Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with RPS Estates and was particularly impressed by the exceptional service provided by Amritpal Khella. From start to finish, Amritpal demonstrated outstanding professionalism, in-depth knowledge, and a genuine commitment to ensuring a smooth and stress-free process.
His customer service was second to none, always available to answer any questions, providing clear and helpful guidance at every stage. He was more than happy to accommodate a second viewing, which gave us confidence in our decision. Thanks to his proactive approach and attention to detail, the entire sale went through seamlessly.
I highly recommend Amritpal Khella and RPS Estates to anyone looking for a reliable and dedicated estate agent. Their expertise and customer-focused approach made the entire experience truly exceptional.
Kam · 9 April 2025
Agent replied · 23 May 2025
Thank you for such an amazing review and will pass this onto Amritpal.
★★★★★ 5/5
GoogleAs a meticulous first-time Landlord that scrutinizes the finest detail, I have been very impressed with how Harmit and the team marketed my property for Let, to finding and vetting the particular type of tenant I was looking for, and now managing the property leaving me to manage my life! Needless to say, Harmit exceeded my expectations whilst addressing every query I had, from advising on potential property upgrades, to explaining details and legalities of contracts and to finding the highest calibre of tenants. I was always kept updated and informed even at times outside of office hours. I have nothing but praise for Harmit's professionalism, customer service and most of all knowledge - he is a gem to the RPS team!!
Ranjit · 30 December 2022
Agent replied · 29 December 2024
Thanks Ranjeet
★★★★★ 1/5
GoogleI have had the pleasure of working with RPS & have nothing but positive reviews for them. They were attentive to my wants & was very informative in fields I was unaware of. A special thank you to Amrit for providing a bespoke service, he was very supportive and accommodating to my ever changing time frames, Sorry again pal & Thank You !
UPDATE:
After ringing in and requesting to liaise with Amrit, I was informed he cannot help me and to speak with another member, Unfortunately after asking politely for a phone call back from Amrit, I was responded to with a harsh tone about how this is not going to happen which immediately has put a sour taste with RPS. Certain members make a difference to a company and I will not work with anyone who cannot conduct business in a professional manner.
Jusmeet · 23 October 2022
Agent replied · 22 October 2024
Jusmeet thanks for the feedback, most appreciated and will pass your feedback to Amrit.
★★★★★ 5/5
GoogleWe definitely recommend RPS agents. Their service is fantastic and very professional. we have been hunting for a good place since January this year and until April we were not able to find one. It was by chance I called Mohammed from RPS and I would really recommend his service to anyone. Due to his many years of professional experience and his good relationships with the landlord, he was able to secure the apartment for us. He was quick and very transparent and professional. We just had 4 days left to move from the previous place and due to Mohammed's sincere and out-of-office work, he ensured we get the keys on time and move in at the right time. we can't thank enough the RPS team and Mohammed for the service. on the day of move, Mohammed handed over the keys and all the necessary documents.
Thanks Mohammed for all your efforts and you are a great asset to RPS.
John · 23 October 2022
Agent replied · 22 October 2024
Really appreciate your review John, thanks
★★★★★ 5/5
GoogleAs a meticulous first-time Landlord that scrutinizes the finest detail, I have been very impressed with how Harmit and the team marketed my property for Let, to finding and vetting the particular type of tenant I was looking for, and now managing the property leaving me to manage my life! Needless to say, Harmit exceeded my expectations whilst addressing every query I had, from advising on potential property upgrades, to explaining details and legalities of contracts and to finding the highest calibre of tenants. I was always kept updated and informed even at times outside of office hours. I have nothing but praise for Harmit's professionalism, customer service and most of all knowledge - he is a gem to the RPS team!!
Ranjeet · 23 October 2022
Agent replied · 22 October 2024
Thanks Ranjeet
★★★★★ 5/5
GoogleAbsolutely delighted with the outstanding service provided by RPS, especially with Harmit! From start to finish, Harmit's expertise and dedication made our home-buying experience exceptional. RPS, with Harmit at the helm, demonstrated professionalism and efficiency, making the process smooth and stress-free. Highly recommend their services for anyone seeking top-notch real estate assistance. Five stars for RPS and a special shoutout to Harmit!
