Barnard Marcus Feltham reviews in Hounslow

★★★★★ 5/5

Google

Jack was fantastic to work with, professional, attentive, and genuinely invested in helping us find the right home. He communicated clearly at every step, handled any issues quickly, and made the entire process feel smooth and stress-free.

Harry · 10 December 2025

★★★★★ 5/5

Google

We had the pleasure of working with Marina during our mortgage application process, and we couldn't be more satisfied with the service we received. She was incredibly efficient, managing to get our mortgage offer processed and approved in just three working days, as promised. Throughout the entire process, Marina was professional, approachable, and always ready to answer our questions. She kept us well-informed at every step and made sure we understood all the details. Her dedication and excellent customer service made a typically stressful process much smoother and more manageable. We highly recommend Marina Nguyen to anyone looking for assistance with their mortgage. Her expertise and friendly demeanor are truly commendable. Thank you, Marina, for your outstanding support

Fatima · 26 May 2024

★★★★★ 5/5

Google

As first-time buyers, we were understandably nervous about navigating the property market, but working with Tihon (our estate agent) and Marina (our mortgage advisor) turned what could have been a daunting process into an incredibly smooth and positive experience. From day one, Tihon was brilliant, professional, friendly, and always one step ahead with his role. He genuinely cared about helping us find the right home and made sure we went ahead with the process. Marina was equally amazing. As first-time buyers, we had so many questions about mortgages and finances, but she explained everything so clearly and made sure we understood all our options. She found us a fantastic mortgage deal and handled all the paperwork quickly and efficiently. Her attention to detail and calm, reassuring manner gave us complete confidence that we were in good hands. If you’re a first-time buyer looking for a reliable, professional, and genuinely caring team, we wholeheartedly recommend Tihon and Marina. They made our dream of owning a home come true, and we’re so grateful!

Gaurav · 19 July 2025

★★★★★ 5/5

Google

Had a very positive experience with Barnard Marcus Feltham. They took on my complicated sale without hesitation when most other competitors in the area would not. From my first meeting with Evan and Brook, I knew I had the right team to get our sale over the line. They did so with ease, dealing with blockers effortlessly and always maintaining great communication throughout. Thank you to Evan and the sales team; i'll be forever grateful! 🙂

Oonagh · 25 June 2024

★★★★★ 1/5

Google

I don't feel any trust on Barnard Marcus Estate Agents according to my experience to invite them for our property's valuation. SWANS Estate Agents advertised our property with asking price of £225,000. Then Alpha Residential Estate Agents advertised our property with offers over £195,000. They even found me a buyer with the offer of £185,000. But I refused the offer because our purchase price was £190,000 on 31-Mar-2021. ------------- But Barnard Marcus advised for asking price of £180,000. {I think that It's because another company called AMG Ltd (our mortgage lender's assets management company) was in contact with Barnard Marcus about our property. Barnard Marcus' agent knew about AMG Ltd that they worked for those who couldn't pay mortgage repayments.} ■■■ Other story can be that they are thinking we can't pay mortgage repayments and we have no choice to sell the property for what Barnard Marcus has given the valuation.

MUHAMMAD · 22 November 2025

★★★★★ 5/5

Google

Currently in the process of purchasing and Marina has been amazing as a Mortgage advisor and couldn't recommend her enough. She really took her time to get all the details and was honest and transparent with the whole process, and got me a mortgage offer super quickly. She is also very responsive, even out of hours. Thanks so much for your help Marina, all your clients are very lucky.

