSPACE it went down facebook is next tiktok is what up facebook it bore,it has been converted as a escort hooker huntpoint trash.
Noel · 19 August 2024
★★★★★ 1/5
TrustpilotCan't add photos
Cannot add photos as normally done for years. Why must I post them, or must make reels???? What are you doing facebook. You are running this for everyone. Not happy.
David · 19 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.