Trusted Agent profile · Hounslow

Dexters Isleworth reviews in Hounslow

4.3

★★★★★ Great

2,519 reviews across 3 platforms

568 London Road, Isleworth, TW7 4EP, Hounslow, TW7 4EP

Dexters's office in Hounslow, at 568 London Road, is rated 4.3 out of 5 across 2,519 reviews on three platforms, including 360 Google reviews rated 4.8.

Google logo

4.8 / 5

360

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

2,158

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Isleworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.

What do you need help with?

Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent!

My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.

Anna · 14 July 2023

Agent replied · 23 October 2024

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica has been really helpful and…

Jessica has been really helpful and very prompt in answering our queries.

John · 14 July 2023

Agent replied · 23 October 2024

Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently contacted Dexters for renting a property. Would like to appreciate the way *Kai Bine* from Dexters helped me in finding the appropriate options for me. He was very understanding, straight to the point and keen to understand our requirement. Special thanks to him.

Vivek · 13 June 2024

Agent replied · 10 November 2024

Dear Vivek, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

fantastic service

We are pleased with the excellent service by Dexters especially William and Dominique, who are easily contactable and professional throughout. We will certainly recommend them to other landlords.

Emily · 24 September 2021

Agent replied · 23 October 2024

Dear Emily, Thank you for your review, and mentioning your experience with William and Dominique. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great service all around

Great service all around. special thanks to Indre.

Zlatan · 25 October 2023

Agent replied · 23 October 2024

Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I used Dexter a few years ago to market one of my properties. Oh boy ! It wasn’t a very good experience, as I was under constant pressure to lower the price by an arrogante agent. A few years pass and here I am again selling another property and I decided to give Dexter a second chance, and I must say, I’m very pleased I did. The Isleworth branch was very accommodating and professional, no pressure, quiet the opposite, very positive, they made extra efforts to show the property when sometimes circumstances did not help. The entire team did a great job. Thank youPositiveResponsiveness, Professionalism

Ricardo · 11 November 2020

Agent replied · 10 November 2024

Dear Ricardo, Thank you so much for the fantastic feedback, the team at Isleworth are delighted that you have taken the time to submit this to us. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Very helpful staff!

Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.

Hamza · 12 November 2021

Agent replied · 23 October 2024

Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

2/5

Trustpilot

On the whole not good

Pros: Senior lettings people know what they're doing and really helped us out with a couple of tricky interactions withe the council.

Olle · 19 March 2026

5/5

Trustpilot

Dexters has been extremely helpful…

Dexters has been extremely helpful throughout my tenancy, specially anouska who has been extremely responsive and prompt with getting any issues sorted

Rumaysa · 18 March 2026

1/5

Trustpilot

stay away from them if you could

stay away from them if you could. The most unprofessional agent i have ever dealt with, no response in emails, not answering calls while team members clearly do not communicate. I had my flat on market by them and they would automatically confirm viewings at my place without notifying me in advance and warn me that they have my key if i am not around while i am extremely uncomfortable with it (and this is during covid time)

Abcc · 16 March 2021

Agent replied · 23 November 2024

Dear Sir/Madam, It is disappointing to read that you are not receiving the service we would expect from any of our teams. I would very much appreciate it if you could email me directly with details of which office this relates to and this will be looked in to by their Managing Director. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Great flat and great support

Rented a flat with Dexters for 5 years and they were generally very fast and helpful with resolving all issues we faced.

Andrea · 16 March 2026

5/5

Trustpilot

Property Management

I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.

Anonymous · 22 November 2023

Agent replied · 23 October 2024

It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Since Natasha took over

Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._

Lanre · 21 November 2023

Agent replied · 23 October 2024

Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience with Jadasa

I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!

Laure · 27 October 2023

Agent replied · 23 October 2024

Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Jada

After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.

Nn · 13 December 2023

Agent replied · 23 October 2024

Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Cass and his team are exceptional

Cass and his team are exceptional! They go above and beyond for their clients! Very flexible to answer your questions at any time through email or WhatsApp

Ali · 16 September 2021

Agent replied · 23 October 2024

Dear Ali, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

My experience of working with kelvin was amazing. I must say he is very patient and understanding and handles the entire process very professionally. He works perfectly under pressure and knows how to guide in the right direction. I wish him all the best in the future.

Jenevia · 14 April 2024

Agent replied · 10 November 2024

Dear Jenevia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Sagar P gives 5 stars service

Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!

Carolina · 6 June 2023

Agent replied · 23 October 2024

Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

5 star service

Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!

DIANE · 9 November 2023

Agent replied · 23 October 2024

Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I can't describe how pleased I am! Danny, Martin and all the team,thank you so much for everything,you kept your promise and you delivered! Excellent

Stelios · 22 March 2025

Agent replied · 10 November 2024

Dear Stelios, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Trustpilot

USE DEXTERS!

Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.

Sally · 27 July 2023

Agent replied · 23 October 2024

Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica is very helpful and always…

Jessica is very helpful and always reponsive

Candas · 9 October 2023

Agent replied · 23 October 2024

Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Efficient and Helpful service

George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.

Mrs · 14 March 2024

Agent replied · 23 October 2024

Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina and Ellis

Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!

Gareth · 1 November 2023

Agent replied · 23 October 2024

Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Isleworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hounslow.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent