5/5
TrustpilotGiles has been a fantastic property…
Giles has been a fantastic property manager throughout our tenancy. Very attentive in dealing with all enquiries and issues.
Trusted Agent profile · Hounslow
Marsh & Parsons Chiswick reviews in Hounslow
★★★★★
1,073 reviews across 2 platforms
34-38 Turnham Green Terrace, London, W4 1QP, Hounslow, W4 1QP
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Hounslow, at 34-38 Turnham Green Terrace, is rated 4.3 out of 5 across 1,073 reviews on two platforms, including 216 Google reviews rated 4.9.
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Reviews
Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBaran Mehmet was very helpful and…
Baran Mehmet was very helpful and responsive.
Agent replied · 25 December 2024
Dear Linda, Thank you for taking the time to leave a lovely review regarding Baran. Kind regards, Lesley
5/5
GoogleVery happy with the service thus far. Sammi helped us find a new tenant for our flat and has been informative and very responsive.
Agent replied · 12 January 2026
Dear Joseph, Thank you for leaving a Google review for our Marsh& Parsons Chiswick office. Kind regards, Hayley
4/5
TrustpilotThanks Abdullah
Regarding the whole matter with my fridge, I have to say that Abdullah was great and persevered till the problem was solved In the best possible way!
Agent replied · 25 October 2024
Dear Paraskevi, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotDerbhla Slevin was very helpful when I…
Derbhla Slevin was very helpful when I had a few issues with my property. Would use Marsh and Parsons again
Agent replied · 25 October 2024
Dear Sarah, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotVictry Simbo
Victry Simbo, the tenancy manager, provided expert, efficient, and friendly assistance, in enabling me to renew the Landlord's Gas certificate on my property.I always appreciate good communication and in this instance it was made very easy by prompt email correspondence, quick action, and a phone call to follow up.A satisfactory experience, I am grateful for the professionalism of Victry in this matter.
Agent replied · 25 October 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotEllie Hodkinson was excellent
Ellie Hodkinson was excellent. She was very efficient, took initiative to secure higher rental income and concluded the renewal agreement seamlessly
Agent replied · 25 October 2024
Dear Alexandros, Thank you for taking the time to rate your service with Ellie. We appreciate you posting this. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai was incredibly…
Jasmin Popalzai was incredibly efficient and helpful.
Agent replied · 25 December 2024
Thank you for leaving a wonderful 5* review. Kind regards, Lesley
5/5
TrustpilotResponsive and Proactive
Phoebe is was wonderful. Always responsive, proactive and generally, great as a trusted hand for our property management.
Agent replied · 25 October 2024
Dear Christine, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJasmin Popalzai
Jasmin Popalzai, M&P's Tenancy Manager provided me with everything I needed through the end of my 18 month lease term. Her professional and sincere attitude made the process extremely easy for me. All you really from real estate agents while renting is that sincere and hardworking attitude - which Jasmin demonstrated. I would definitely use M&P for my next lease or purchase. Thank you.
Agent replied · 25 October 2024
Dear Inanc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotOur property manager
Phoebe has been our property manager since March 2023 and she is helpful and responsive in solving various issues at the property for us.
Agent replied · 25 October 2024
Dear Kat, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleKatie was excellent throughout my experience
Agent replied · 8 November 2024
Dear Daniel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Lesley
5/5
TrustpilotJasmin was very responsive and handled…
Jasmin was very responsive and handled my query with professionalism. Would be happy to work with her again!
Agent replied · 25 October 2024
Dear Wendy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWeronika Feedback
Weronika is very professional, proactive, keeps us fully informed and is extremely personable to deal with.
Agent replied · 25 October 2024
Dear Tim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotDecent agency; Emmanuel Parker showed us flats that met our requirements and was responsive throughout.
They were keen to show us the flat virtually, sent all the details promptly and did not try to rush us into making a decision. Although it is still early in our collaboration with them, we have no complaints so far. I hope it stays a positive interaction. We have been dealing with Emmanuel Parker, who has been of great help. He shows genuine interest in customers' needs and is easy to communicate with.
Agent replied · 25 October 2024
Dear Ioanna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotGreat property management experience
Cameron M has been looking after our property for a few months now and he's been great at keeping on top of the recent work needed on the property and making sure the work gets done in a timely manner. We've had bad experiences in the past with some property managers, but Cameron has really put in a lot of time and effort to help us with our issues.
Agent replied · 25 October 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotElisabeth Passa is a very good property…
Elisabeth Passa is a very good property manager - very responsive and helpful. Just what a landlord needs!
Agent replied · 25 October 2024
Dear Roy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
4/5
TrustpilotPhoebe has been really quick to reply…
Phoebe has been really quick to reply and get on the case to sort out issues at the flat. Thank you Phoebe.
Agent replied · 25 October 2024
Dear Anna, Thank you for taking the time to leave a lovely review regarding Phoebe. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotWill Whitty was incredibly helpful at…
Will Whitty was incredibly helpful at what was a stressful time for me. He was attentive and responsive and worked hard to resolve my queries.
Agent replied · 25 October 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5 star review. Will will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleSabina arranged several property viewings in the local area and presented us with suitable flats that matched our requirements. She was great company as she guided us through the flats, addressing all our questions throughout the viewings. We are very grateful for Sabina's support throughout the purchasing process + we highly recommend reaching out to the wonderful team at Marsh & Parsons!
Agent replied · 24 October 2024
Dear Jade, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotJordann
Jordann was very helpful throughout the whole tenancy, managing our flat! Also helped us a lot regarding our references!Thank you!
Agent replied · 25 October 2024
Dear Ivana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotCharles Caine has been an absolute superstar!
Charles Caine has been an absolute pleasure to work with throughout my tenancy and processed my change in sharer very quickly and seamlessly.
Agent replied · 25 October 2024
Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotTenancy management
When I rented out my flat, through Marsh and Parsons,Will Whitty was my tenancy manager. Will was extremely kind, helpful and efficient. Many Thanks Will.
Agent replied · 25 October 2024
Dear Lorna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotAmazing Experience!
Jasmin who worked on my tenancy was very engaging and understanding of my situation and she worked very hard in order to make the process efficient and streamlined. I am very thankful to her for being empathetic and understanding of my situation and working on all my queries promptly and making the most of my experience with Marsh & Parsons.
Agent replied · 25 October 2024
Dear Divya, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Marsh & Parsons Chiswick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.
