French Touch Properties reviews

★★★★★ 5/5

Google

Working with Ségolène and Stéphanie at French Touch Properties has been a truly positive experience. They came highly recommended, and I can see why. Both are extremely professional, responsive, and remarkably well-coordinated throughout the entire process. Stéphanie was always available and provided valuable advice as our son took his first steps in discovering the Hampstead property market. I would not hesitate to recommend French Touch Properties to anyone seeking a trustworthy and high-quality real estate service. Trust is essential in this field, and they have certainly earned mine. I fully intend to use their services in the future. Thank you, Ségolène and Stéphanie, for your outstanding support and guidance.

Marielle · 16 March 2026

★★★★★ 5/5

Google

Excellent experience from start to finish! Christophe and Ségolène supported us with great professionalism and efficiency throughout our apartment search and purchase in London. A huge thank you to Sophie for her outstanding availability, efficiency and invaluable advice. Thanks to her, we discovered Barons Court, where we are now happily settled. Highly recommended and best wishes to the whole team! Jacques & Sandra

Sandra · 16 February 2026

★★★★★ 5/5

Google

My accommodation search went very smoothly and efficiently thanks to Melanie and Ségolène. I was able to secure a rental contract even before arriving in the UK, which made the transition much easier. I truly appreciate the excellent service provided to us. I would highly recommend getting in touch with French Touch.

Khine · 10 April 2026

★★★★★ 5/5

Google

A huge thank you to French Touch Properties and especially to Ségolène and Lorraine: always available, friendly, and efficient! Viewing the different apartments with Lorraine was a real pleasure, and we found a true gem! French Touch Properties makes you fall in love with London even before you arrive.

Geoffrey · 16 March 2026

★★★★★ 5/5

Google

A huge thank you to French Touch Properties. Ségolène and Sophie were very professional and readily available. They listened carefully to our needs and guided us through the intricacies of the London property market. We also greatly appreciated their kindness. We highly recommend them!

Zohra · 19 March 2026

★★★★★ 5/5

Google

I am delighted to have been able to benefit from FTP services and I recommend them! It was Sophie who took care of us, who had two months before leaving France, with a fairly limited budget because only one guaranteed salary at the start, 2 children and a dog. Sophie was very available, caring and of course very professional. We treasure his advice. She helped us find a small house that met our expectations and our needs, and her interpersonal skills allowed us to start a good relationship with our landlord. She even found us a vet! Thank you again, and we look forward to meeting her again! Update 2025: in a different context, rather focused on accompaniment and support following a dispute with the owner, FTP, and Sophie again, were valuable allies with adapted advice which allowed me to find a favorable outcome to my situation. I was able to find new accommodation, and I received very good advice on English laws and possible recourse. When you don't know anything about it, it's always nice to be able to have neutral and professional advice. Thanks for your help!

Sarah · 24 March 2025

★★★★★ 5/5

Google

The French “touch” and the English phlegm are French Touch Properties. Without Ségolène's agency or Mathilde's work, we certainly would not have found our London apartment so quickly. After a month and a half of fruitless research remotely from Switzerland, we decided to hire the services of French Touch. The best idea we had at the start of the year. Keep calm… We work for you. Effectively! In addition, with speed and efficiency. Before French Touch, it was impossible for us to organize our visits. We lacked speed. The English property market is moving fast. Very quickly. Thanks to Mathilde, after a few virtual visits, we found our new apartment. And this in a wonderful neighborhood. Juhu!! Chiswick we are coming ;-) Thank you Mathilde for the great job. Thank you both for your professionalism, your calm and your patience. We warmly recommend Ségolène's agency to all expats who need to settle in London... and to others! You will be in good hands.