Kay · 24 August 2024

★★★★★ 5/5

Google

Right from the very first initial phone call, through to viewing a property that was listed for sale, Alex and I were thoroughly impressed by the exemplary levels of customer service provided by your senior sales negotiator James Freeman. Throughout the whole process, James never once made us feel rushed. Buying a home can be a very stressful process, but James really took the time to really listen to what we were looking for in terms of a suitable property and the circumstances that have led us to even consider buying a property in the first place. James never once made us feel that we were just another number or statistic to add to his client books, as he had provided a very personalized level of service throughout. James was also easily contactable whenever I had a query regarding a property, as responses were always received on the same day. When it came to viewing the property, James was punctual (it was just so nice to have an agent ready and waiting for us to arrive at a property, rather than the other way around). James was also very knowledgeable, and he really took the time to give us a detailed tour of every square foot of the property. To conclude, James is a real asset to the Bernard Marcus team and he should be commended for his exemplary levels of customer service that helped to alleviate some of the stress involved in the process of buying a home.

Jonathan · 27 January 2024

★★★★★ 5/5

Google

We are currently in the process of completing both the sale and purchase of our properties with Barnard Marcus, Feltham, where all the staff that we have had dealings with, in particular James and Evan, have shown us nothing but professionalism throughout the process. We have been kept up to date on both the sale and purchase from the moment we stepped through their door and we would certainly have no hesitation in recommending them and would definitely use them again in the future. First Class service!

Joanne · 28 November 2023

★★★★★ 5/5

Google

I had a very good experience with Barnarf Marcus Estate Agent Feltham. I was supported the whole way and with the paperwork by Evan Dyer. Although I had delays I was reassured that the process will be completed. Evan was very polite and respectful toward myself and husband.

Res · 29 April 2025

★★★★★ 5/5

Google

Brook (Residential Sales Manager - Barnard Marcus Feltham branch) visited with me today and was professional, courteous and offered me some extremely helpful and insightful feedback, all without me even being a current client. Thank you Brook and the team at Barnard Marcus.

Glenn · 16 April 2026

★★★★★ 5/5

Google

Dealing with Barnard Marcus Estate agent as first time buyer I honestly had no idea of what to expect however I was blown away from Day 1, I was guided every step of the way which helped me out a lot and in particular Marina Nguyen , I’m happy I got to meet someone like her, her high level of professionalism, guidance and patience is all I needed to make my dream a reality for my first purchase. I highly recommend!!!!!!

Taiwo · 24 October 2023

★★★★★ 5/5

Google

I have recently brought our first home in the Uk with Bernard Marcus, Marina Nguyen was our Mortgage advisor and she help us through the mortgage process without a hitch, from start to the end everything went flawless, the whole process was done in just 2 months, I consider we were very much blessed to get Marina to help us out with the entire stress free process, for those thinking to buy a new home choosing Bernard Marcus, Marina as your advisor you will not regret. The fees are charged by them is reasonable, what else would we ask for. Once Thank you Marina.

Valeni · 24 October 2023

★★★★★ 5/5

Google

Great service from a well trained team who know the market well. I recently dealt with Evan from the Feltham branch who was Fantatsic from start to finish, he understood my needs and wants for my onward purchase and secured me a buyer for my property within a week of putting my house on the market! I couldn’t recommend him enough

Celia · 17 October 2024

★★★★★ 5/5

Google

I am writing to express my gratitude for the excellent service I received from Tihon. Tihon was very professional and knowledgeable, and he took the time to show me all the details of the house I was interested in. He was very patient and answered all of my questions thoroughly. I would not hesitate to recommend your services to others.

Chetan · 16 October 2024

★★★★★ 5/5

Google

Had a recent home valuation with Brook. He was extremely informative and helpful and helped us to understand the local market, how homes in the area have sold and where our home would be placed in that. This was really beneficial as it helped us to understand how he reached the valuation. Should we put the house on sale, we would definitely be working with Brook. We had had another valuation, and the professionalism and the knowledge shown by Brook did not compare in any way, as it was exemplary. Thank you so much.

Kiran · 22 September 2025

★★★★★ 5/5

Google

We have an excellent experience with the team at Barnard Marcus. The sales team called us for regular updates on the sale of our property and recommended us our next property. Marina was fantastic and knowledgeable on every step of the process. She helped on everything from getting the best rates on our mortgage to advice on conducting Independent Legal Advice.

