Trusted Agent profile · Hounslow

Dexters Chiswick reviews in Hounslow

4.4

★★★★★ Great

2,274 reviews across 2 platforms

388 Chiswick High Road, Chiswick, London, W4 5TF, Hounslow, W4 5TF

Dexters's office in Hounslow, at 388 Chiswick High Road, is rated 4.4 out of 5 across 2,274 reviews on two platforms, including 323 Google reviews rated 4.8.

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4.8 / 5

323

Reviews on Google

This office

Trustpilot logo

1,951

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hounslow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024

Agent replied · 23 October 2024

Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

Agent replied · 23 October 2024

Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I met John from Dexters when I asked for a valuation for selling my parents house who unfortunately passed away this year. He really knew his stuff and was so keen to help that we chose Dexters. I really needed estate agents who I could just depend on and John and his team came up trumps; from advice, valuation, getting the right price and giving us the right news at the right time. I never needed to call him to chase anything and loved his efficiency and friendly expertise. After the offer was agreed, George managed the rest of the sale. He always made himself available and similarly kept me in touch with any updates and really making sure everything kept moving, right up to exchange, it was great to have support, expertise and be able to get any advice needed throughout. I'm just so impressed! I wish I had more houses to sell!

Francis · 24 October 2021

Agent replied · 23 October 2024

Dear Francis, Thank you for your kind words regarding John and our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 23 October 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 23 October 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Narayan was wonderful in my search for a new place to live. He listened to what my needs were and would call if a property came up that he thought would be suitable. He communicated regularly by phone and email and was always on time to viewings. His service and attentiveness was very much appreciated and I wouldn’t hesitate to use Dexters again for any future property searches! Thanks so much. Jodie

Jodie · 24 October 2022

Agent replied · 23 October 2024

Dear Jodie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Chiswick office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 23 October 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters Chiswick

Karen of the Chiswick branch of Dexters has been excellent at helping my son and I in the search for his first property. Karen is so knowledgable of the local area and helped us narrow down which part of Chiswick would be best for my son to live in. Karen always answered any of our questions immediately and kept us up to date at all times during the process. I can't rate Karen highly enough for her professionalism and local knowledge.

Philippa · 17 September 2021

Agent replied · 23 December 2024

Dear Philippa, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I sold a property in Chiswick last week and secured 8% over asking price. The conveyancing process was challenging and Dexters helped keep the buyers engaged through to closureI can’t recommend Dexters, Ally and the sales team highly enough.

B · 11 April 2026

Agent replied · 11 October 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Great experience working with Naiomi Auguste

I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.

BCS · 24 June 2026

5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

5/5

Google

The sales and lettings teams at Dexter's in Chiswick were excellent in handling a complicated end of tenancy situation and sale of my flat; Natasha, Fabio, George and Carly (in the tenancy management) were all brilliantly professional, helpful and went above and beyond to secure the sale. Really very much appreciated and highly recommended.

Avi · 26 February 2024

Agent replied · 23 October 2024

Dear Avi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 23 October 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Thanks to Kevin and the team for a quick turn around with my rental property. Highly recommend! 🌟 …

Kayshia · 25 July 2025

Agent replied · 23 September 2025

Dear Kayshia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 23 October 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexter's have helped us both find an ideal property to rent 7 years ago... They then helped us find a dream home to buy and have been on the ball helping us navigate purchasing it. George Steer in particular felt like a true partner, chasing solicitors, solving problems and keeping up constantly in the loop with advice and recommendations. I would recommend Dexter's for all your property needs.. 10/10

Carl · 10 January 2023

Agent replied · 9 January 2025

Dear Carl,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience finding a rental flat with Dexters! Katie was with us start to finish from the visit to finalising the tenancy and was amazing at answering all our questions and made the process as easy as possible. The whole team was very friendly and easy to reach if we had any queries! Definitely recommend :)

M · 24 October 2023

Agent replied · 23 October 2024

Dear M K, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Terrific 🙂

Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️

JD · 20 December 2024

Agent replied · 23 October 2024

Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 23 October 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 23 October 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 23 October 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Brilliant service by Ally and her team. This is my second time that I am using Dexters and every time they prove to be the best and achieve the best results for their clients in a shortest period of time .

Toma · 23 September 2024

Agent replied · 23 October 2024

Dear Toma, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Chiswick office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 23 October 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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