Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
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5/5
GoogleI've had a great experience with the team at Shaw & Co in Heston.
Sheetal from the sales team was fantastic throughout the sale of my property - always friendly, helpful and quick to follow up, keeping me updated at every stage.
Binda from the property management team was equally brilliant during the year she managed my property. She handled all the communications with the tenants and dealt with any issues quickly and efficiently, often without me even needing to get involved.
PJ and every member of the Shaw & Co team were always prompt in helping with any queries and were very professional and approachable.
Overall, everyone has been a pleasure to deal with and the service has been great from start to finish. I'd definitely recommend Sheetal, Beena, PJ and the whole team to anyone looking for a reliable and professional sales or lettings agency.
Yasmin Β· 10 September 2026
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5/5
GoogleI had an excellent experience with Shaw & Co Estate Agents. The whole team was professional, helpful, and made the process smooth from start to finish.
A special thank you to Sheetal, whose communication skills were outstanding. She kept me informed every step of the way, responded promptly to all my questions, and made sure everything was handled efficiently. Her friendly, professional approach made the entire experience stress-free.
I highly recommend Shaw & Co Estate Agents to anyone looking for reliable and professional service. Thank you to the team, and especially to Sheetal, for the excellent support!
Jitendrasing Β· 10 August 2026
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5/5
GoogleI recently sold my property through Shaw & Co Estate Agents in Heston, and I honestly couldnβt be happier with the service I received.
I would like to say a huge thank you to the entire team at Shaw & Co, especially Pav, Sheetal, Alfie and PJ. They were incredibly helpful throughout the whole process, always available to answer any questions I had and kept me fully updated every step of the way.
The whole team worked with great efficiency and professionalism, making what can often be a stressful process feel much easier and more straightforward.
If youβre looking to sell your property, I would 100% recommend Shaw & Co. They are an amazing estate agent and a fantastic team who genuinely care about their clients.
Thank you again to everyone at Shaw & Co for all your hard work! π
Nadeem Β· 10 August 2026
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5/5
GoogleI cannot recommend Deepak Jangra highly enough. After my previous mortgage broker was unable to help me, my friend, Sheetal Suri at Shaw & Co Estate Agents, recommended Deepak, their in-house mortgage broker, and I'm so grateful she did.
From day one, Deepak went above and beyond. My mortgage application was far from straightforward, but he never gave up. He guided me through every step of the process, always explained everything clearly, gave honest and valuable advice, and was always there to answer my questions and put my mind at ease.
What really stood out was his dedication, knowledge, and determination. He made what felt impossible become possible, and thanks to his hard work, I was able to secure my mortgage. I also learned so much from him throughout the process, which gave me a lot of confidence and understanding.
If you're looking for a mortgage broker who genuinely cares, works tirelessly for his clients, and delivers outstanding service, Deepak is the person to go to. I would strongly, strongly recommend him to anyone without hesitation. Thank you so much Deepak, for everything you did for us!
Sweetie Β· 10 August 2026
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5/5
GoogleHighly recommend Shaw & Co. for their service and professionalism throughout the entire process. A special thanks to Prabhjot (PJ) for being so helpful, responsive, and supportive from start to finish. The timely replies, and clear guidance made the whole process feel smooth and straightforward. Really appreciate the time and effort taken to answer all of our queries, and it was a pleasure dealing with such an approachable team.
Kiransha Β· 3 October 2026
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5/5
GoogleBuying my first property was a huge milestone and I genuinely couldn't have asked for a better team to help me through the process.
A special thank you to PJ, who was there for me right from the very beginning. PJ supported me throughout the entire journey, always being approachable, patient and willing to answer my questions. As a first-time buyer, that level of support meant a great deal to me.
I would also like to thank Jindra for everything she did throughout the purchase. She was professional and patient even when the process wasnβt always straightforward. She did a great job coordinating with everyone involved and made sure I was kept informed along the way. I really appreciate the effort she put in behind the scenes to help get everything over the finish line.
A big thank you as well to Sheetal, who was always so positive, kind and welcoming whenever we interacted. Her friendly attitude and reassuring approach made the experience smoother
Together, they make an outstanding team. I always felt I was in safe hands. I am truly grateful for all their support in helping me purchase my first home and would highly recommend them to anyone looking to buy a property.
Prasanna Β· 10 July 2026
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5/5
GoogleI am very impressed by the hard work and knowledge of Sheetal who sold my partner's flat quickly and for a reasonable price even though the flat was in a very poor condition. Sheetal's hard work ethic really impressed me.