Ajay · 25 February 2024
Agent replied · 22 October 2024
Thank you very much Ajay
★★★★★ 5/5
GoogleI recently worked with RPS Estate Agents for the sale of my property, and I am extremely satisfied with the service I received. I want to extend my heartfelt thanks to Harmit Bansi for his exceptional support throughout the process.
Harmit consistently kept the lines of communication open, ensuring I was informed and reassured at all times. His professionalism and patience were evident, especially when dealing with my occasional meltdowns.
His dedication to providing excellent service and his proactive approach made the entire process smooth and manageable. I highly recommend RPS Estates and specifically Harmit Bansi for anyone looking to buy or sell a property. Thank you, Harmit, for your unwavering support and excellent service!
Gavin · 24 July 2024
★★★★★ 5/5
GoogleUsed RPS to sell a property in the Heston area and was impressed at how responsive they were. With stamp duty freeze deadlines and a few issues with buyers dragging their heels, RPS marketed the property to get us multiple offers and worked hard to get the house sold by our deadline.
They returned calls and messages very quickly and we always felt they 'cared' - the property sold for exactly what we wanted and it was a pleasant experience.
I would recommend them - if you have a house to sell, they are your people! Thank you RPS, especially Harmit and Amrit.PositiveResponsiveness, Professionalism
Akhil · 23 October 2021
Agent replied · 22 October 2024
Akhil… thank you very much for going out of your way to send us such a lovely review. Really appreciate it.
★★★★★ 5/5
GoogleOur experience in getting our house sold was smooth from start to finish, Harmit from RPS helped us along all the way and kept in contact when needed which greatly helped myself and my father whilst conducting this sale. There was great communication throughout the process and all in all a great service. I would recommend RPS to anyone and if you are going to go, I would recommend Harmit as he was a great help through this.PositiveResponsiveness, Quality, Professionalism, Value
Raj · 23 October 2021
Agent replied · 22 October 2024
Thank you very much really appreciate the feedback
★★★★★ 5/5
GoogleHaving had some relatively poor experiences with other estate agents I was pleasantly surprised with how how engaging, pro-active and knowledge the team at RPS estates where. This was mainly underpinned by Amrit who took a very personable approach to helping me and my family so thank you Amrit. I would recommend RPS to anyone looking for a well run team who put their customer at the centre of their approach.
Jaiveer · 23 October 2022
Agent replied · 22 October 2024
Hi Jaiveer, we really appreciate the feedback and will also inform Amrit. Thanks again
★★★★★ 1/5
GoogleAvoid this agency the director kabir babber does not give tenants there deposit back and trys to keep tenants money he makes excuses saying it takes 3 months for them to get deposit back even when i the landlord have agreed for the tenants to get their deposit back in full.
I would not recommend this estate agent to anyone, they play ball and fire with landlords and tenants money.
I have seen so many staff in this office come and go, because the the way the staff are treated and the staff have seen how this management play with landlords and tenants moneys
Please avoid at all costs.
Avoid this estate agents , bunch of liars and money scandling .
In response to agent reply
The DPS certificate you gave to my tenants show its in an INSURED scheme this means you as agents hold the deposit and you have not given this to DPS ,i also have proof of this.
To be honest a person by the name of Mohammad Butt messed me about alot whilst he was working for this company
Gurdeep · 9 November 2024
Agent replied · 22 October 2024
It’s a shame that this has been posted on Google, as Landlords and Tenants are informed before the tenancy begins. All deposits are held via DPS (Deposit Protection Service). We do not hold deposits and never have since being in business for the past 13 years.
Please call us at your convenience to discuss further.
★★★★★ 5/5
GoogleHani and the team are super professional I was not having any luck with other estate agents just kept messing me about with false promises I came to rps estate agents and within a month or so I moved in to my new home couldn’t be more happy thank you Hani and all the rps team are a life savers
Lee · 4 January 2025
★★★★★ 5/5
GoogleThorough, Fast & Efficient. As a business, our demands change constantly. Having to source some space urgently for the winter peak we reached out to RPS to help provide us with some options. We was greeted by Amrit who assisted us through our entire request & helped place our operations to get set up before expected. Thank you Amrit & RPS.
Flostream · 23 October 2022
Agent replied · 22 October 2024
Thank you very much for the feedback which we really value and will also pass this onto Amrit
★★★★★ 5/5
GoogleI would like to say what a brilliant customer service and team they have at RPS Estates.