C · 11 March 2025

★★★★★ 5/5

Google

Big thanks to Segolene for helping us secure our new flat so quickly! The communication was excellent throughout, and they made the entire move-in process effortless. Segolene was always available to answer our questions and kept us updated at every stage, making what is usually a stressful process feel incredibly smooth. We couldn't be happier with our new home! ❤️

Kristine · 16 April 2026

★★★★★ 5/5

Google

A wonderful experience with the French Touch agency, before, during, and after our arrival in London. A dynamic team, attentive to their clients, professional, but also empathetic and reassuring. Everything a family needs during the turbulent time of expatriation. A special thank you to Alex, who patiently guided us through the search and visits, and to Segolene for her kindness and support after our arrival. I wholeheartedly recommend them to anyone looking for serious, high-quality support when looking for a new home. Peggy & Thomas

Peggy · 7 October 2025

★★★★★ 5/5

Google

We first used French Touch Properties for a rental in London and had an excellent experience thanks to Alex's guidance. We then returned to them for the purchase of our first property in London. Their support and guidance were invaluable. Alex, Christophe, and Ségolène guided us every step of the way. Using their services was the best decision to complete this project. If you want your project to be carried out under the best possible conditions, I highly recommend this fantastic team: warm, reassuring, and professional. Thanks again to the entire team!

Lou · 1 October 2025

★★★★★ 5/5

Google

Working with Sophie and Segelone at French Touch Properties was an outstanding experience. The service provided was highly professional, efficient, and exceptionally well coordinated throughout the entire process. They were consistently available to provide assistance whenever required and delivered a truly exemplary standard of service. I would not hesitate to recommend French Touch Properties to anyone seeking a dependable and high-quality property service, and I fully intend to use their services again in the future. Thank you both for a great experience.

Jack · 16 February 2026

★★★★★ 5/5

Google

A great experience for a great team! Ségolène and Lorraine were attentive and truly supportive from the beginning to the end of my project. They were able to understand my expectations and were very flexible in adapting to my schedule. A huge thank you to both of you! I highly recommend them!

Marie-Ange · 20 July 2025

★★★★★ 5/5

Google

French Touch Properties provided invaluable advice when I moved from San Francisco to London as I was not familiar with this very competitive rental market. Marine provided helpful insights on the neighborhoods I selected to optimise my commute and lifestyle which enabled me to narrow down quickly to the right rental property. I highly recommend their services from the identification of the properties to the negotiation of the rental agreement.

Richard · 16 February 2026

★★★★★ 5/5

Google

Excellent agency, with the speed with which properties are rented I don't know how I could have found my happiness without French Touch, Alex was great and we now live in a house that suits us perfectly! renting a house without having visited it is quite stressful and it is better to be well accompanied!! we definitely were! THANKS!!

Adrian · 6 January 2025

★★★★★ 5/5

Google

A big congratulations and THANK YOU to French Touch Properties for their super efficient support! Without Ségolène and without Alex, it would have been impossible to take on the challenge of our expatriation to Oxford... we had barely four months to find an address and to place our four children in local schools (including secondary school) before the start of the school year... The challenge has now been met - brilliantly, since we love our neighborhood, our house, and the children's welcome at school is starting with all the kindness we could have hoped for! Special dedication to Ségolène's agility and Alex's patience :) In short, we recommend it twice rather than once!!

Marine · 8 September 2025

★★★★★ 5/5

Google

A huge thank you to French Touch for their invaluable assistance in finding our apartment in London. Thanks to Sophie, we found our little haven, and we couldn't have hoped for better! Throughout the process, Sophie and Ségolène provided us with kind support. Their presence during viewings, their support throughout the process, and their answers to our many questions were invaluable.

Ines · 24 September 2025

★★★★★ 5/5

Google

We used French Touch Properties for our house search in London, as part of a professional transfer, and we couldn't have asked for a better solution! From the first contact with Ségolène, we felt listened to and understood in our project. She then put us in touch with Stéphanie, a specialist in our area of research: a wonderful personal and professional encounter. Stéphanie was able to guide us from start to finish with great kindness, professionalism, and always in a good mood. Thanks to her, we found our new "home" in record time! She was extremely responsive and available to answer all our questions, which was very reassuring for us, especially from a distance. Another very valuable point: the team was able to adapt to our constraints and made viewings very easy to organize, even during our short stays in London. A huge thank you to the entire team! We wholeheartedly recommend French Touch Properties to anyone looking for tailored, personal support for their relocation to London.