Thank you Sheetal for making selling the flat a simple and reasonable process.
Sheetal also arranged to have the garage emptied. This was much appreciated because I do not know the area and had no other local contacts to help me
Pam Β· 10 June 2026
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5/5
GoogleI couldn't be happier with the service i received throughout the sale of my property. From start to finish the whole process was handled Professionally with excellent communication.A special thank you to Alfie sheetal and Pj who were exceptional. Their dedication, knowledge and friendly approach really stood out.
I would highly recommend shaw and co to anyone looking to sell their property. One word .. OUTSTANDING !!!
Steven Β· 10 August 2026
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5/5
GoogleWe recently sold our flat through shaw and co and our entire experience has been absolutely fantastic. Sheetal Suri did the initial valuation and was very polite and informative about the market and how shaw and co would handle the process if we did choose them. Having met a few other estate agents I was convinced that this firm would be the best to go with.
We landed an offer within a couple of viewings and from offer accepted to completion Jindra Lall was at hand. She was always assisting us and enabled us the close the transaction quickly. We are really pleased with our whole experience of dealing with shaw and co and would not hesitate to recommend them for any sales.
Marilyn Β· 10 May 2026
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5/5
GoogleShaw and Co were the agents for the probate sale of our family home. Alfie, Jindra and Pav were our main points of contact and were professional and thorough. The process itself was particularly long, which was mostly down to the buyers side - Pav was always available to answer our questions and kept us informed of any progress and status regularly.
The whole team were instrumental in coordinating between the various parties and getting us to completion.Thank you.
Mark Β· 10 May 2026
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5/5
GoogleWhen my parents wanted to put their house up for sale we contacted a few estate agents to come and value the house. Pav Lall (Director for Shaw & Co Heston) was by far the most professional and prepared person out of everyone who came, providing numerous comparables and evidence to back up the valuation he was proposing. He took time to understand what my parents were looking for and his warm and friendly nature just shone through in every aspect. Pav was proactive at every step. He's probably dealt with people like me who ask a million questions over a thousand times, but nothing was too much trouble for him. He's a genuinely good estate agent, but more than that he's a genuinely good person.
And speaking of genuinely good people, Sheetal Suri was also as equally exceptional. She supported us every step of the way, took charge of the whole process of viewings as well as (again) my many questions I had once we had an offer accepted. Nothing ever seemed like a hassle for her either and getting her on the phone provided instant reassurance in a process which can be extremely stressful.
I wouldn't hesitate recommending these guys at all, you can't put a price on top quality agents, they are the best of the best!
Thank you guys!
Pav Β· 10 April 2026
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5/5
GoogleI have been a tenant of Shaw & co for several years. I have a great positive experience with with the TEAM. Especially, Binda Rai is very helpful and a professional staff. She was very quick in response and to resolve any raised issues within a day. She is a great asset to the company.
John Β· 10 September 2026
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5/5
GoogleShaw & Co made the process of selling so much less stressful than it might have been. From the first contact I felt I was in safe hands, with helpful advice along the way to a quick successful sale. In particular, Pav and Alfie were communicative and helpful at every step. Highly recommended.
Michael Β· 10 September 2026
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3/5
GoogleMy experience as a first-time buyer was definitely a rollercoaster, but in the end I was able to secure a home that I truly love. Thank you to the whole team, and a special thanks to my mortgage adviser, Deepak, for guiding me through every step of the process and answering all my questions with patience and care. He made what could have been a very stressful experience feel smooth and reassuring.
I truly appreciate his hard work and dedication. Deepak is an excellent mortgage adviser, and I highly recommend him.
Tara Β· 10 February 2026
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5/5
GoogleBuying and selling a property can be stressful. I Instructed Shaw and Co to be the sole agent so sell my late father's property which was under Probate. Sheetal Suri the Senior Property Consultant, was absolutely amazing during the whole process from start to finish. Sheetal advised me on the Probate lawyer and Solicitor's to use for the sale of my late father's property. Sheetal kept me update through the who process with regular updates throughout. I would strongly recommend Shaw and Co for all property related issues, weather you are selling, buying or renting. I just want to thank Sheetal for an amazing job she done for me. She is a real assent and a credit to Shaw and Co and the property industry.
