Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service we have received from Harry Pearson at Savills has been exceptional. His communication throughout the entire process from start to finish has never faltered and he proactively kept us in the loop at all times. We’re so grateful to him for his help & support!
Helen · 13 November 2020
Agent replied · 12 November 2024
Dear Helen, Thank you so much for reviewing Harry’s service and I am thrilled your experience of Savills was so positive. Best wishes Christopher Bramwell (Head of West London Residential - Savills)
★★★★★ 1/5
TrustpilotComplete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
Anon · 7 February 2021
Agent replied · 22 October 2024
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotSavills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Sally · 9 June 2021
Agent replied · 22 October 2024
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
★★★★★ 5/5
TrustpilotSomething of a Trial
Selling my house has been something of a trial with three successive sales falling through, Covenant hurdles to jump and Covid to navigate. Savills have stuck with me throughout, remaining thoughtful, amenable and thorough in their arrangements. I am pleased to have instructed them.
Sally · 8 June 2021
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review, Sally. I’m delighted you are pleased and that we are able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotIt was great working with Oliver…
It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.
Chong · 22 July 2023
★★★★★ 5/5
TrustpilotSavills St John’s Wood
Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.
Charlene · 5 October 2021
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team
★★★★★ 1/5
TrustpilotNot interested in handling my sale
Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.
Christopher · 10 January 2023
Agent replied · 22 October 2024
We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.
★★★★★ 5/5
TrustpilotPaige Ford
Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour
Shiva · 23 September 2021
Agent replied · 22 October 2024
Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige
★★★★★ 5/5
TrustpilotThe Savills team did a brilliant job…
The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.
Chris · 3 December 2019
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 5/5
TrustpilotCompliment to Yato
Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.
Dr · 26 March 2024
★★★★★ 5/5
TrustpilotA worry free journey with exsperts that really care and have high standards
They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.
Maureen · 1 September 2023
★★★★★ 5/5
GoogleFantastic, professional service all around. Have used them twice for letting in the area, and both times my family and I were extremely pleased with the entire process. We would not hesitate to work with the Savills team again (letting or buying), and specifically David has fabulous. Highly recommend.
Will · 14 November 2019
Agent replied · 12 November 2024
Thank you for your kind words, for using Savills twice and taking the time to post a review. I’m delighted you were pleased with our service . Best wishes, Christopher Bramwell (Head of West London residential)
★★★★★ 5/5
GoogleLiz from Savills provided a very professional service in dealing with both myself and the purchasers. She was able to bring along the right buyer and persuade them to pay a fair price.
Neil · 13 November 2022
Agent replied · 12 November 2024
Dear Neil,
Thank you so much for providing a review of the service received by Liz at Savills and I am thrilled to hear she provided a fantastic result on the sale of your home.
Best wishes, Christopher Bramwell, head of Savills West London residential
★★★★★ 1/5
TrustpilotDamp issues in rented flat
We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.
Anna · 27 November 2024
★★★★★ 5/5
TrustpilotFrom the very beginning I felt valued
From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams
Louis · 16 March 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team
★★★★★ 5/5
GoogleWe were delighted by the experience with Euan, Harry and Justin at Savills Chiswick. They were driven to get results, very responsive and gave frequent feedback. They were also very personable and easy to deal with. They completed the sale quickly in an uncertain market. A great result.
Jonathan · 14 November 2019
Agent replied · 12 November 2024
Thank you for taking the time to review our service and post a review. I’m delighted you were pleased with Savills Chiswick team. It really helps us to review our performance and ensures our service is the best it can be. Best wishes, Christopher Bramwell (Head of West London residential)
★★★★★ 1/5
TrustpilotIt’s been 25 days since we moved out of…
It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively
Peter · 30 May 2019
Agent replied · 22 October 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
GoogleWe recently moved into our lovely new rented flat under very stressful circumstances due to pandemic uncertainty, but David Warren at the Chiswick branch was really helpful and got us through the experience in one piece. Thanks very much!PositiveQuality, Professionalism
Katie · 13 November 2021
Agent replied · 12 November 2024
Thank you for taking the time to review us Katie, I'm thrilled you had a good experience with David. We hope you enjoy your new home. Best wishes, Henny, Head of Lettings
★★★★★ 5/5
TrustpilotExceptional Assistance and Support from Savills During the Purchase Process
I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.
David · 6 June 2023
Agent replied · 22 October 2024
Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.
★★★★★ 5/5
TrustpilotQuite simply, everything you'd want from an Estate Agent
I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.
Mark · 9 March 2020
Agent replied · 22 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
★★★★★ 1/5
TrustpilotService - 0 star
What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.
Abbas · 15 November 2022
Agent replied · 22 October 2024
We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.
★★★★★ 5/5
TrustpilotI enjoyed working with the Savills team…
I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.
Chris · 2 May 2023
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotA very efficient and professional…
A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.
Stephen · 8 July 2022
Agent replied · 22 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotTom Wharton very communicative
Tom Wharton very communicative, and generally Savills responded promptly to my questions.
Mike · 24 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