Charlotte · 3 August 2025

★★★★★ 5/5

Google

We used French Touch Properties for our very first installation in London. We were a little stressed at the idea of ​​doing all the steps remotely but also of being able to find something that met our criteria which were, perhaps, a little ambitious. However, Ségolène and Stéphanie were very attentive and full of good tips and advice. Everything was completed on time and they found us a superb apartment that met our criteria in just 3 visits! We received photos and videos of the apartment as well as the neighborhood, allowing us to plan as much as possible before our arrival and we are not disappointed. We've been here for about a month now and we're feeling really good, so a big thank you to the whole team. I highly recommend to anyone who is unfamiliar with how to rent apartments in London. It's a small investment at the moment but well worth it. This saved us from having to take an AirBnB or hotel and having to travel to a city we don't know to visit apartments. The value for money is therefore, in my opinion, very good!

Aurélie · 27 November 2024

★★★★★ 5/5

Google

Excellent experience with French Touch Properties! Marine and Ségolène were responsive and attentive, and they guided me throughout the entire relocation process. Marine found me an apartment in just one week in a London neighborhood that was a perfect fit for me, ideally located for work, and within my budget. I highly recommend them!

Claire · 16 February 2026

★★★★★ 5/5

Google

We used FTP when we moved to London 2 years ago. It’s a caring team who took care of everything (from visits to signing the rental contract), and allowed us to move abroad with complete peace of mind. Following this good experience, we called on them again when we decided to buy a property a few months ago, even though we knew nothing about the London real estate market or the (complex) procedures. The level of support until the signing of the contract exceeded all our expectations. Your project will be theirs, don’t hesitate. Thanks to Sophie, Ségolène, Brigitte and Christophe!

Nathalie · 18 October 2024

★★★★★ 5/5

Google

Very professional and great service. Segolene was super quick to have agreed everything with my client - only one week! Excellent customer service, Axel.

Axel · 10 July 2025

★★★★★ 5/5

Google

We had a great experience with French Touch. Moving from Paris to London with two young kids, they helped refine our search criteria, facilitated the visits, and were patient with our specific requests. A special thank to Sophie who took us through (sunny!) London and shared precious advice. Additionally, they provided great assistance in navigating through all the administrative tasks related to moving to a new country. Overall, we highly recommend their services for anyone planning a relocation. Clement & Chloe

Chloé · 27 April 2024

★★★★★ 5/5

Google

Ségolène and Stephanie were extremely helpful and allowed us to find a great home in no time!

Aude · 13 July 2025

★★★★★ 5/5

Google

As part of a professional expatriation, I used the services of French Touch Properties. My situation was particular: a start of employment planned in less than a month, a visa being validated, a trial period... Not knowing London, being pressed for time and wishing to avoid any unpleasant surprises during my looking for accommodation, I chose to call on a team of professionals. And I absolutely do not regret this decision! I first spoke with Ségolène, to whom I was able to present my project and my expectations regarding my living environment. Thanks to her experience in London, she provided me with a lot of valuable advice from this first contact. Subsequently, I was put in contact with Alexandre, who took charge of actively looking for accommodation that met my criteria. Each time he sent me photos, videos (of the accommodation and the neighborhood) as well as detailed comments to help me make an informed decision. In just two weeks of intensive research, I found the ideal accommodation. Ségolène and Alexandre accompanied me at every stage: from submitting the offer to registering for the various essential services (water, NHS, council tax, etc.). Thanks to them, I was able to settle in London with complete peace of mind and without any unpleasant surprises. I highly recommend their services for any accommodation search in London!

Maxime · 15 December 2024