Trusted Agent profile · Hounslow
★★★★★
1,053 reviews across 2 platforms
269 Chiswick High Road, Chiswick, W4 4PU, Hounslow, W4 4PU
Winkworth's office in Hounslow, at 269 Chiswick High Road, is rated 4.0 out of 5 across 1,053 reviews on two platforms, including 161 Google reviews rated 4.7.
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
5/5
GoogleI rent flat from chiswick office and service was great and Ashley was amaizing it was pleasure meeting her she was prifessional. Ill deffenetly recomend to friends to rent property from here.
1/5
GoogleIf i could give negative stars than I would as they are that bad. No communication AT ALL, complete lack of empathy, rude to tenants (which I formally companied about and then nothing really happened...) and just a complete lack of care overall. When we left our rented flat and started the deposit return process, they suddenly went quite. It's been 2 months and no amount of calls or emails will get them to respond and now we're in limbo waiting for our money to be returned to us. It's just unprofessional and lazy. Do not rent with these guys - they will not be helpful at all!
5/5
GoogleWe were lucky to come across Winkworth when beginning our house search. We didn't know Chiswick very well yet Richard sussed what we were about and came up with loads of useful and relevant information about the area and the property options. I don't normally write reviews but i have to say that all the properties he proposed were worth viewing, the appointments were thoughtfully organised around our needs and his advice and updates were speedy and spot-on. As things turned out, we didn't buy through Winkworth which was a shame, because their efforts deserved it.
5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
5/5
GoogleAnnie was very helpful in a recent flat move. Very professional and willing to help at all times.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt was a difficult process because of our buyers but Alastair was professional throughout and made it a successful sale. Very happy with his service and that of his colleagues. Would recommend.
1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Thank you!
5/5
GoogleGreat experience, excellent service from Jordan Caskie, knowledgable, calm, attentive and great support during the process of buying - takes the stress out of buying! Special thanks also to Allison Steele
1/5
TrustpilotDiscourteous and Unprofessional
Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
4/5
TrustpilotGreat experience with Winkworth as tenant
Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.
5/5
GoogleHaving used Winkworth to market our sale through the Covid crisis I would not hesitate to recommend their services to other owners. They have been very proactive and although the initial sale fell through due to a chain collapse, this did not deter them to find an alternative buyer within 2 months of re-marketing, in a difficult market. An excellent service from the whole team.PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat team and always efficient and…
Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.
Thank you so much for taking the time to leave an excellent rating.
5/5
TrustpilotA good experience in buying and letting !
We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.
5/5
GoogleMany thanks to Ashley and the Winkworth Chiswick team for assisting in finding and renting a flat from abroad at very short notice. Excellent service, highly recommend !
5/5
GoogleI have been in my current flat nearly 3 years now and am very grateful for the support I have received in maintaining the flat in that time, especially since the pandemic. The team has been immensely responsive and supportive in what is a challenging time for all people. Janie and Alistair in particular have been an immeasurable help. Recommend this team very highly!PositiveResponsiveness, Quality
5/5
TrustpilotFast responses
Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotHigh quality and fast service
Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.
4/5
GoogleOur Winkworth's agent Mandeep Dhillon was very helpful arranging our new place in Chiswick. Everything went smooth, well. She provided a good and professional service!
5/5
TrustpilotFantastic experience working with Aaron…
Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.
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