Trusted Agent profile · Hounslow
★★★★★
1,053 reviews across 2 platforms
269 Chiswick High Road, Chiswick, W4 4PU, Hounslow, W4 4PU
Winkworth's office in Hounslow, at 269 Chiswick High Road, is rated 4.0 out of 5 across 1,053 reviews on two platforms, including 161 Google reviews rated 4.7.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
GoogleI had the best experience with Winkworth, specially with Alistair Read, the agent that handled our moving out of the old flat. He was extremely professional and respectful when it came to scheduling viewings and showing concern on our needs. Pleasant approach, always polite and kind. I would definitely recommend Winkworth, and its professionals.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe were struggling to find a place to rent and was lucky to have found Alissa from Winkworth. Professional, empathetic, and caring, she was able to quickly secure a rental property that met our criteria. Highly recommend reaching out to them if you are looking for a best-in-class experience.
5/5
TrustpilotThe staff go the extra mile
The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)
5/5
GoogleAshley was exceptionally helpful and efficient when it came to finding a place from overseas. Highly recommend this office.
1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Thank you so much for your kind words!
5/5
GoogleWe found exactly what we were looking for with Winkworth, Ashley Parsons understood our requirements instantly, and showed us exactly the propery that we struggle to find with other agents, she was very assistive and honest on explaining all the processes, and super quick in responding to any query we had. I'd definitely recommend Winkworth and Ashley to anyone will be looking for a property to rent.
1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
1/5
GoogleWinkworth Chiswick are thieving liars and use their corporate status and the fact they are a franchise as a way to avoid the buck! Still have not had my deposit returned since I moved out in 2014 and it was not even registered !!!! Apparently they have had company changes so no one knows anything. No one returns emails! Being reported! Please stay away!!!!!!!!!!!
1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Thank you for a great review, Charlie!
5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
4/5
GoogleThanks Ashley and winksworth for a hassle free move to a new flat! Appreciate your support!
4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
5/5
GoogleI would highly recommend Winkworth. When I first enquired about rental properties I spoke to someone in sales who was also extremely knowledgable in lettings. He was able to advise me and got me booked in for viewings the same day. I have since moved in to the flat I rented through them and can say the whole experience was completely stress free!
5/5
GoogleTerrific personal service and support in finding a wonderful new flat in Chiswick - couldn't have asked for a more personal, engaged service. We are truly delighted with the help from Alissa Sammassimo who couldn't have done more for us. Thank you !
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
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