A · 23 September 2024

★★★★★ 5/5

Google

I put my flat in the market for sale after checking all the local estate agent in Feltham and decided they are the best option to sell it and I was right, if you think to sell your property don’t waste your time and go to Barnard Marcus, amazing team especially Evan Dyer very active and knowledgeable.

Zaid · 21 November 2025

★★★★★ 5/5

Google

I have had a great experience selling my property with Barnard Marcus. James Freeman has been in touch and kept me up to date every few days. He is a professional cheerful and respectful gentleman. I would recommend this company 100 per cent to any people selling there property. Thank you so much James for all the help you have provided me with.

Stephen · 26 May 2024

★★★★★ 5/5

Google

Jack was incredibly helpful, clear and professional. He made the experience simple and efficient for me throughout.

Ryan · 10 December 2025

★★★★★ 5/5

Google

We had an outstanding experience with Bernard Marcus in Feltham from start to finish. From day one, Evan, Tihon, and the team provided excellent service throughout, helping us successfully sell our property and complete the purchase of our new home. They were always professional, approachable, and kept us informed at every stage of the process. What really stood out was their guidance and support, which made what could have been a stressful experience feel much more manageable. We’re very grateful for their hard work and would highly recommend them to anyone looking to buy or sell a property.

Amar · 16 April 2026

★★★★★ 4/5

Google

Selling our property turned out to be a long and difficult process. It was quite a challenge to find the right buyer, but the team at Barnard Marcus Feltham handled the situation professionally throughout They maintained a professional standard and helpful during what was a very difficult period Raquel&Will

BichoS · 3 April 2026

★★★★★ 5/5

Google

Just wanted to praise the whole team at Feltham Barnard Marcus, they were very professional, kept on top of communication and really friendly at all times. Even when there were minor mistakes, they owned them and rectified them quickly and efficiently. This to me is a great indicator of this offices ethics, as mistakes happen, it’s how they are handled. Thanks to the team.

Simon · 18 November 2025

★★★★★ 1/5

Google

WORST SERVICE EVER!! We viewed a flat in October 2021 and we expressed to Aaron (salesman) that we want to move into the property ASAP. Aaron confirmed the lease had just been extended so the vendor cannot move on the price. We trusted him so made the offer at a higher value. We spoke to Ragbir (mortgage advisor) who confirmed everything with the property was OK and he will get us the mortgage, which he did and pressurised us to pay him his fee. We constantly chased them for an update on the lease and they kept confirming they're waiting for the paperwork. They did not once reach out to us to provide an update. A week before OUR WEDDING, (bearing in mind they first told us we'll get the keys in January) Ragbir calls us to tell us the lease has not been extended, the bank won't offer us the same £££ or rate and we have to start the whole process again! We went in and the team lied to our faces and said they advised us the lease was in question.....I mean why would we make an offer on a property with a short lease, knowing a bank won't give us a mortgage!!! Clearly Ragbir lied to Natwest to get the mortgage agreed so he can get his commission (which is non refundable). We lost over £2,000 (paid for legal fees for the flat etc), no home, AND the most frustrating part no one from BM has even contacted to us to see if we are OK or found another property!!! THEY ARE LIARS AND DON'T GIVE A S*** ABOUT THEIR CUSTOMERS ONCE THERE IS A PROBLEM!

Fatima · 24 October 2022

★★★★★ 5/5

Google

Marina is most certainly the best mortgage advisor to walk this earth. Business is personal for her, she went above and beyond to not only get us a good mortgage deal but to get our mortgage approved when all signs pointed to our chances being very slim. She is also extremely quick to respond to emails, literally get a response within minutes and has a way to calm us down and continually reassure us throughout the process. I cannot recommend her enough. Thank you Marina!!PositiveResponsiveness, Quality, Professionalism, Value

Varsha · 24 October 2022