Rajan Gill
Rajan Β· 10 February 2026
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5/5
GoogleWe had a great experience with Shaw & Co Estate Agents. The service was professional, friendly and very helpful throughout. A special thank you to Alfie and Jindra for their excellent support, communication and attention to detail. They made the whole process smooth and stress-free. Highly recommended! βββββ
Mefern Β· 10 September 2026
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5/5
GoogleOutstanding Service from Sheetal at Shaw & Co.
I had the pleasure of working with Sheetal Suri during the sale of my property, and I couldnβt be more impressed with her professionalism, persistence, and communication. Sheetal consistently went above and beyond to keep all parties informed and aligned, even during challenging parts of the process.
She remained calm, solution-focused, and incredibly responsive throughout, always acting in the best interest of her client while maintaining a respectful and collaborative approach with everyone involved. Her dedication played a key role in moving the transaction forward.
If you're looking for someone reliable, proactive, and genuinely committed, I highly recommend Sheetal and the team at Shaw & Co. An absolute credit to her profession.
S Β· 10 January 2026
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5/5
GoogleNow that Shaw & Co estate Agents have successfully sold my property in TW3, it is only right and proper that we take a moment to highlight the key people who made this nightmare of a process, remotely bareable. Big thank you to the professionals at Shaw & Co, Jindra and Archie who chased the buyers and their solicitors for almost 8 Months! But the biggest thank you to the best agent contact EVER - Sheetal. Sheetal is the most personable and professional person you will meet and never gives up even in the most dire of situations.
Thank you so much Shaw & Co team but special thank you to Sheetal.
Kind regards - Baz
Basil Β· 10 January 2026
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5/5
GoogleExcellent experience selling with Shaw and Co.
Dealt with Pav, Sheetal and Alfie who were all great. They have genuine market knowledge compared to other agents in the area, which is clear to see from the first phone call. The whole process from start to end was quick, easy and precise. Will definitely use them again.
Raajpaul Β· 10 July 2026
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5/5
GoogleI had an absolutely brilliant experience with Shaw & Co Estate Agents, thanks to the amazing support from Alfie and Jindra. From the very first viewing all the way to completion, they were professional, friendly, and genuinely helpful. Nothing ever felt like too much trouble, and they made every step of the process feel smooth and well looked after.
Iβve viewed many properties with various agencies in the past, and Shaw & Co really stood out. Alfie in particular has always been incredibly patient and knowledgeable, and you can tell he truly cares about finding the right place for you. The customer service from the whole team has been exceptional, easily some of the best Iβve experienced.
Iβm genuinely impressed and would highly recommend Shaw & Co, especially Alfie and Jindra, to anyone looking for an estate agency thatβs supportive, reliable, and a pleasure to work with.
Benny Β· 10 December 2025
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5/5
GoogleI want to thank Shaw Estate Agents in particular Alfie, Jindra and Sheetal.
They helped us from day one, answering our calls, liaising with the solicitors. They were absolutely amazing in every way and we can't recommend them highly enough.
So professional in their dealings in how they communicated daily with us and when having issues with solicitors, were so reassuring and encouraging.
Brilliant company and would definitely use them again for either buying or selling.
If you are looking for an Estate Agency, Shaws Estate Agents are simply the best!
Thank you Alfie, thank you Jindra, thank you Sheetal.
What a support you all have been to us, making sure we would get what we wanted.
Thank you so much to all of you!
You are all amazing.
And we are truly grateful.
Margaret Β· 10 December 2025
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5/5
GoogleFrom the moment I met Sheetal I knew I was going to instruct Shaws to carry out the sale of my recently deceased friendβs flat. She was understanding of probate & all that that entails & knowledgeable of local prices & sales etc. Once the property was under offer Jindra kept me fully updated & was very patient with the timescales. Thank you to the whole team.
Caroline Β· 10 March 2026
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5/5
GoogleAbsolutely brilliant- 5 stars is not enough!!
Mrs Sheetal was fantastic start to finish. Professional, friendly, always replied quickly and helped us to get our dream home. She handled everything smoothly even when things got difficult. We are so grateful - thank u Sheetal! 100% recommended
Marta Β· 10 August 2026
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5/5
GoogleI struggled to sell my flat for months via an online agent so I turned to Shaw & Co who were local to me. I was not disappointed. They acted quickly and efficiently and I received an offer which I accepted within a few weeks of instructing them. Many thanks to Sheetal, Jindra and other members of the team who kept me in the loop and made sure the sale was progressing to completion. I would recommend them to anyone looking to sell their property.
Karolina Β· 15 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.