I recently brought a property from RPS Estates and Noman Butt and Harmit Bansi were awesome in providing a great quality service and being very helpful in seeing me through to the finish.
I would highly recommend using RPS as they have been terrific.
Abdul · 23 October 2022
Agent replied · 22 October 2024
Thank you for the review Abdul
★★★★★ 1/5
GoogleThis agency is a fraud. They will pretend in the beginning and be professional because they want you to rent with them. However, when it is time for them to give you your deposit back they are rude and disrespectful, hanging up the phone on you or ignoring your emails altogether. When Muhammad was there, he was professional, however the women who work there have no idea what manners is and have no class.They are liars, cheats and scammers. I have reported them to Trading Standards and I hope they fine and close them down.
Peta · 23 October 2023
★★★★★ 5/5
GoogleI've had a lovely time working with RPS Estates. Their team went above and beyond to understand my family's needs and preferences. Harmit was especially passionate, providing invaluable guidance throughout the process. Thanks to his dedication, we now have a clearer vision of our housing goals, bringing us one step closer to securing our dream home. I highly recommend to anyone seeking top-notch service and support in their real estate journey.
TheLastingHD · 25 April 2024
★★★★★ 5/5
GoogleHi,
Just wanted to add my few words. I would recommend RPS to everyone. I have had no issues at all with them. On the contrary they have been great agents. Any time I have had any issues with the rented property it is seen to promptly in a professional manner. No complaints at all. I have been dealing with a lovely lady called Simran on couple of things with the property and all I can say is GREAT CUSTOMER SERVICE from her. 5stars from me. She does understand and gives her time and is a great help.
Rajinder · 23 August 2024
Agent replied · 22 October 2024
Thank you
★★★★★ 5/5
GoogleHarmit Bansi from RPS Estates was very professional, very knowledgeable and was friendly. He was very helpful throughout the whole process and the sale went smoothly from start to finish. They provided very good service. I would happily recommend them to my family and friends...
I wish all the success and blessings towards Harmit and his company..
S · 23 October 2022
Agent replied · 22 October 2024
Thanks so much for this review
★★★★★ 5/5
GoogleSimran was amazing in helping me find a new house. She understood my needs, was always available to answer my questions, and made the whole process stress-free. Her market knowledge and negotiation skills ensured I got a great deal. I highly recommend Simran for anyone looking to buy a home. Thank you, Simran, for your fantastic support.
Nikhil · 23 August 2024
★★★★★ 1/5
GoogleI am in the same situation as another ex tenant Nadeem Shaikh, I am struggling to retrieve my deposit for a property I vacated over a month ago now. All was agreed by both parties to return my deposit with a deduction for some additional cleaning. Like Nadeem their lack of communication is terrible. It looks like I will have to goto court as they are not responding.
Absolutely TERRIBLE.
Arran · 23 October 2023
★★★★★ 5/5
GoogleI recently sold my house with RPS Heston office and can’t thank them enough. Kabir and his team services were excellent throughout, making my sale and purchase as smooth as possible. Kabir was always on hand to deal with any queries I had , and I can’t recommend their services enough. Thank you so much Kabir and all your team for all your help.
Jashanjot · 25 February 2024
★★★★★ 5/5
GoogleFrom the initial valuation of my property to the completion of sale, RPS Estates have been absolutely incredible, each member of staff that I have experienced has been professional, friendly, honest, and supportive through what could’ve been a very long-winded, stressful experience in such a tough market.
I cannot fault the hard work of Kabir, Harmit and Mohit , each performed their roles in selling my property brilliantly. I believe that if we would’ve sold with a different agent we would not be in the position that we are now.
I highly recommend RPS. They have a fantastic track record with so many happy customers and it’s clear why.
A · 25 February 2024
Agent replied · 22 October 2024
Thank you very much for this very kind review
★★★★★ 5/5
GoogleDear Simran, It was my good luck to meet you . I searched a lot for comfy house but it didn’t work. Meeting you was a vibe that we will be successful now. You made things so easier . I personally thankyou for providing the best. I wish you good luck for the future.
Dr · 23 August 2024
★★★★★ 1/5
GoogleThis Agent is a fraud company.They took our deposit £1750 saying all your reference are good. And gave the house to some one else. We ask our deposit, they said 7 working day and now it’s 15 working. Still nothing. They won’t reply to any of our emails. Keep making excuses. AVOID AT ALL COSTS !!
Sharon · 25 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.